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Azen Lakeside Hotel & Travel

3.0 star property

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Egyptian cotton sheets, premium bedding, down comforters
Junior Double Room, 1 King Bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down comforters
Swedish massages, Thai massages, sports massages
Reception
42-inch Smart TV with cable channels, fireplace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
37 Pho Duc Chinh, 1, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪20 min walk‬
  • Place, Hoan Kiem Lake
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Safe

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Patio, Courtyard View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room, Patio, Courtyard View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • City view

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, City View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down comforters

Junior Double Room, 1 King Bed, Balcony, Lake View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Lake view

View all photos for Luxury Double Room, Lake View

Lake view

Luxury Double Room, Lake View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Lake view

View all photos for Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Premium Triple Room, Courtyard View

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Premium Quadruple Room, Courtyard View

  • 431 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Hanoi

A stay at Azen Lakeside Hotel & Travel places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. .This spa hotel is 1.4 mi (2.3 km) from Dong Xuan Market and 1.4 mi (2.3 km) from Quan Chuong Gate.

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Dong Xuan Market - 20 min walk - 1.1 miles
  • Quan Chuong Gate - 2 min drive - 1.0 mile
  • Hoan Kiem Lake - 4 min drive - 1.7 miles
  • Hanoi Old Town Night Market - 4 min drive - 1.7 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Ga Co Loa Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 32 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪The Summit Bar - ‬3 min walk
  • ‪Sofitel Plaza Hotel - ‬3 min walk
  • ‪Lẩu Ếch 19 Trúc Bạch - ‬1 min walk
  • ‪Cộng Càphê - ‬1 min walk

About this property

Azen Lakeside Hotel & Travel

Hotel with 10 restaurants, steps from West Lake
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, and Thai massages. The spa is open daily.
Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Satisfy your appetite at one of the hotel's 10 restaurants.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Azen Lakeside Hotel & Travel has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • 10 restaurants

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a nature reserve

Full-service spa

  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • No elevator
  • Roll-in shower (43 inches wide)
  • Visual doorbell notification
  • Visual fire alarm

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
  • Rollaway bed fee: VND 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi

Azen Lakeside Hotel & Travel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities
I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Rong Shun

Traveled with family
Liked: Cleanliness, staff & service, amenities
I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff
Stayed 1 night in Dec 2025

10/10 Excellent

winn, Ferndale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room ! Nice and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, amenities
部屋はリニューアルされておりキレイ。 残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
Stayed 3 nights in Nov 2025