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Hanoi Lotus Boutique Hotel

Property class: 4

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Terrace/patio
Free daily buffet breakfast
Exterior detail
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
$37
$34 nightly
$37 total
Total with taxes and fees
Apr 21 - Apr 22

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room, No Windows

Premium bedding, memory foam beds, minibar, in-room safe

Superior Double or Twin Room, No Windows

9.0 out of 10
Wonderful
(104 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Premium bedding, memory foam beds, minibar, in-room safe

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Premium bedding, memory foam beds, minibar, in-room safe

Family Suite Large Balcony & Terrace (9m2) City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • City view
  • 753 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Premium bedding, memory foam beds, minibar, in-room safe

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Hanoi

A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 1 mi (1.6 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hang Gai Street - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪Phở Phú Xuân - ‬2 min walk
  • ‪Giao Hàng - Bánh Mì Phố - ‬1 min walk
  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪Zappy ( just drink it ) - ‬10 min walk

About this property

Hanoi Lotus Boutique Hotel

Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Stop by the hotel's restaurant, AUCO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 312 reviews
Rating 8 - Good. 33 out of 312 reviews
Rating 6 - Okay. 22 out of 312 reviews
Rating 4 - Poor. 6 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

fernando

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Feb 2026

10/10 Excellent

fernando

Stayed 1 night in Jan 2026

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities
Great location and good pricing! The hotel is right in the heart of Hanoi Old Quarter and only a few meters away from Hoan Kiem lake. Really friendly staff. Our group got upgraded to family suite which is really spacious. Highly recommend for those who will be visiting Hanoi.
Stayed 1 night in Oct 2025

10/10 Excellent

Yeom

Liked: Cleanliness, staff & service, amenities
Location, location and location. Central to the main attractions, which are all easily accessible on foot and nice vibrant atmosphere 😀
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angela is the best part about the property. She helped me with all the Ha Long Bay bookings. That help was really needed. Gave us even a room upgrade for free. She is a very cheerful, helping person. Loved the stay more because of her. Great location too.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

6/10 Okay

Gaetan

Disliked: Cleanliness, room comfort
Déjeuner dans un autre hôtel, wifi pas très efficace, chambre non représentative des photos, manque une carte d’accès pour avoir la Clim au retour le soir
Stayed 2 nights in Jan 2026

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness
Breakfast was around the corner in their sister hotel, staff were a little slow, had to ask for a coffee cup, the milk had ran out and took several minutes for them to top up even though the dining room is about the size of a standard living room in someone’s house and the kitchen just off it! Hotel in a great location tho so we just went elsewhere for breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities
The staff were very welcoming and hospitable. They went above and beyond in taking care of our needs. The hotel is centrally located and very convenient to discover Hanoi old quarter.
Stayed 1 night in Oct 2025

6/10 Okay

Yathindra

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes room was in good condition, staff attentive. Accomodation was not very airy and very average.
Stayed 4 nights in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. the lovely staff helped us with a late check in off the sleeper bus and even upgraded our room! Would 100% recommend as a nice place to stay in Hanoi.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 3 nights in Jan 2026

8/10 Good

Aaron

Stayed 5 nights in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and room! Close to everything!
Stayed 1 night in Jan 2026

8/10 Good

LAILA, San Jose

Traveled with partner
Liked: Cleanliness, staff & service
Fresh foods
Stayed 1 night in Jan 2026

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities
Fantastic location, great value & a lovely terrace. Staff could not do more to help, booking tours, suggesting places to visit, they even changed really small amounts of money for me
Stayed 1 night in Aug 2025

10/10 Excellent

Okjin

Liked: Cleanliness, staff & service, amenities
The hotel is centrally located and very clean. Excellent breakfast and the staff make all the difference. Nothing is too hard for them. 5 stars just for the staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and friendly. The breakfast was lovely. Location was the best, smack dab in the city centre and all the main attractions were a few minutes walk away.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, very large room with a cute balcony overlooking the street. Really big bathroom. Was helpful having a desk in the room for work. Really great value for money.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, amenities
Excellent hotel with a fabulous staff and a great breakfast. Located at the heart of old Quarter and walking distance to all the important landmarks and tons of shops and restaurants. Alex at the front desk was extremely nice and friendly. The others were too. He showed us how to get to the landmarks and was very attentive. Always welcomed us with a big smile and inquired how our stay was. I stayed for 3 nights. The morning breakfast was great. I am a vegan and they had a separate menu which was nice. The best thing was how close this place to all the landmarks. Beer street was a few minutes away. This area was loud and a happening area, but the hotel was in a more quieter area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Martin Caccamo

Liked: Cleanliness, staff & service, amenities
Very warm and friendly staff, thanks for upgrading my room 😊 Breakfast is excellent
Stayed 1 night in Sep 2025

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staff lady was great. Very helpful
Stayed 7 nights in Jan 2026

6/10 Okay

Allyson

Traveled with partner
Liked: Cleanliness
This is a small hotel of only 13 rooms. Our hotel room though a superior room was old and tired. The hotel though is well located for old town Hanoi. Breakfast was in a different hotel around the corner but had a good choice of food. The staff, particularly Ms Angela (whose English is impeccable), were great.
The lane the hotel is in.
There are blinds which screen off the bathroom
Stayed 1 night in Jan 2026

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay here at this hotel. Everyone was so supportive and friendly. The room is cozy, fully equipped, and the staff even offered us welcoming drinks and fruits when we came to the hotel earlier than check in time. Breakfast was awesome, especially the dessert.
Stayed 1 night in Oct 2025