A stay at Grande Collection Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. .This hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.8 km) from West Lake.
What's nearby
Dong Xuan Market - 5 min walk - 0.3 miles
Quan Chuong Gate - 7 min walk - 0.4 miles
Hanoi Old Town Night Market - 7 min walk - 0.4 miles
Hoan Kiem Lake - 8 min walk - 0.5 miles
St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
Getting around
Hanoi Long Bien Station - 10 min walk
Noi Bai Intl. Airport (HAN) - 33 min drive
Restaurants
Bánh Mì 25 - 3 min walk
Phở Gia Truyền Bát Đàn - 2 min walk
Hong Hoai Restaurant - 1 min walk
Phở Bò Khôi Hói 50C Hàng Vải - 3 min walk
Xôi chè Bà Thìn - 2 min walk
About this property
Grande Collection Hotel & Spa
Grande Collection Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour airport pick-up shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Spa
Massage
Spa services
Accessibility
Elevator
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 80000 for adults and VND 50000 for children
Airport shuttle fee: VND 460000 per vehicle
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi
Grande Collection Hotel & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 52 out of 91 reviews
10 - Excellent
52
Rating 8 - Good. 24 out of 91 reviews
8 - Good
24
Rating 6 - Okay. 10 out of 91 reviews
6 - Okay
10
Rating 4 - Poor. 3 out of 91 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 91 reviews
2 - Terrible
2
8.8/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
Reviews
Verified review
6/10 Okay
Maila
May 7, 2026
Liked: Staff & service
Disliked: Property conditions & facilities
Location is great, near the shopping area. Staffs are great. Bathroom is old but functioning and the water is not draining well. Food is good.
Maila
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Sarjesh
Jul 15, 2025
Liked: Amenities
Staff were great.
Sarjesh
Stayed 1 night in Jul 2025
Verified review
4/10 Poor
Nic
Apr 10, 2026
Liked: Staff & service
Disliked: Property conditions & facilities
Very small room especially the bathroom no windows in the room. Delux room booked. Very musty smell in the lifts and room. Complained about smell and they changed our room. Second room had bigger bathroom which was much nicer. Bed was very noisy when either of us turned over. Location was in old quarter and close to all the hustle and bustle.
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Just wrapped up a stay at Grande Collection Hotel and Spa (March 22–25) and it was honestly the highlight of our trip. The staff and bellboys were absolute legends—so helpful with our heavy luggage and always ready to give us the best local tips. It’s a super friendly vibe, making it perfect for families or couples looking for a stress-free base.
One thing we loved was how safe the area feels. Even at midnight, we felt totally fine walking around; there’s no need to be scared at all. We paid a very reasonable fee to upgrade to a 7th-floor city view balcony, and I’d 100% recommend it! Watching the Old Quarter buzz from above was so cool. The bed is a total game-changer too—easily the best sleep we’ve had while traveling.
The location is unbeatable, with endless food and coffee right outside. Also, do yourself a favor and hit the spa; the traditional Vietnamese massage was so relaxing. Big thanks to the team for looking after us. We’ll be back!
- excellent staff who are helpful & friendly
- tastefully designed interiors & rooms
- dated bath room & it’s accessories
- windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay
- nice firm beddings
- great room amenities
- good location
- great n non expensive spa services in hotel
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes.
Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l
laundry.Room was great and close to walkaround sites.
We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
jaimee
Stayed 3 nights in Nov 2023
Verified review
6/10 Okay
Teena
Jul 5, 2024
Liked: Staff & service
Small and dark dark room
The location was perfect, it was walking distance from the centre.
Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!