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L7 WEST LAKE HANOI By LOTTE HOTELS

Property class: 5 and above

Choose dates to view prices

Photo gallery for L7 WEST LAKE HANOI By LOTTE HOTELS

A modern dining area with a wooden table and chairs, a sofa, and a city view through large windows.
A modern interior with a wooden ceiling, dark walls, and a central seating area with a table and chairs.
A rooftop infinity pool with lounge chairs and a glass enclosure, overlooking a cityscape and a body of water.
A modern living room with a large window, a bookshelf, and a seating area with a yellow sofa and orange ottoman.
A modern living room with a sofa set, a coffee table with fruit, and a view of a cityscape through large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $143
$133 nightly
$143 total
Total with taxes and fees
Oct 17 - Oct 18

Explore the area

View in a map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, Trinh Cong Son Walking Street
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite (DOUBLE)

A modern hotel room with a large bed, a yellow armchair, and a city view through large windows.

Studio Suite (DOUBLE)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

A hotel room with two beds, a TV, and a large window offering a city view.

Studio Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

A hotel room with a large bed, a TV mounted on the wall, a wooden nightstand, and a door leading to a bathroom.

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Family)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden headboard, and a small bedside table with a lamp.

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed (Upper)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

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About the neighborhood

Hanoi

When you stay at L7 WEST LAKE HANOI By LOTTE HOTELS in Hanoi, you'll be connected to a shopping center, just steps from Lotte Mall Tay Ho and 8 minutes by foot from West Lake. .This golf hotel is 3.8 mi (6.1 km) from Tran Quoc Pagoda and 4.8 mi (7.8 km) from Dong Xuan Market.

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • Trinh Cong Son Walking Street - 3 min walk - 0.2 miles
  • Rising Sun Park - 5 min walk - 0.3 miles
  • West Lake - 7 min walk - 0.4 miles
  • Ho Tay Water Park - 7 min walk - 0.4 miles

Getting around

  • Chùa Hà Station - 6 min drive
  • Hà Đông Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Haidilao Hotpot 海底撈火鍋 - ‬5 min walk
  • ‪Matcha Seoul - ‬5 min walk
  • ‪Hỷ Lạc Chay - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪RuNam - ‬5 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

L7 WEST LAKE HANOI By LOTTE HOTELS offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 264 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Layered, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Layered - Onsite restaurant. Open daily.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 470 reviews
Rating 8 - Good. 51 out of 470 reviews
Rating 6 - Okay. 20 out of 470 reviews
Rating 4 - Poor. 7 out of 470 reviews
Rating 2 - Terrible. 8 out of 470 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel we’re super friendly and helpful staff. Will absolutely stay there again the next time when we visit Hanoi
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must visit hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast staff at Layered were very kind and helpful. The reception staff were also very kind and helpful.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and accessible to the airport
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Very family friendly with a splash pad and playground on the 6th floor, and wonderful pool on the top floor. The breakfast buffet was very good with many options for almost any breakfast hankering. We will visit this property again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, spacious rooms, newly renovated hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and will repeat next time.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single detail has been carefully thought of. Couldn’t fault it!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right next to Lotte Mall. Room was quite small but modern and had a nice balcony with a view. The pool and gym are Ok but functional rather than 5*. The staff made us wait at checkout while they checked the room which felt a bit awkward.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location connected to Lotte Mall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
They have perfect view, perfect staff and perfect facilities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff
City view from room
Breakfast
Buffet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, it would be more helpful to tell the customer the hours for breakfast, pool, fitness center. Also they should ask for loyalty point number.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and great service! Good for family as well!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Relaxing, clean, convenient.
Stayed 3 nights in Nov 2025