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Aparthotel

Palmo Service Apartment 1

3.0 star property

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Photo gallery for Palmo Service Apartment 1

Lobby lounge
Deluxe Apartment, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk
View from property
Flat-screen TV
Staircase

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 2538 sq ft

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
13 Ngo 19 Lieu Giai, quan Ba Dinh, Hanoi
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min walk‬
  • Place, West Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

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$119 nightly
The price is $128
May 11 - May 12
Total with taxes and fees
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About the neighborhood

Hanoi

With a stay at this aparthotel in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. .This aparthotel is 2.8 mi (4.5 km) from Hoan Kiem Lake and 2.8 mi (4.6 km) from Hanoi Old Town Night Market.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Embassy of Japan - 2 min walk - 0.1 miles
  • Vincom Center Metropolis - 3 min walk - 0.2 miles
  • Lotte Center Hanoi - 5 min walk - 0.3 miles
  • Van Phuc Diplomatic Corps - 5 min walk - 0.3 miles
  • West Lake - 15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station - 4 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Hải Sản Phố - ‬3 min walk
  • ‪Phở Tâm - ‬1 min walk
  • ‪Ashtray Terracotta - ‬1 min walk
  • ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬4 min walk
  • ‪Joma Bakery Café - ‬3 min walk

About this property

Palmo Service Apartment 1

This aparthotel offers 13 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchenette with a full-sized refrigerator/freezer and a stovetop. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a desk, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Stop by the aparthotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • A coffee shop/cafe
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

Property is also known as

Palmo Service Apartment 1 Aparthotel Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service Apartment 1 Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Aparthotel Hanoi

Palmo Service Apartment 1 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Surachai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

2/10 Terrible

^^

Business traveler
Disliked: Staff & service
The staff took a picture of my passport without explanation or agreement. Although I requested him to erase it, he said he is also doing this for others. Even, it seems like he took pictures of other guest's luggages. He barely speak English so it was hard to communicate. It was very unpleasant experiences for me. Moreover, because of weather condition, indoor has unpleasant smell although air-conditioned. If you can accept these conditions, stay there. I won't stay there in the future.
Stayed 2 nights in Aug 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Service Apartment, With Living room and Bed Room. And Free Laundry
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment!

The stay was easy. Easy check in, easy access, and easy checkout. The staff was available but just allowed me to come and go without interuption, which is nice. The housekeeping was amazing. The apartment was conveniently located. It had the services of a hotel, but the convenience of a home. It was really nice!
Stayed 4 nights in Feb 2019

6/10 Okay

wai chuen

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방은 사진과 똑같아요. 처음 배정받은 방보다 맞은 편 방을 더 마음에 들어하니 흔쾌히 바꿔줬어요. 그리고 시간 넉넉하게 레이트 체크아웃 할 수 있게 배려해줬고요. 시설과 서비스 모두 좋은 숙소예요.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
オーバーブッキングで入れないと当日に連絡があり、宿泊できませんでした。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜中出入りする時に門の鍵を開ける面倒な作業があるが、自由さがあり、とても便利でした。 これからハノイの定宿にしたいと思います。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張する者にとって最高
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自宅のような快適さ

自宅に居るレベルの快適さでした。 どうやら洗濯もしてもらえるみたいです。 唯一の弱点は、エレベーターが1階からでは無く2階からと言うこと。 それ以外は言うこと無いです。 此方のエリアに用事があるときは、また宿泊すると思います。
Stayed 4 nights in May 2019

10/10 Excellent

YOSHI

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
日本のテレビが見れ室内も清潔だった
Stayed 8 nights in Dec 2018

10/10 Excellent

BYUNGKWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Huan-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

naish, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ランドリーサービス付き

部屋は快適。 ランドリーサービス付きなので長期滞在でも安心です。 朝食をつければ、毎朝7時30分に部屋まで朝食を届けてくれます。
Stayed 8 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu elpigné

Arrivée un peu chaotique à cause d'une panne de courant. Appartement pratique et confortable, on apprécie la surface, le salon sépare de la chambre. Petit déjeuner et service de laverie compris dans le prix. Dommage qu'une chemise ne soit pas revenue... hôtel un peu loin des centres d'intérêt
Stayed 4 nights in Mar 2018