8/10 Good
Merrill
Jan 7, 2026
Merrill
Stayed 15 nights in Dec 2025
Mercy Hotel
2.5 star property
Choose dates to view prices
Photo gallery for Mercy Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Spa
- Parking included
- Free WiFi
- Air conditioning
- Breakfast available
- Business services
Explore the area
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
- Vincom CenterPlace, Vincom Center4 min drive
- Thong Nhat ParkPlace, Thong Nhat Park5 min drive
- Van Ho Exhibition CenterPlace, Van Ho Exhibition Center5 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)42 min drive
Room options
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
- City view
- 213 sq ft
- Sleeps 2
- 1 Twin Bed
View all photos for Standard Twin Room
Standard Twin Room
- City view
- 269 sq ft
- Sleeps 2
- 2 Double Beds
View all photos for Panoramic Double or Twin Room
Panoramic Double or Twin Room
- City view
- 215 sq ft
- Sleeps 2
- 1 Twin Bed and 1 Double Bed
View all photos for Panoramic Double or Twin Room
Panoramic Double or Twin Room
- City view
- 269 sq ft
- Sleeps 2
- 1 Twin Bed and 1 Double Bed
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
- Sleeps 2
Deluxe Double Room
- Sleeps 1
View all photos for Panoramic Double or Twin Room
Panoramic Double or Twin Room
- Sleeps 1
View all photos for Double or Twin Room with View
Double or Twin Room with View
- Sleeps 1
Standard Twin Room
- Sleeps 1
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About the neighborhood
Hanoi
In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. .This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.
What's nearby
- Vincom Center - 4 min drive - 1.4 miles
- Thong Nhat Park - 5 min drive - 1.6 miles
- National Museum of Vietnamese History - 5 min drive - 2.3 miles
- Hai Ba Trung Temple - 5 min drive - 1.9 miles
- Van Ho Exhibition Center - 5 min drive - 1.6 miles
Getting around
- Ga Phú Thụy Station - 13 min drive
- Hanoi Giap Bat Station - 14 min drive
- Noi Bai Intl. Airport (HAN) - 40 min drive
Restaurants
- McDonald's 麦当劳 - 12 min walk
- Nhà Hàng Phú Lâm - 7 min walk
- Cơm gà Tuyết Nhung Phú Yên CS 5 86 Lạc Trung - 6 min walk
- Phở Dũng 593 Minh Khai - 3 min walk
- F.OC Cafe - 5 min walk
About this property
Mercy Hotel
Mercy Hotel offers 85 air-conditioned accommodations with minibars (stocked with some free items) and slippers. 24-inch flat-screen televisions come with cable channels.
Bathrooms include showers, bidets, hair dryers, and toothbrushes and toothpaste. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.
Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour airport drop-off shuttle on request for a surcharge
- Free covered valet parking on site
Food and drink
- Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
Things to do
- Full-service spa
- TV in common areas
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (on request)
Business services
- Meeting room
Full-service spa
- Spa open daily
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Hardwood flooring in room
- Tile flooring in room
- Wheelchair-accessible path to elevator
More
- Communal living room
- Designated smoking areas (fines apply)
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 24-inch flat-screen TV with cable channels
Food and drink
- Free minibar (limited items)
More
- Air conditioning
- Desk
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
- Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
- Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
Property is also known as
Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi
Mercy Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 1 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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