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Lotusama Hanoi Hotel

Property class: 4

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Photo gallery for Lotusama Hanoi Hotel

A room with a wooden staircase, a round seating area with cushions, and a large window with curtains.
A traditional interior with wooden paneling, a patterned floor, a green sofa, a large green vase, and a hanging lamp.
A cozy indoor seating area with a sofa, cushions, and a decorative vase.
A lobby with a wooden reception desk, a mirror reflecting the interior, and a brick wall.
A buffet with various food items and condiments.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
The current price is $77
$71 nightly
$77 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
35 Hang Ga, Hoan Kiem, Hanoi
  • Place, Dong Xuan Market
    โ€ช5 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช7 min walkโ€ฌ
  • Place, Hoan Kiem Lake
    โ€ช8 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช41 min driveโ€ฌ

Room options

View all photos for Superior Double Room

A neatly made bed with white linens, a round wall decoration of flowers, a vase with flowers, and a small table with a clock and a phone.

Superior Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Balcony

A hotel room with two beds, a wooden headboard, a painting on the wall, a side table with a lamp, and a chair.

Family Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Double Room, Balcony

A hotel room with a large bed, a nightstand with a lamp, a wall clock, and a painting. There is a balcony with a view of the outside.

Junior Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

A neatly made bed with a book and flowers, a vase of flowers, and a painting on the wall.

Deluxe Double Room, 1 Queen Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room, City View

A hotel room with a large bed, a television, a nightstand with a lamp, and a painting on the wall.

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Hanoi

Located in Hanoi (Old Quarter), Lotusama Hanoi Hotel is within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. .This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Quan Chuong Gate - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles

Getting around

  • Cรกt Linh Station - 4 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • โ€ชBรบn Chแบฃ Nem Cua Bแปƒ - โ€ฌ1 min walk
  • โ€ชEgg Coffee & More - โ€ฌ2 min walk
  • โ€ชCร  Bรณp - โ€ฌ1 min walk
  • โ€ชTรฉp Vietnamese Restaurant - โ€ฌ1 min walk
  • โ€ชPhแปŸ Huy 67 - โ€ฌ2 min walk

About this property

Lotusama Hanoi Hotel

Lotusama Hanoi Hotel offers 21 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 7 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: VND 600000
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: VND 460000 (up to 5 years old)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Elite Home Hotel
Hanoian Elite Home
Hanoian Elite Home Hotel
Lotusama Hanoi Hotel Hotel
Lotusama Hanoi Hotel Hanoi
Lotusama Hanoi Hotel Hotel Hanoi

