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Hanoi Phoenix Premium Hotel

Property class: 4

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Photo gallery for Hanoi Phoenix Premium Hotel

A well-lit dining area with multiple tables, chairs, and a buffet setup.
A bathroom with a bathtub, toilet, sink, and a hairdryer mounted on the wall.
A hair dryer mounted on a wall with a power cord and a plug.
A neatly made bed with a heart-shaped towel and rose petals, a wooden headboard, and a view of buildings through a window.
A group of people sitting on a brown leather couch in a room with a marble wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
25 - 27 Phu Doan str, Hang Trong, hoan kiem, Hanoi, hanoi, 000084
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

A hotel room with two wooden beds, a wardrobe, a mirror, and a nightstand.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Triple Room, City View

A hotel room with two beds, a wooden desk, a chair, a small table with bottles, and a window with curtains.

Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Panoramic Quadruple Room

A hotel room with two wooden beds, a desk, and a chair.

Panoramic Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Double Room

A neatly made bed with a heart-shaped towel and rose petals, a wooden headboard, and a view of buildings through a window.

Honeymoon Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Shared Dormitory, City View

A room with wooden flooring, a bed with a red bedspread, a wooden chair, a small table, and a vase with flowers.

Family Shared Dormitory, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Large Twin Beds and 1 Queen Bed

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About the neighborhood

Hanoi

With a stay at Hanoi Phoenix Premium Hotel in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. .This hotel is 0.5 mi (0.7 km) from Hanoi Old Town Night Market and 1.2 mi (1.9 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hoa Lo Prison Museum - 7 min walk - 0.4 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬3 min walk
  • ‪Mỳ Phố - ‬2 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬2 min walk
  • ‪Blackbird Coffee - ‬2 min walk

About this property

Hanoi Phoenix Premium Hotel

Hanoi Phoenix Premium Hotel offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with premium cable channels.

Bathrooms include slippers and bidets. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-width doorways (1 inch wide)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 19 private bathrooms
  • Bidet
  • Slippers

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Hanoi Phoenix Premium Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a very good location the hotel staffs were very friendly and professional breakfast was very good love to be back thank you
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a very good location next to the Hoan Kiem lake lots of eateries and pub nearby shopping paradise the staffs are very friendly and polite and professional the breakfast is a good bonus for the morning tea coffee fruit and pho
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a few days in June 2026 and found it was well situated for anything that I needed and was maintained by very helpful staff. Breakfast was excellent and ambience was Hanoi. Loved the time there.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was amazing. They made sure my stay was pleasant and fulfilled any request. The hotel was centrally located which made getting around easy I will definitely stay here on my next trip to Hanoi.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Lady helped us navigate Hanoi surroundings in English. Location is centre for everything.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comida
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026