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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Club Junior King Suite (Club Lounge Access)
Room with view
657 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Suite
Room with view
1066 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe King Room
Room with view
452 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite Twins
Room with view
656 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Deluxe Twin Room (Club Lounge Access)
Room with view
452 square feet
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Junior Suite King
Room with view
657 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Suite
Room with view
1582 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Junior Twin Suite (Club Lounge Access)
Room with view
657 square feet
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 2 Twin Beds
Room with view
452 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Deluxe King Room (Club Lounge Access)
Room with view
452 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury hotel with 4 restaurants connected to a shopping center in Hanoi

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

With a stay at Lotte Hotel Hanoi in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 3 mi (4.8 km) from Hoan Kiem Lake and 2.7 mi (4.4 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Grill 63, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13870 square feet (1289 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Lotte Hotel Hanoi features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 13870 square feet (1289 square meters) include conference space. This luxury hotel also offers a health club, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Lotte Hotel Hanoi is a smoke-free property.

  • Barbecue grill(s)
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1289
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 13870
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 318
  • Wedding services
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Korean
  • Vietnamese

Parking

Free self parking

Room Amenities

Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Room service
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • TV size: 48
  • TV size measurement: inch
  • Separate bedroom
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Wardrobe or closet

Where to Eat

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Lotte Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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