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Hanoi New Hotel

Property class: 3

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Photo gallery for Hanoi New Hotel

A hotel room with a large bed, a desk with a vase of flowers, and a view of trees through the window.
A balcony with a view of trees and buildings, a red sofa, a wooden table with a cup and book, and framed pictures on the wall.
A reception area with a reception desk, a sofa, and a coffee table.
A staircase leading to a hotel entrance with a sign reading "HANOI NEW HOTEL".
A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.

Reviews

3.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
41 Phu Doan, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Deluxe Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a television.

Family Room

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.

Superior Triple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a wardrobe, a desk, and a window with curtains.

Superior Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hanoi

With a stay at Hanoi New Hotel in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 9 minutes by foot from Hoan Kiem Lake. .This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 1 mi (1.6 km) from Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hang Gai Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬3 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪Mỳ Phố - ‬2 min walk

About this property

Hanoi New Hotel

Hanoi New Hotel offers 14 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and complimentary bottled water.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Guests are offered a complimentary cooked-to-order breakfast each morning.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hanoi New Hotel
Hanoi New Hotel Hotel
Hanoi New Hotel Hanoi
Hanoi New Hotel Hotel Hanoi

Hanoi New Hotel Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

4.4/10

Staff & service

3.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel inmundo

Las zonas comunes y las habitaciones están llenas de desperfectos, con múltiples cosas rotas (ventanas que no cierran, grifos que no funcionan, grietas en las paredes, desconchones múltiples en las paredes...). La limpieza deja bastante que desear.
Verified review

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away! Worst hotel!!

Booked 2 rooms 1 double 1 family for 6 people. Worst hotel ever. 1) the moment you open the door, theres a very bad and foul smell in the whole room 2) room and toilet was very dirty. We can find cockroaches in the toilet. 3) couldnt sleep whole night as the bed causes alot of itchiness to me and my partner which we belive to be bedmites.. Told the reception next day afternoon, only blame us did not inform her in the morning so she could change the bedsheet. 4) 1 of the male reception totally couldnt speak or understand english. The female 1 totally not professional nor friendly. 5) The booking clearly stated FREE BREAKFAST INCLUDED and we only found out in the morning that there is no breakfast provided due to RIDICULOUS excuse " no manpower to prepare breakfast" therefore no breakfast. The female staff was very rude as if its our mistake theres no breakfast. The staff did not even apologize nor provide any compensation or refund. We had to spend over 30 usd at nearby restaurant to have breakfast. We argued again the with female staff in the evening for quite some time in the end they only agreed to prepare plain bread and egg. We felt cheated and ridicule treated this way. We decided not to accept the offer in the end as we afraid the food prepared might not be consumable. We left the hotel and booked nearby hotels to stay instead in the end and only a few not willing to pay more continue to stay for a few nights. complained to expedia and they performed partial refund.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Budget hotel in historic centre

Staff friendly, room was clean but dated and the standard room did not have a window, bed very comfortable, bathroom somewhat run down but everything worked and there was individual hot water system. Rate was supposed to include breakfast but they said they were short of staff so not available.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice friendly staff but old facilities, not very clean.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort