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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

5.0 star property

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Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Serves breakfast, lunch, and dinner
Creator video - submitted by Lizaveta Master
Serves breakfast, lunch, and dinner
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$114
$105 nightly
$114 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Dbl or Twin

Junior Dbl or Twin | Minibar, in-room safe, desk, laptop workspace

Junior Dbl or Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Balcony Room

Minibar, in-room safe, desk, laptop workspace

Executive Balcony Room

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Signature

Minibar, in-room safe, desk, laptop workspace

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)
  • 732 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Connecting Room

Minibar, in-room safe, desk, laptop workspace

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • 624 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Lucien Privilege

Minibar, in-room safe, desk, laptop workspace

Lucien Privilege

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

With a stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. .This luxury hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Quan Chuong Gate.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 2 min walk - 0.1 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Ốc Nóng Nguyễn Hữu Huân - ‬1 min walk
  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Phở Trộn Hàng Bè - ‬1 min walk
  • ‪Miến Trộn Mực Cua - ‬1 min walk
  • ‪Bún Cá Sâm Cây Si - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Luxury hotel with a full-service spa and a 24-hour fitness center
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers 50 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The Huc Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Sunset Lake View, a restaurant which specializes in vegetarian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Sunset Lake View - This restaurant specializes in vegetarian cuisine and serves lunch and dinner.
Rooftop - This rooftop bar specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 270000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from January to December

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 323 out of 405 reviews
Rating 8 - Good. 59 out of 405 reviews
Rating 6 - Okay. 18 out of 405 reviews
Rating 4 - Poor. 4 out of 405 reviews
Rating 2 - Terrible. 1 out of 405 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely with such attentive staff. The view at the top is amazing!!! The rooms are normal size for Vietnam. But would stay here again
Stayed 3 nights in Oct 2025

8/10 Good

Keng Yong

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed overnight and the rooms were not that clean. We feedback to the staff on the cleanliness issue and when returned later for a 2 night stay, the conditions of the rooms were much better. Overall a good stay. The staff were great and helpful. They quickly made improvements which we appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Keng Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The service from the staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, staff and food quality was amazing. The hotel was spotless throughout. Nothing was too much bother and all in a very central location. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were very clean and the bed, put and linens super comfortable. Staffs were ever ready to provide services and always with a smile. We felt so at home here. Dana and her team are very efficient. Breakfast at the top floor with views have adequate spread to satisfy most palates.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible! They will bend over backwards to assist you. We are so grateful for their kindness! Great and central location. Night markets are in walkable distance. The only minor issue is the pool is actually a spa. Otherwise would recommend!
Stayed 5 nights in Aug 2025

10/10 Excellent

Snehesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

parida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. The staff were very friendly and helpful. Recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Best Staff and Awesome Rooftop

This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Stayed 4 nights in May 2025

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic.
Stayed 3 nights in May 2025

6/10 Okay

tracy

Liked: Cleanliness, staff & service, room comfort

Need to upgrade bathroom fixtures

Nice view from the breakfast and sky bar. The bed and beddings are excellent. The service is good. Here come the negatives. The room is a lot smaller than advertised. Can’t barely do personal things in front of the mirror/sink without the door keeps jamming at your back. There is no sitting area as advertised either. The bathtub is nice however there is no shower head on the wall. Basically you have to stand inside the bathtub, one hand holding the shower head and one hand doing your scrubbing - not comfortable at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Stayed 1 night in Apr 2025

10/10 Excellent

Leo

Stayed 4 nights in Mar 2025

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The San Grand Hotel is located in a perfect location in the Old Quarter, close to dining, shopping, bars and tons of street food! The hotel is very welcoming and a quiet oasis after the busy streets of Hanoi. The staff are extremely helpful and a special shout-out to Ruby and her team for being so kind and helpful with everything from booking our HaLong Bay trip, airport taxi, visas and actually walking to show us the nearest atm machine:) The hotel has a fabulous buffet breakfast along with an afternoon tea all included in your room rate. The rooftop bar is a great place to unwind during happy hour to take in the beautiful view over the lake. We had a balcony room, which offered a great view while taking in the sights and sounds of the city. It was a beautiful room, but didn’t have a shower, only a bathtub. All other room types had a shower though:) We would definitely recommend this hotel and would definitely stay here again! Thanks everyone!!
Stayed 2 nights in Apr 2025