Lotusama Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and great staff
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at the Lotusama hotel, the breakfast is the best of all hotels we have stayed, the staff are lovely and location is excellent, a home away from home
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Although we didn't get the room we booked the lovely staff worked hard to make amends. Our stay at the hotel and the area was excellent.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel with a great breakfast. Plenty of nice cafes and street food options nearby. The best part however is the staff, lovely, dedicated and attentive people who make you feel at home.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful!
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We loved the friendly staff at this hotel, Chloe from reception was the stand out who went out of her way to make us feel so welcome. Iโ€™d also like to mention the chef who was incredibly friendly and makes the best omelette.๐Ÿ˜
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very convenient spot. Almost everything was walking distance and if you donโ€™t want to walk you can use their uber service called Grab. Itโ€™s super affordable. Great shops and entertainment nearby. The hotel is very clean and they have 24/7 staff which was nice. Check-in can be any time but itโ€™s best to also let them know if you have a late flight in. Check out time is 12pm but if you want to explore before your flight they will hold your luggage for you until you are ready. They provide laundry service if need be and free breakfast.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very small and had a strong odour, the bathroom was full of mould and initially didnโ€™t drain at all, the drainage was resolved on request but water still pooled in the bathroom. The room had no natural light and every little ventilation. The mattress had collapsed on one side and the sheets had stains.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected. other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Fรธrst viste det sig til at vi havde fรฅet et vรฆrelse med vindue - men ikke et rigtigt vindue da der bag gardinet var en stor mur. Det brokkede jeg mig over og heldigvis havde de mulighed for at give os et andet vรฆrelse. Det andet havde vรฆret no go for mig - ville รธnske at det havde stรฅet i vรฆrelsesbeskrivelsen da jeg bookede
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rummet va lite slitet, men helt ok. Personalen va underbara.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
ใƒ™ใƒˆใƒŠใƒ ใ‚’ๆ„Ÿใ˜ใ•ใ›ใ‚‹็ด ๆ•ตใชใƒ›ใƒ†ใƒซใ ใฃใŸใฎใซใ€€ๆด—้ขๅฐใฎไธ‹ใฎใƒ‘ใ‚คใƒ—ใŒใชใๅบŠใฎๆŽ’ๆฐดๅฃใพใงใ€ๅž‚ใ‚Œๆตใ—๏ผใ“ใ‚ŒใŒๆญฃ่งฃใชใฎใ‹ใ‚นใ‚ฟใƒƒใƒ•ใซๅ•ใ†ใŸใ€‚ๅฎคๅ†…ๅฑฅ็‰ฉใฏใƒ“ใƒผใ‚ตใƒณใ€ๆ“ฆใ‚Šๅ‚ทใงใใใ†ใชใฎใงๅฑฅใ‹ใชใ‹ใฃใŸใ€‚ใƒใ‚ฒใƒผใ‚ธใƒฉใƒƒใ‚ฏ็„กใ„ใฎใงไธไพฟใ€‚
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ๆœใ”ใฏใ‚“ใ ใ‘ๅฐ‘ใ—ๆฎ‹ๅฟตใงใ—ใŸใŒใ€ใใฎไป–ใฏๆบ€่ถณใงใ—ใŸใ€‚
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๊ฐ•๋ ฅ ์ถ”์ฒœ!!

