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Hanoi Lotus Boutique Hotel

4.0 star property

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Lobby
Free daily buffet breakfast
Terrace/patio
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
$38
$35 nightly
$38 total
Total with taxes and fees
Dec 17 - Dec 18

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

8.8 out of 10
Excellent
(76 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down comforters

Family Suite Large Balcony & Terrace (9m2) City View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(98 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

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Dec 16 - Dec 17
Total with taxes and fees
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About the neighborhood

Hanoi

A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This family-friendly hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 1 mi (1.6 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Train Street - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Phở Phú Xuân - ‬2 min walk
  • ‪Circle K - ‬2 min walk
  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Bánh Bao Bình Mỗ - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Art Deco hotel with free breakfast and a rooftop terrace
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Stop by the hotel's restaurant, AUCO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Games
  • Library
  • Music library

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3129 out of 3581 reviews
Rating 8 - Good. 228 out of 3581 reviews
Rating 6 - Okay. 114 out of 3581 reviews
Rating 4 - Poor. 59 out of 3581 reviews
Rating 2 - Terrible. 51 out of 3581 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

renita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Middle of everything in the old town. Wonderful and very helpful staff. It is a older hotel, breakfast is at a sister location. Large bathroom, with glass enclosure and curtains for privacy, so beware when traveling with friends. Large terrace for quiet escape from the chaos.
Stayed 6 nights in Sep 2025

10/10 Excellent

Seungmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Seungmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service you will find in Hanoi Lotus Boutique Hotel is impeccable! The staff paid very close attention to their guests, learning their names, focusing on their needs very closely. They offer their services readily without any hesitation and they seem to be able to foresee your needs and make appropriate recommendations. Rooms are clean and spacious (we were given an upgrade). Breakfast was also good. Would definitely book this place if I came back to Hanoi.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Okjin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Okjin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an excellent hotel, the location and facilities are first class. But what rates this as the Best hotel is the staff. Nothing was too much trouble, we could not have wished for more. When we returned from a short 3 day trip to Halong bay, we were greeted back at the hotel with great affection.
Stayed 2 nights in Aug 2025

10/10 Excellent

Okjin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hanoi Lotus Boutique Hotel is absolutely amazing!! My mom and I stayed here for several nights at the beginning of Jul. We had the best experience. The service is exceptional; the people are so accommodating. They were so helpful and made our stay so perfect, especially the people at the front desk. It is a great location near the lake and the old quarter. Very easy to walk everywhere. You must stay at this hotel if you are ever in Hanoi. Thank you so much to everyone at the hotel who helped us!! Absolute perfection!!
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 5 nights at Hanoi Lotus Boutique Hotel and used it as a starting point to visit Tam Coc and Halong Bay. We have been welcomed by the staff, who helped us with SIM cards, directions, flight registrations, gave us advice about all kinds of restaurants... We really felt at home, and everything was made easy, especially thanks to Angela and Anna. The breakfast was excellent, the room quite comfortable and the location couldn’t be better. We recommend it warmly !
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband was in honeymoon trip and we were very satisfied and enjoyed to stayed at Hanoi Lotus Boutique Hotel. Staffs were really friendly, helpful and polite. They helped us to found anything we need. totally recommended!
Stayed 1 night in Aug 2025

10/10 Excellent

Finn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Deneisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please Dont stay at thus hotel. The pictures on shown are fakes. I didnot even stay at this hotel long. First, the hotel room looks oppof the pictures. Second, when you laydown and it becones dark you will feel FLY BUGS start biting you. The custoner service is non existence. The frint desk lady refuse to give a refund, which i didnot even stay a full night.i got expedia involved and they was ignored as well. I was frustrated and tired I had to rebook another hitel the sme night. This hotel basically will steal your money.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025