Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Breakfast area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. .This hotel is 11.6 mi (18.7 km) from McMaster University and 0.2 mi (0.3 km) from Burlington City Hall.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • McMaster University - 14 min drive - 12.9 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel in Burlington with a 24-hour fitness center and a 24-hour business center
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Reviews

Waterfront Hotel Downtown Burlington Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1333 out of 2443 reviews
Rating 8 - Good. 596 out of 2443 reviews
Rating 6 - Okay. 299 out of 2443 reviews
Rating 4 - Poor. 108 out of 2443 reviews
Rating 2 - Terrible. 107 out of 2443 reviews

Reviews

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treea blocked my view of rhe lake, even tho it said waterfront view. Besides that it was okay overall. Shopping, entertainment and dinning is easy.
Looking at the hotel, from the boardwalk.
My view from my room!
Considered Lakeview!
Overlooking Lake Ontario
Stayed 1 night in Aug 2025

2/10 Terrible

Larizah Kay

Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, amenities
Great location and an even better Manager Lily :)
Stayed 4 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda, Tilbury

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to get to it, convenient, pet friendly, we stayed on the lower level, we thought the room could use better lighting as it was rather dark even with the lights on but overall it is a good hotel
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pool is not heated very cooled complained twice no response
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, lakeside walking and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities
carpet had lots of stains, tv didn’t work, room was moist
Stayed 2 nights in Aug 2025

8/10 Good

Unjoo

Stayed 5 nights in Aug 2025

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was smooth and easy since I prepaid online. The room was nice and clean, mostly updated except for the old bathtub. The bed was comfortable and I slept well. My biggest complaint is the parking — there’s no reserved parking for hotel guests, so I had to leave my car two blocks away and roll my luggage back to the hotel. Breakfast was also frustrating. It sat empty for a good 20 minutes, and once it was finally restocked there was a long line, only for things to run out again. On the plus side, the location can’t be beat. Being able to walk right out to the waterfront made the stay worthwhile.
Stayed 1 night in Aug 2025

10/10 Excellent

Bich Ngoc

Stayed 2 nights in Aug 2025

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Near the lake
Stayed 4 nights in Aug 2025

4/10 Poor

Lorraine

Traveled with family and small children
Loved the location on the water, restaurant on site good, service at restaurant excellent. Breakfast included was terrible - should have gone elsewhere. Beds were advertised as 2 queen , were double. Overall average.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fariba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, facility and location
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location on the water. Beside a park and great shopping. Only issue was no guaranteed parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Allane, Campbellville

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Said it was Lakeview and I paid extra but as I used Expedia I find I get put in the worst room in a category. I was put in room 218 - sure lake view when the tree in front of the window has no leaves. I don’t want the tree to be cut down just so they can make more per night but please truth in advertising. Then parking - it was ribfest and the hotel has sold its parking area so although they had a parking attendant who did his did as best as he could there were no spots so we parked at the end of a row where there was no spot making our vehicle open to being clipped all for 22 extra dollars. My daughter and I went out after we got our bags into the room and waited for someone to leave so we could stand in their spot waiting for a proper spot. Room was ok but not enough light. Couldn’t read. Breakfast was good.
Lake view allegedly.  We paid extra.  Don’t do it if you’re booking through Expedia.
Stayed 1 night in Aug 2025

8/10 Good

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was with the parking. There was none available on site, so I had to park a block away. Not a big deal but would have been nice to know.
Stayed 1 night in Aug 2025

8/10 Good

April

Liked: Staff & service, amenities, property conditions & facilities
Overall, content with my stay :) I wish I could have had the capability to connect my phone to the TV for streaming but we couldn't figure that out. Really, that was the only issue.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and service are great
Stayed 1 night in Aug 2025

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2025

10/10 Excellent

KWAN-WA

Stayed 1 night in Aug 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and appreciate the value and location. Pay parking can be pricey but overall a good choice.
Stayed 1 night in Aug 2025