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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Staircase
Indoor pool
Fireplace
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(171 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(61 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(120 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 15-minute drive of TD Coliseum and Spencer Smith Lakefront Park. .This hotel is 11.6 mi (18.7 km) from McMaster University and 0.1 mi (0.1 km) from Lake Ontario.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • Community Labyrinth - 3 min drive - 1.6 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1362 out of 2496 reviews
Rating 8 - Good. 613 out of 2496 reviews
Rating 6 - Okay. 311 out of 2496 reviews
Rating 4 - Poor. 108 out of 2496 reviews
Rating 2 - Terrible. 102 out of 2496 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vitalii

Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff were courteous and knowledgeable
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Liked: Staff & service
Bpoked 3 nites,left after 1. Carpet was stained and chair was frayed. Wayer pressure low.worst was $20/nite for parking but they couldnt guarantee a spot if you went out and came back. Will not be back and dont recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the property, the room and the beds. I had a very good and comfortable sleep. The hotel would have been perfect if there had been any hot water available from the bathroom sink in the evening to wash my hands and face. And on a cold winter morning, I would have preferred a warm shower to the frigid shower that was available. I was also very surprised that, when I checked out in the morning, the person at reception did not seem phased nor sympathetic when I told her that there was no hot water at any time of the day in our hotel room. It seemed as if she hears this news all the time.
Stayed 1 night in Dec 2025

10/10 Excellent

Amardip

Stayed 1 night in Dec 2025

4/10 Poor

Yasser

Stayed 2 nights in Nov 2025

4/10 Poor

Nik

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was in poor shape (carpets peeling off the wall, tile peeling in the bathroom, paint bubbles in the bathroom from moisture). There was a strong cigarette smell in the hallways near our room as we were by the staff storage room.
Stayed 1 night in Dec 2025

8/10 Good

Nemone

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice - clean, comfortable. Lovely view of the lake. Great location
Stayed 1 night in Nov 2025

8/10 Good

Harry

Stayed 1 night in Nov 2025

8/10 Good

Kent

Traveled with partner
Liked: Cleanliness, staff & service
Did not use air conditioning. Room was clean. Didn’t interact with staff beyond front desk at check in.
Stayed 1 night in Nov 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
The clean, comfortable room with a view of the lake stood out. The welcoming agent at the desk could have exuded more warmth. The hefty overnight parking fee was unexpected.
Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 1 night in Nov 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything that I expected. Clean, comfortable and affordable. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

6/10 Okay

Joanne

Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and had everything required for a comfortable stay. Breakfast was busy and strange set up as there's nowhere to sit other than in the reception area but we just took breakfast back to our room. Parking lot not big enough so took a while to find a spot but overall, hotel is ideally situated and great value for money.
Stayed 1 night in Oct 2025

8/10 Good

Mandeep

Stayed 1 night in Nov 2025

6/10 Okay

Timothy, Belfountain

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Outlets on night stand did not work unless the light near it was on!! Hot water failure prohibited me from having a shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. Close to everything!
Stayed 1 night in Nov 2025

8/10 Good

Pamela

Stayed 1 night in Nov 2025

2/10 Terrible

Kaleigh

I wasn’t able to stay due to a family emergency and the hotel refused to work with Expedia to return any portion of my fees back to me.
Stayed 4 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025