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Hanoi Garden Hotel & Spa

Property class: 3.5

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Photo gallery for Hanoi Garden Hotel & Spa

A hotel room with a large bed, bedside lamps, a wooden chest, a desk, and a balcony with plants.
A spacious dining area with multiple tables and chairs, a chandelier, and a large window with draped curtains.
A hotel room with a large bed, a sofa, a dining table, and a TV.
The entrance of Hanoi Garden Hotel & Spa with a signboard, potted plants, and a check-in desk.
A lobby with a checkered floor, a marble reception desk, and a large painting on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite with Balcony

A hotel room with a large bed, bedside lamps, a wooden chest, a desk, and a balcony with plants.

Suite with Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with a large bed, a sofa, a dining table, and a TV.

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room with window

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Double or Twin Room with window

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a TV, a desk with a chair, and a window with curtains.

Family Room

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite with City view

A hotel room with a large bed, a desk with a lamp, a chair, and a TV on the wall.

Suite with City view

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Suite With Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Hanoi

With a stay at Hanoi Garden Hotel & Spa, you'll be centrally located in Hanoi, just a 4-minute walk from Hanoi Old Town Night Market and 8 minutes by foot from Hoan Kiem Lake. .This luxury hotel is 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.7 km) from West Lake.

What's nearby

  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Quan Chuong Gate - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Cửa Hàng Ô Mai Hồng Lam - ‬2 min walk
  • ‪Blackbird Coffee - ‬2 min walk
  • ‪Chả Cá Lã Vọng - ‬1 min walk
  • ‪Huong Viet - ‬1 min walk
  • ‪Little Bowl - ‬1 min walk

About this property

Hanoi Garden Hotel & Spa

Hanoi Garden Hotel & Spa offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the shuttle (surcharge), which operates within 30 km.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Onsite venue - This restaurant serves breakfast only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Hanoi Garden Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 218 reviews
Rating 8 - Good. 40 out of 218 reviews
Rating 6 - Okay. 7 out of 218 reviews
Rating 4 - Poor. 0 out of 218 reviews
Rating 2 - Terrible. 3 out of 218 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Raj Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, Excellent breakfast, staffs are very helpful, Nice services, massage at affordable rate. Overall really enjoyed my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay at Hanoi Garden and spa hotel. The location was perfect, the staff were very attentive and the spa facilities were amazing!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at reception, all super friendly, locations perfect and all close to everything! Recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellence value for money. Great breakfast. Awesome shower! Very helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Refurbished to look new. Friendly & helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Connie S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing and the staff was excellent. The hotel transport went smoothly. Perfect location.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Chris Hoang

Liked: Cleanliness, staff & service, amenities
Good location tourism, food is decent. Was told that Prince William help with nonprofits schooling for kids across the street but moved to another location due to easier roadway access.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel is a superb location in the centre of the old quarter. Super friendly and helpful staff. Room was very comfy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, nice breakfast. The team Sandy are very helpful and friendly. I highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and friendly. The room was ready before check in time also. Rooms were clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alan Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in great location. Staff were really friendly and helpful. Would stay here again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
A convenient well-run Boutique Hotel in the heart of the old quarter. Excellent staff support and comfortable room.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

divina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, but heard some noise due to constructions of some parts of the hotel. Staff was friendly & had the willingness to help even if some had no knowledge of the English language. Sad, though, we didn't have the garden view, but I like the location - walkable to the most important places of Hanoi.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with our 4 night stay at Hanoi Garden Hotel & Spa. The hotel was very clean and inviting . The included buffet breakfast had plenty of choice. The staff were also very helpful with advice and assistance. The most surprising thing was how quiet it was in the rooms with all the hurly burly of Hanoi just outside in the street. Well recommended.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Ben who went out of his way to help with an ankle issue I had! Great location, loved Hanoi!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Marta

Liked: Staff & service
The staff were very friendly and the room was good enough for one night, hiwever, there were mosquitos and insects in my room which I did not appreciate.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Very central spot. Clean hotel and the best part was the staff. So lovely and accommodating to our young family. Would highly recommend and we will be back for sure!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

MATT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the chaos that can be the Old Quarter of Hanoi, The Garden Hotel and Spa is an oasis of calm. It's location couldn't be better to experience that exciting atmosphere but behind the door it is calm and the employees are excellent. They made sure my family and I were well taken care of at all times. We also utilized them for transportation back and forth to the airport for a fair cost. The breakfast is great also!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic, making it easy to explore the surrounding area and access key attractions. The property itself is very clean and well-maintained, which immediately makes for a pleasant stay. Unfortunately, I only stayed for one night, so I couldn’t fully enjoy everything the hotel has to offer. What truly stands out, though, is the staff. They are incredibly friendly, welcoming, and always ready to help, making guests feel right at home. Overall, a nice place to stay that I would happily recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and my kids are still talking about the breakfast buffet. It was nice and quiet, even though it’s located in the middle of the Old Quarter, which was great. We loved it and would stay there again in a heartbeat!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly, location was super convenient. They looked after me so well!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Vasant

Liked: Cleanliness, staff & service
Disliked: Amenities
We had a good 4 night stay. The facilities are basic but very functional. Staff is very friendly. Room was quiet even though hotel is on a busy street. The breakfast buffet was goodstreet.Istreet.Includedbreakfast buffet was
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Amber Maria

Liked: Cleanliness, property conditions & facilities
In the heart of the French Quarter, this is a great place to explore the local scene. The hotel staff was excellent, they were not only incredibly helpful they were also very kind to our young sons. The location, breakfast, cleanliness, and exceptional staff helped make our trip to Hanoi a wonderful experience!
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in the Old Quarter of Hanoi. The staff were incredibly helpful with recommendations and the spa in the hotel was well priced. We had some fantastic massages! Breakfast was very good with lots of variation, and their rooms were surprisingly quiet despite the busyness and noise of the surrounding area. Will stay here again!
Stayed 1 night in Nov 2025