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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating

Get an overview of this hotel
Luxury Beaux Arts aparthotel, walk to West Lake

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Grocery/convenience store

A stay at Fraser Suites Hanoi places you in the heart of Hanoi, just a 4-minute walk from West Lake and within a 5-minute drive of Ho Chi Minh Mausoleum. This luxury aparthotel is 3.4 mi (5.5 km) from Hoan Kiem Lake and 2.5 mi (4 km) from Dong Xuan Market.

Treat yourself to a stay in one of the 280 individually decorated guestrooms, featuring fireplaces and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this Beaux Arts aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Enjoy a meal at Truffle Restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a children's pool and an outdoor pool, Fraser Suites Hanoi provides a steam room and a 24-hour fitness center. The aparthotel offers a restaurant. Business-related amenities at this 4.5-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts aparthotel also offers a library, barbecue grills, and a vending machine. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in January 2019.

Fraser Suites Hanoi has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Express check-in
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Shopping mall on site
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Number of meeting rooms - 1
  • Luggage storage
  • Wheelchair accessible – no
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Shared microwave
  • Shopping on site
  • Designated smoking areas
  • Shared refrigerator
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 280
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 25
  • Number of buildings/towers - 1
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Vietnamese

Parking

Free self parking

Room Amenities

Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Smart televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Fireplace
  • Washer/dryer
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Kitchen
  • Slippers
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size: 55
  • Rainfall showerhead
  • Bathtub or shower
  • Electric kettle
  • Rice cooker
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 1
  • Smart TV
  • Toilet with electronic bidet
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Truffle Restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a security system

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.

Cash or credit card deposit required

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property uses a professional cleaning service

Property is not currently implementing any guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fraser Suites Aparthotel Hanoi
  • Fraser Suites Hanoi
  • Hanoi Fraser Suites
  • Fraser Suites Hanoi Hotel Hanoi
  • Fraser Suites Hanoi Aparthotel
  • Fraser Suites Hanoi Hanoi
  • Fraser Suites Hanoi Aparthotel
  • Fraser Suites Hanoi Aparthotel Hanoi

We should mention

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property is professionally cleaned.

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