SSAW Boutique Hotel Hangzhou West Lake offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and free minibar items. Accommodations offer separate dining areas and include dining tables. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, hair dryers, and children's slippers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.