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InterContinental Hanoi Westlake by IHG

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Property amenity
3 restaurants; breakfast, lunch, dinner, and brunch served
A multi-story hotel with balconies, a reflective pool, and a calm waterfront view.
3 restaurants; breakfast, lunch, dinner, and brunch served
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $138
$128 nightly
$138 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
5 Tu Hoa, Tay Ho Ward, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Syrena Shopping Center
    ‪12 min walk‬
  • Place, Tran Quoc Pagoda
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds, Lake View

View from room

Classic Room, 2 Twin Beds, Lake View

  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, City View, Overwater

Classic Room, 2 Twin Beds, City View, Overwater | Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, City View, Overwater

7.0 out of 10
Good
(4 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room (Upgraded)

A hotel room with two beds, a desk, a chair, a lamp, and a view of buildings.

Classic Room (Upgraded)

  • Partial lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | Select Comfort beds, minibar, in-room safe, desk

Suite, 1 Bedroom, Lake View

  • Lake view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Lake View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, City View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View (Club)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, City View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, City View (Club)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Lake View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Lake View, Overwater

9.0 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Twin Bed, Overwater (Residence)

City view

Suite, 1 Twin Bed, Overwater (Residence)

  • City view
  • 1389 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View | Select Comfort beds, minibar, in-room safe, desk

Presidential Suite, Multiple Beds, Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Overwater (Residence)

City view

Suite, 1 Bedroom, Overwater (Residence)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Coffee/tea maker, electric kettle

Suite, 3 Bedrooms, Overwater (Residence)

  • Partial lake view
  • 1851 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a lamp, and a view of buildings.

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, City View, Overwater

Classic Room, 1 King Bed, City View, Overwater | City view

Classic Room, 1 King Bed, City View, Overwater

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible, City View

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Lake View (Club)

View from room

Classic Room, 2 Twin Beds, Lake View (Club)

  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Lake View

Select Comfort beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

  • Lake view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Room amenity

Suite, 1 Bedroom, City View

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Lake View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View, Overwater

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, and a view of buildings.

Classic Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hanoi

InterContinental Hanoi Westlake by IHG is centrally located in Hanoi, a 3-minute walk from West Lake and a 4-minute drive from Dong Xuan Market. .This luxury hotel is 2.3 mi (3.6 km) from Ho Chi Minh Mausoleum and 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre.

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Tay Ho Pagoda - 3 min walk - 0.2 miles
  • Syrena Shopping Center - 12 min walk - 0.7 miles
  • Tran Quoc Pagoda - 6 min drive - 1.6 miles
  • Quan Thanh Temple - 8 min drive - 2.1 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪Cafe Du Lac - ‬4 min walk
  • ‪Sunset Bar - ‬5 min walk
  • ‪G.U 19 Steak - ‬6 min walk
  • ‪The Oven D'Or - ‬8 min walk
  • ‪Pizza 4P's Âu Cơ - ‬3 min walk

About this property

InterContinental Hanoi Westlake by IHG

InterContinental Hanoi Westlake by IHG offers 318 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cafe Du Lac, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.
Saigon - This restaurant specializes in Asian cuisine and serves dinner only.
Onsite venue #4 - cocktail bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26 for adults and USD 13 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Du Lac
  • Milan
  • Saigon

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.36 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 for adults and USD 13 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake by IHG Hotel
InterContinental Hanoi Westlake by IHG Hanoi
InterContinental Hanoi Westlake an IHG Hotel
InterContinental Hanoi Westlake by IHG Hotel Hanoi

InterContinental Hanoi Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kimberly Ann

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very nice and accommodating. We enjoyed our stay. Highly recommend.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sanjeevaiah Gowri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very accommodative staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff, clean rooms, and nice restaurants. Will stay again next time in Hanoi.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Ridiculously expensive services Example - Breakfast per person at $30 … !!! Room and staff very good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vishal

Liked: Cleanliness, property conditions & facilities
I had a wonderful 3-night stay at InterContinental Hanoi Westlake. The hotel is beautifully located over the lake, offering peaceful views and a relaxing atmosphere away from the busy city. The rooms were spacious, clean, and very comfortable. Staff were consistently friendly, attentive, and professional, making the stay feel effortless from check-in to check-out. Breakfast was excellent with a wide variety of options. I would absolutely stay here again and highly recommend it to anyone visiting Hanoi.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room big. Breakfast super good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service
Fantastic place to stay.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Fatima Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , beautiful view of the la
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location overlooking the west lake of Hanoi. Nice food. Great staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

sukjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

rinku

Very good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jaime Purugganan

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Most comprehensive breakfast in town. Service was impeccable. I only had one single gripe, that was that there was no bidet sprayer. Oh, the directions and signage for the massage was lacking and confusing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel !

Great service and clean hotel .. it was spacious and the bed comfortable as well.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ryuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Matt.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complex built on a lake on concrete columns however it is not a new complex and bit outdated, if you are looking for a modern new hotel, this is not for you. Our room and bathroom was a good size with a large balcony which had a table and 2 chairs. Staff were very nice and friendly, we found in Vietnam people are very friendly and kind, we haven’t had a bad experience during our 3 weeks trip last year and 2 weeks into our almost 3 weeks trip.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so friendly and helpful. The rooms were spacious and clean. The bars, restaurants, pool and public areas are well thought out and spacious. The location is 8/10 as it’s a taxi ride to the old quarter but after a couple of nights there you’ll be glad for the tranquility of the hotel. Oh yes, the breakfast isn’t bad either!! 😋
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

TAIYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was always friendly and helpful. Very good service.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet room staff was nice & kind
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
My stay at InterContinental Hanoi Westlake was excellent. The location is peaceful and perfect for a relaxing trip, with beautiful lake views and easy access to nearby cafes and walking areas. The staff were consistently warm, attentive, and professional. Room was spacious, clean, and very comfortable throughout my stay. Breakfast was great overall with plenty of variety, though I wish there were more halal options available. Aside from that, everything was perfect, and I would definitely stay here again on my next trip to Hanoi.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SEINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel to be quite comfortable during my stay！ Breakfast is very delicious!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is built over the lake, which gives great views. The pool area is lovely. The breakfast is excellent.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with some of the best service. The Sunset bar is a must. Just wish we could have stayed longer!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Amazing and a must stay destination hotel. It’s beautiful. The staff go over and above to make the experience top level. I’ll always want to stay with them
Stayed 1 night in Aug 2025