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Haibay hotel

4.0 star property

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Photo gallery for Haibay hotel

Exterior
Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
27 Hàng Bông, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Premier Double Room, 1 King Bed, Balcony, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Executive Double or Twin Room, Balcony, City View

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony, City View

  • City view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Triple Room, 2 Bedrooms, Balcony, City View

Family Triple Room, 2 Bedrooms, Balcony, City View | View from room

Family Triple Room, 2 Bedrooms, Balcony, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

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About the neighborhood

Hanoi

With a stay at Haibay hotel, you'll be centrally located in Hanoi, just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes by foot from Hoan Kiem Lake. .This spa hotel is 0.3 mi (0.5 km) from Hanoi Old Town Night Market and 0.9 mi (1.4 km) from Hanoi Opera House.

What's nearby

  • Hang Gai Street - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Trung Nguyên Coffee - ‬1 min walk
  • ‪Hanoi Garden - ‬1 min walk
  • ‪Quoc Huong - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk

About this property

Haibay hotel

Haibay hotel offers 34 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 450000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Haibay hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 247 reviews
Rating 8 - Good. 75 out of 247 reviews
Rating 6 - Okay. 22 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 3 out of 247 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jimmy

Their need to improve in the coffee
Stayed 7 nights in Nov 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but functional. Window faced a courtyard so had to keep our curtained drawn closed. Hotel stated that breakfast starts at 6.30am, but in reality 6.30am is the time they start laying out the food and beverages. As we had early activities, we could not wait for all the food and drinks to be ready. Hotel is well maintained and staff are helpful and responsive.
Stayed 2 nights in Nov 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but was disappointed that the roof top bar was closed for renovations that was the reason why I booked it and was never notified that it would be closed during our stay. Cancellation was not even possible.
Stayed 2 nights in Oct 2025

6/10 Okay

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel but disappointed because the roof top bar was closed for renovations. This was the reason why I booked it I never received a notice that it was closed. I wouldn’t have booked it if I knew that.
Stayed 2 nights in Nov 2025

6/10 Okay

Roy

Stayed 1 night in Oct 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the wooden rooms and the servive was very good.
Stayed 3 nights in Oct 2025

6/10 Okay

Ashwin

Disliked: Amenities
Decent hotel with decent cleanliness. Area is pretty central. Our request of a king sized bed wasn’t adhered to so we had to wait for them to “join” the beds after checkin The salads at the breakfast had flies. Food was average in general. The listing says it has a spa but there hasn’t been one for months as per the front office.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff and rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

PHAP

Stayed 1 night in Sep 2025

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The bed was good and clean to sleep in. We enjoyed the breakfast each morning which gave us energy for the day. We were also able to order my breakfast to go when we checked out early. Thank you staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

mya

Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra, Provo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, Staff were amazing especially Cherry who went above and beyond to make my stay comfortable. 😁
Stayed 3 nights in Jul 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025

8/10 Good

Shiferaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a wonderful friendly service
Stayed 7 nights in May 2025

6/10 Okay

Dong Chul

Business traveler

Not happy ..

6 days I stayed this hotel for my business trip. It was not so good. Sometimes didn't clean my room, sometimes room card key was not working properly, sometimes room smells... etc.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

BERNADETTE, UNION CITY

Traveled with family
Liked: Cleanliness, amenities
We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
Stayed 3 nights in Feb 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort

Slightly old but good hotel

Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Jarrard

Disliked: Staff & service, room comfort

Rooms at back are quiet but beds are very hard!

The Hotel is much more dated than the pictured appear. They've done a great job on the wide angles lenses too as it was fairly squishy. The reception staff had fairly poor English, which I understand its not an English speaking country, but compared to other hotels it was noticeably worse. The bed was also about the same firmness as a commercial airline economy seat. So if you don't like hard beds look elsewhere.
Stayed 1 night in Mar 2025

6/10 Okay

BERNADETTE, UNION CITY

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

dâvid y Carol, Puerto de la Cruz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good specialy the young man at breakfast. The wood floor and walls so nice and good quality. Location is super super good
Stayed 3 nights in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jan 2025

6/10 Okay

Piyush

Stayed 1 night in Dec 2024