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Hotel Green Plaza Hakone

Property class: 3.5

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Photo gallery for Hotel Green Plaza Hakone

A hot spring area with a wooden pergola, rocks, and a mountain in the background.
An indoor venue with wooden walls, a high ceiling, and a seating area with chairs and tables.
A hotel with a garden and a view of a mountain.
A hotel with multiple buildings, a well-maintained garden, and mountains in the background.
An indoor swimming pool with large windows, a view of a natural landscape, and a stone waterfall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $276
$249 nightly
$276 total
Oct 29 - Oct 30

Explore the area

View in a map
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪3 min drive‬

Room options

View all photos for Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

A hotel room with two beds, a television, and a small seating area.

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

9.2 out of 10
Wonderful
(7 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room with Futon, Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, and a view of greenery through large windows.

Japanese-Style Room with Futon, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 388 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Asian Twin Room with Open-air bath, Non Smoking, 36sqm

A hotel room with two large beds, a television, and a balcony with outdoor seating.

Asian Twin Room with Open-air bath, Non Smoking, 36sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, Non Smoking ( 2 Person)

A hotel room with two beds, a desk, a chair, and a window with a mountain view.

Twin Room, Non Smoking ( 2 Person)

8.0 out of 10
Very good
(3 reviews)
  • 321 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Mt. Fuji View Non Smoking

A spacious bedroom with a large bed, a view of the outdoors through a window, and a modern design.

Japanese Western Style Room with Mt. Fuji View Non Smoking

  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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About the neighborhood

Hakone

Located in Hakone (Sengokuhara), Hotel Green Plaza Hakone is within a 5-minute drive of Ōwakudani and Lake Ashi. .This hotel is 3.4 mi (5.5 km) from Hakone Gora Park and 3.8 mi (6.1 km) from Hakone Kowakien Yunessun.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Lake Ashi - 3 min drive - 1.1 miles
  • Hakone Pirate Ship - 3 min drive - 1.1 miles
  • Hakone Visitor Center - 4 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬4 min drive
  • ‪じねんじょ蕎麦 箱根九十九 - ‬7 min drive
  • ‪極楽茶屋 - ‬18 min walk
  • ‪桃源台ビューレストラン - ‬5 min drive
  • ‪ゆーらんど - ‬18 min walk

About this property

Hotel Green Plaza Hakone

Hotel Green Plaza Hakone offers 123 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor/outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 106°F.

Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and blackout drapes/curtains.
Pamper yourself with onsite facials or enjoy recreation amenities such as hot springs. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a vending machine.
Stop by the hotel's restaurant, Hananowa, for dinner, or grab snacks at the coffee shop/cafe.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Hananowa - This buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hananowa

Things to do

  • Indoor/outdoor hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • Facials
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Indoor/outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
This property is unable to accommodate dietary restrictions. Guests with food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos, including tattoo stickers, to use the facilities.

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Hotel Green Plaza Hakone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 477 reviews
Rating 8 - Good. 156 out of 477 reviews
Rating 6 - Okay. 52 out of 477 reviews
Rating 4 - Poor. 13 out of 477 reviews
Rating 2 - Terrible. 4 out of 477 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the onsen, great! staff are helpful and check in was so easy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and reach buffet
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great view and onsen
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mount Fuji on all its glory. No need for more. Staff were friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. Although the hotel is a bit older, everything is well maintained. The staff is very helpful and give support very quickly. The buffet restaurant is excellent with a very large selection of food and desserts. The staff also take care of used plates vert quickly. There also is a a very nice view of Mt Fuji from their garden.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay! The onsen was amazing, and we enjoyed the Japanese style room. The food was very good both for dinner and breakfast, and had allergens clearly labeled, which was very helpful. We were very satisfied with the value of our stay and I would love to stay here again in the future.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hôtel, Great Onsen, diner, breakfast…
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, for Mountain viewing, the ropeway and the boat trip!!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Well situated to see Mt Fuji! Great food, spa and rooms were comfortable
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
We were lucky enough to see Mount Fuji several times during our stay which completely made our stay worthwhile, the hotel had excellent views. The rooms were nice, basic but a good size. There was a kettle in the room but no tea or coffee (they sold coffee in the shop). The ensuite was very basic but had a decent shower. The hotel did provide kimono’s in the room for use during our stay. The half board option was okay, the food choice was limited dinner and breakfast. The food was well labelled with allergy information however, breakfast was until 0930 but they started cleaning up just before 0900 which included the labels (therefore if you have an allergy it was more like Russian roulette).
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excelleny. Good service, polite staff, clean, had the privilege to use the onsen for a slightly extra charge..
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Excellent retreat. Very peaceful and the buffet was great.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time. Beautiful onsen with views of Mt. Fuji from the viewing garden and baths. Great food at the buffet. Very spacious room. Can’t recommend this place enough!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, beautiful view and nice onsen
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to view Mount Fuji at the hot spring during our stay which is a real bonus
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain View is stand out.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful weather and environment.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Dinner and breakfast buffets were delicious and good variety.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and classy hotel
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ibsen hotel. We got Mt Fuji view room which is a big bonus.
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
A bit dated hotel. The location and onsen is good but the room would benefit from some upgrade.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely cordial and accommodating! We wish the room is air conditioned during our stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quite nice area. Very enjoyable stay. Rooms a bit outdated which was not a big deal to me.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Ubako ropeway and bus stop. Appreciated the dinner and breakfast buffets - the food was delicious! Rooms were cozy and comfortable. Onsen was nice as well.
Stayed 2 nights in Apr 2025

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