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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 King Bed, Balcony
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed, Balcony, Garden View
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Kids Fun King Room
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 2 Double Beds, Balcony
484 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Kids Fun Twin Room
484 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite
1022 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed, Business Lounge Access
1022 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite
1022 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 2 Double Beds, Balcony
484 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 1 King Bed, Balcony
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Double Beds, Balcony, Garden View
484 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury resort connected to a shopping center in Hangzhou with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
Laundry facilities

Located in Hangzhou (Xihu), Sheraton Grand Hangzhou Wetland Park Resort is within a 15-minute drive of Xixi Wetland Park and Lingyin Temple. This 5-star resort is 4 mi (6.4 km) from Zhejiang University and 4.6 mi (7.4 km) from West Lake.

Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, an outdoor tennis court, and a 24-hour fitness center. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Grab a bite at Yue, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Sheraton Grand Hangzhou Wetland Park Resort

1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang 310030

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Grand Hangzhou Wetland Park Resort features an outdoor tennis court and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center. This luxury resort also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Grand Hangzhou Wetland Park Resort is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Swimming pool
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Outdoor tennis court
  • Parking (limited spaces)
  • Total number of rooms - 380
  • Number of floors - 5
  • Couples/private dining
  • Coffee/tea in common areas
  • Shopping mall on site
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Free WiFi
  • Free wired Internet
  • Children's club (free)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Height-adjustable showerhead
  • Free WiFi
  • Grab bar - near toilet
  • Free wired Internet
  • Bidet
  • Grab bar - in bathtub
  • Partially open bathroom
  • Desk
  • Deep soaking bathtub
  • Laptop-friendly workspace
  • Rainfall showerhead
  • Lever door handles
  • Premium bedding
  • iPod docking station
  • Linens not available
  • Separate bathtub and shower
  • Balcony

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Feast - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Yue - Overlooking the garden, this diner serves lunch and dinner. Open daily.

Satine - Overlooking the garden, this fine-dining restaurant serves dinner only. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the resort include an outdoor tennis court, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Bicycle rentals on site

Spa Services

Shine SPA for Sheraton has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 326.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Staffed front desk

No pets or service animals allowed

Debit cards

Number of children who can stay free - 2

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CNY 196 and CNY 196 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle
  • Rollaway bed fee: CNY 326.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Hangzhou Wetland Park
  • Sheraton Hangzhou Wetland Park Resort
  • Sheraton Wetland Park
  • Sheraton Wetland Park Resort
  • Wetland Resort
  • Sheraton Grand Hangzhou Wetland Park Resort
  • Sheraton Grand Wetland Park Resort
  • Sheraton Grand Hangzhou Wetland Park
  • Sheraton Grand Wetland Park
  • Sheraton Hangzhou Wetland Park
  • Sheraton Grand Hangzhou Wetland Park Resort Resort
  • Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
  • Sheraton Grand Hangzhou Wetland Park Resort Resort Hangzhou

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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