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Beryl Charm Hotel & Spa

4.0 star property

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Photo gallery for Beryl Charm Hotel & Spa

Lobby sitting area
Deluxe Suite, 1 Queen Bed, Balcony, City View | Balcony view
Breakfast served, Asian cuisine
Exterior
Deluxe Suite, 1 Queen Bed, Balcony, City View | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
173A Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double or Twin Room, 1 Bedroom

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite, Bathtub, City View

Junior Suite, Bathtub, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Bathtub, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, 1 Queen Bed, Balcony, City View

Deluxe Suite, 1 Queen Bed, Balcony, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite, 1 Queen Bed, Balcony, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View

View from room

Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Presidential Studio Suite, 1 King Bed, Balcony, City View

Balcony view

Presidential Studio Suite, 1 King Bed, Balcony, City View

  • City view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Bathtub, City View

Family Quadruple Room, Bathtub, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Family Quadruple Room, Bathtub, City View

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Bathtub, City View

Grand Suite, 1 King Bed, Bathtub, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 King Bed, Bathtub, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Family Triple Room, City View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Hanoi

With a stay at Beryl Charm Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral of Hanoi. .This family-friendly hotel is 0.5 mi (0.9 km) from Hoan Kiem Lake and 0.6 mi (1 km) from Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.6 miles
  • Dong Xuan Market - 13 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bross Beer Taproom - ‬2 min walk
  • ‪Coffee Ga Dong Duong - ‬3 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Nét Huế - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Beryl Charm Hotel & Spa

Beryl Charm Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Spending a day of fun is easy with the theme park shuttle (surcharge).
Enjoy Asian cuisine at Beryl, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Beryl - This restaurant specializes in Asian cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 300,000 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of VND 600,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Beryl

Things to do

  • Full-service spa
  • TV in common areas
  • Winery

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: VND 300000 per night (98 ft away)
  • Rollaway bed fee: VND 500000.0 per day
  • Hosted evening meal: VND 600000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Angel Palace
Angel Palace Hanoi
Angel Palace Hotel
Angel Palace Hotel Hanoi

Beryl Charm Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Basic hotel for central near restaurants

Okay hotel. Good location
Stayed 2 nights in Feb 2025

4/10 Poor

David

Disliked: Cleanliness
The room was advertised as a “superior” room. It was very small and cramped with not a lot of space. It was barely big enough for the bed. The elevators also had a very peculiar smell inside them.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rituraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

French quarters hanoi

Amazing and very helpful staff! Centrally located and easy access
Stayed 3 nights in Dec 2024

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thi thanh hue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mr M I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jean Baptiste

Traveled with family
Liked: Room comfort
Disliked: Staff & service
A L'arrivé , on nous dit que l'hotel est plein et qu'on doit aller dans un autre hotel qui appartient au meme groupe , que l'autre hotel se trouve a 10 min de la . Je regarde sur hotels.ca et je vois encore des chambres libres pour le soir meme. Tres bizarre et j'avoue que ca laisse un gout amer de devoir se battre pour obtenir la chambre qu'on a reservé et finalement apres avoir dit qu'on ne bougerait pas d'hotel , la comme par hasard une chambre vient de se liberer ! !
Stayed 3 nights in Jul 2024

10/10 Excellent

Shiva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very nice and the property was clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

louisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are incredibly helpful, especially Sofia who is one of the tour booking personnel. She went above and beyond when I was having troubles with getting ahold of my cc visa company overseas and helped me arrange my transport and bookings in various parts of Vietnam. Thank you so much for your kindness.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rey Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richie and the rest of the staff were kind and accommodating and very helpful too
Stayed 4 nights in Mar 2024

8/10 Good

Tess

Traveled with partner
The front desk staffs are very friendly and very helpful especially to first time tourists in Vietnam.
Stayed 4 nights in Mar 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great staff, not 4* but comfortable

Booked a junior suite and, in fairness, a 4* hotel shouldn‘t have broken glass in the room divider and the fancy jacuzzi bathtub with all the nozzles and levers would have been even better if it worked. The plumbing and aircon noises throughout the hotel werel like a fairground haunted house so there isn’t way it deserved a 4 star rating. But I didn‘t book here to stay in the room and the location in the Old Quarter is perfect. The room was big and the large bed very comfortable. Breakfast was adequate but not as good as many 3* hotels I stayed in. The front desk staff were lovely, always friendly and helpful as was the poor girl running the breakfast room on her own.
Stayed 3 nights in Feb 2024

8/10 Good

Ninh

Stayed 5 nights in Mar 2024

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Minh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Very helpful. The room was clean.
Stayed 2 nights in Feb 2024

8/10 Good

Jenny

Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful that we were able to check in earlier. The friendly staff were wonderful and very kind.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
There was a unforeseen complication around my booking, but the staff was very proactive and upgraded my booking. The room was spacious and clean, and I liked the option of turning on the heather, because it is very cold at this time of year in Hanoi. The highlight of my stay was the staff, everyone is extremely courteous and friendly, including Stacy who helped me with my booking and answered my questions. Sophia is the friendliest hotel worker I have had the chance to meet. She has such a kind heart and she is very knowledgeable about activities to do around Hanoi. Thank you for all your help and for being outsanding at your job.
Stayed 2 nights in Jan 2024

6/10 Okay

Shuqian

Traveled with group
Stayed 2 nights in Jan 2024

8/10 Good

Lotta

Liked: Staff & service, property conditions & facilities
Jättetrevlig personal och superbra service bland annat med transport vidare till nästa resmål. Hotellrummen var helt ok, det enda dåliga var att duschen saknade varmvatten samt att det avloppet i duschen inte funkade så bra
Stayed 3 nights in Dec 2024

2/10 Terrible

Madou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam Hotel

Scam hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

sungtaek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Rodrigo, Jacksonville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Staff very friendly
Stayed 1 night in Mar 2024

2/10 Terrible

Pär

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel rather then a hotel

My wife and I made a 7 weeks roundtrip to South East Asia and Hanoi was our final stop. First night in Hanoi we stayed at O’Gallery Premier Hotel which was an excellent hotel across the street. Then we went on a cruise and when we came back we had booked Beryl Charm Hotel for 5 nights (due to lack of availability of previous hotel). Beryl Charm Hotel was by far the least pleasant stay on our journey. After the first night we tried to cancel the booking via Expedia/Hotels.com. This was not possible according to the hotel manager. In our room we had a strong smell from the kitchen especially when opening the window. The beds were quite poor and too soft. One evening we had to catch a lizzard in our room. Breakfast was included, with a quality on par with the hotel. Plates were missing, the coffee and fruit were out, etc. They advertise the hotel to be a 4 star hotel, I would classify it as a 1 star hotel or rather a hostel. If you want a decent hotel avoid this place, if you prefer a costly hostel you can go for this.
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmärkt

Väldigt bra hotel, hjälpsam service inriktat personal, rent fint, bra läget, frukosten var mindre bra. Paula har varit fantastik bra, som en familjemedlem hjälpte oss med mesta.
Stayed 2 nights in Mar 2024