๋ฒ ๋ž€๋‹ค๊ฐ€ ์žˆ๋Š” ์ˆ™์†Œ๋ฅผ ์˜ˆ์•ฝํ•˜๊ณ  ์‹ถ์–ด์„œ ์ฐพ์€ ๊ณณ์ธ๋ฐ ๋ฆฌ๋ทฐ๊ฐ€ ๋ณ„๋กœ ์—†์–ด์„œ ์กฐ๊ธˆ ๊ฑฑ์ •์„ ํ–ˆ์–ด์š”. ๊ทธ๋Ÿฐ๋ฐ ๋„ˆ๋ฌด ์ฆ๊ฑฐ์šด ์‹œ๊ฐ„์„ ๋ณด๋‚ด์„œ ์ด๋ ‡๊ฒŒ ๋ฆฌ๋ทฐ๋ฅผ ์”๋‹ˆ๋‹ค! ์ง์›๋“ค์ด ๋ชจ~๋‘ ๋„ˆ๋ฌด๋‚˜ ์นœ์ •ํ•ฉ๋‹ˆ๋‹ค. ์ง€๋‚ด๋Š” ๋™์•ˆ ๋ฐฐ๋ ค์™€ ๋”ฐ๋œปํ•œ ๋งˆ์Œ์— ๊ฐ๋™์„ ๋ฐ›์•˜์–ด์š”. ์ˆ™์†Œ ๋‚ด ์—˜๋ ˆ๋ฒ ์ดํ„ฐ๋„ ์žˆ๊ณ  ์กฐ์‹๋„ ํ›Œ๋ฅญํ•ฉ๋‹ˆ๋‹ค. ์กฐ์‹์—์„œ ์ฃผ๋Š” ์Œ€๊ตญ์ˆ˜๊ฐ€ ๋„ˆ๋ฌด ๋ง›์žˆ์–ด์„œ ์ด๋ฒˆ ์—ฌํ–‰๋•Œ ์Œ€๊ตญ์ˆ˜๋Š” ๋”ฐ๋กœ ์•ˆ์‚ฌ๋จน์—ˆ์–ด์š” ใ…‹ใ…‹ ์—์–ด์ฝ˜ ๋นต๋นตํ•˜๊ฒŒ ์ž˜ ๋‚˜์˜ค๊ณ  ์ˆ™์†Œ๋„ ๊นจ๋—ํ•ด์š”. ์œ„์น˜๋„ ํ•˜๋…ธ์ด ๊ด€๊ด‘์— ์ตœ์ ํ™” ๋˜์–ด์žˆ์Šต๋‹ˆ๋‹ค. ํ˜ธํ…”์—์„œ ๋‚˜์™€์„œ ์˜ค๋ฅธ์ชฝ์œผ๋กœ ๋‘๋ฒˆ ๊บพ์œผ๋ฉด(ํ˜ธํ…” ๋’ท๊ณจ๋ชฉ) ์žˆ๋Š” ๋ถ„์งœ์ง‘์—์„œ ๋ถ„์งœ์™€ ๋„ด๋„ ๋„ˆ๋ฌด ๋ง›์žˆ๊ณ  ํŽธ์˜์ , ์นดํŽ˜ ๋“ฑ๋„ ๋‹ค ๊ฐ€๊นŒ์›Œ์š”. ๊ทธ๋ฆฌ๊ณ  ํ˜ธํ…”์ด ํ†ต์ฐฝ์ด๋ผ ๋ทฐ ๋„ˆ๋ฌด ์ข‹๊ณ  ๋ฒ ๋ž€๋‹ค์—์„œ ๊ฑฐ๋ฆฌ ๋ฐ”๋ผ๋ณด๋Š” ์žฌ๋ฏธ๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ๋ฐฉ์Œ์ด ์šฐ๋ฆฌ๋‚˜๋ผ ์ด์ค‘์ฐฝ๋งŒํผ์€ ์•ˆ๋˜๋Š”์ง€๋ผ ๊ณจ๋ชฉ ์˜คํ† ๋ฐ”์ด์†Œ๋ฆฌ๊ฐ€ ์‹œ๋„๋Ÿฝ๋‹ค๋Š” ์ด์•ผ๊ธฐ๋„ ์žˆ๋Š”๋ฐ ๊ทธ๋ƒฅ ์ €๋Š” ์•Œ๋žŒ์ฒ˜๋Ÿผ ๋“ค์—ˆ๊ณ  ใ…‹ใ…‹(ํ•œ๋ฐค์ค‘์—” ์กฐ์šฉํ•ด์š”) ์˜คํžˆ๋ ค ๋ฒ ํŠธ๋‚จ์˜ ํ™œ๊ธฐ๋ฅผ ๋Š๋‚„ ์ˆ˜ ์žˆ์–ด์„œ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๋‹ค๋งŒ ๋”ฐ๋œปํ•œ ๋ฌผ์ด ์•ˆ๋‚˜์˜ค๋„ค์š”ใ… ใ…  ๋‚ ์”จ๊ฐ€ ๋”์›Œ์„œ ๊ทธ๋ƒฅ ์‹œ์›ํ•˜๊ฒŒ ์”ป์—ˆ์–ด์š” ใ…‹ใ…‹ ์•„๋งˆ ๋‹ค์Œ์— ํ•˜๋…ธ์ด์— ๋˜ ๊ฐ€๊ฒŒ๋œ๋‹ค๋ฉด ์ด ํ˜ธํ…”์— ๊ฐ€๊ฒŒ๋˜์ง€ ์•Š์„๊นŒ ์‹ถ์Šต๋‹ˆ๋‹ค. 100์  ๋งŒ์ ์— 99์ !!!
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erg goed hotel

Erg goed hotel, we hadden er 1 met raam, maar dat zou ik normaal wel pakken maar in Hanoi is het zo druk op de weg en ze toeteren echt voor elke scheet. Dat we alleen de airco hebben gebruikt en raam dicht gelaten. Je kon toch niet verder kijken dan 20 cm want daar begon de muur van de buren. Ontbijt prima chrosantjes, brood, kaas, ham, fruit eitjes worden op bestelling gedaan hoe je hem wilt hebben of noedels soep. Elke afdeling heeft 2 slaap kamers weinig last van de buren. Erg veilig hotel. Airco werkte prima, vriendelijk personeel
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig och hjรคlpsam personal! Bra frukost. Rent och fint!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024