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Otis Apartment

4.5 star property

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Photo gallery for Otis Apartment

Deluxe Apartment, City View | Living area
Deluxe Apartment, City View | Living area
Exterior
Superior Apartment | 2 bedrooms, premium bedding, Tempur-Pedic beds, in-room safe
Superior Apartment | Private kitchen | Full-size fridge, microwave, cookware/dishes/utensils

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪10 min walk‬
  • Place, Dong Xuan Market
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | View from room

Deluxe Apartment, City View

  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Apartment

Superior Apartment | 2 bedrooms, premium bedding, Tempur-Pedic beds, in-room safe

Superior Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Hanoi

Located in Hanoi (Tay Ho), Otis Apartment is steps from West Lake and a 4-minute drive from Hoan Kiem Lake. .This luxury aparthotel is 1.4 mi (2.2 km) from Ho Chi Minh Mausoleum and 2.4 mi (3.8 km) from Hanoi Old Town Night Market.
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What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Tran Quoc Pagoda - 10 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.2 miles
  • Dong Xuan Market - 3 min drive - 1.4 miles
  • Quan Chuong Gate - 3 min drive - 1.4 miles

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 32 min drive

Restaurants

  • ‪Double B’s Specialty Coffee & Brunch - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Mía Coffee - ‬2 min walk
  • ‪Xưa Nay - chè & trà - ‬3 min walk
  • ‪Steak One - ‬1 min walk

About this property

Otis Apartment

Luxury aparthotel with free valet parking and a 24-hour front desk
Otis Apartment offers 6 air-conditioned accommodations with safes and slippers. Tempur-Pedic beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Make yourself at home in one of the 6 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and ceiling fans, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Rollaway/extra bed: VND 200,000 per day
  • Tempur-Pedic mattress

Bathroom

  • 2 private bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Housekeeping (on request)
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Otis Apartment Hanoi
Otis Apartment Aparthotel
Otis Apartment Aparthotel Hanoi

Otis Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

THUY

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
Stayed 4 nights in Sep 2025

8/10 Good

A

Traveled with family
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hoi Loon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Stayed 1 night in Mar 2025