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Hakone Gora KARAKU

4.5 star property

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Photo gallery for Hakone Gora KARAKU

Rooftop terrace
Lobby
In-room safe, free WiFi, bed sheets
Rooftop terrace
In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$684
$620 nightly
$684 total
Mar 9 - Mar 10

Explore the area

View in a map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬

Room options

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Hakone

With a stay at Hakone Gora KARAKU in Hakone (Gora), you'll be within a 5-minute drive of Hakone Open Air Museum and Hakone Kowakien Yunessun. .This luxury hotel is 5 mi (8.1 km) from Lake Ashi and 11 mi (17.8 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 4 min walk - 0.3 miles
  • Hakone Museum of Art - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 11 min walk - 0.6 miles
  • Hakone Kowakien Yunessun - 18 min walk - 1.0 mile

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 126 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪リバーサイド・キッチン＆バー - ‬8 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪Coffee Camp - ‬5 min walk

About this property

Hakone Gora KARAKU

Hakone Gora KARAKU offers 70 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at メインダイニング「六つ喜」 serving guests of Hakone Gora KARAKU. A complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:30 AM.
メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 224 reviews
Rating 8 - Good. 18 out of 224 reviews
Rating 6 - Okay. 13 out of 224 reviews
Rating 4 - Poor. 6 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Everything. This is truly a 5-star hotel resort. The room was spotless, beautiful, organized, and cozy. The hotel offered excellent amenities through their lounges and in the rooms. The baths were so inviting!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Outstanding food. Elegant hotel in a beautiful location.
Stayed 1 night in Nov 2025

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean rooms. Loved the outdoor bath and view from the balcony. Staff was very attentive and greeted us with a delicious mochi treat and tea while they readied our room. Also personally showed us the facility and took us to our room. The dinner and breakfast was also outstanding and delicious! The dinner meal was served in courses rather than all at once and the attention to detail was outstanding. Loved the resort and would definitely consider visiting again!
Sashimi course
Stayed 1 night in Oct 2025

2/10 Terrible

OVED

Liked: Cleanliness, staff & service, room comfort
The breakfast was fixed menu no selection and very cheep portions, If you don't reserve mounts in advance don't expect to to have massage in SPA or diner in the hotel. overall one of the most expansive hotels in Japan and no value for money.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff were amazing! Always went above and beyond
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Services
Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Savanna

Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with mountain view and a private onsen in the west building. It was amazing The hotel was lovely, the service was impeccable and the meals were outstanding. There is a guest lounge with free drinks and snacks open for most of the day, too. Well worth the extra money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Gherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

4/10 Poor

Yael

Disliked: Cleanliness, staff & service
I was really excited to stay here, but it didn’t live up to the price. Breakfast isn’t a buffet but a fixed menu at a restaurant, and you have to book a time in advance so when we checked in late, only 7:30 or 10:30 were left. I asked for a vegetarian meal, but it wasn’t respected, so I had to skip breakfast. Later I found my terrace hadn’t been cleaned and there were dead bugs in the onsen. Beautiful place, but the service and attention to detail were disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, Delta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can sum it up in one word…. ‘Wow!’ This hotel was amazing. I booked a Japanese style room on the upper floor of the west wing with a private onsen. The room was spacious, clean and really comfortable beds. Sitting in the onsen and having a ‘cold drink’ with the views was amazing. The hotel staff was excellent on check- in and check-out. Dinner and breakfast service was also excellent.
Japanese style room upper wing top floor
Onsen on patio
Breakfast
Sunrise view from patio while in onsen
Stayed 1 night in Oct 2025

10/10 Excellent

ofir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lineo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Chee Keong

Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Amy, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foid was excellent. Great location. Staff was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Eng Kiat William, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at Hakone Gora KARAKU, and it’s still one of our favorite places in Hakone. The location is super convenient—just a short walk from Gora Station. We booked a room with a semi-open private onsen tub, which my wife really enjoyed. I spent more time in the public baths with sauna and steam (they switch each night). It was never crowded, so it felt peaceful and relaxing. The lounge was fine—coffee was delicious, but snacks were pretty limited. Our stay included Japanese-style breakfast and kaiseki dinner both nights. The food was absolutely delicious, beautifully plated, and served at a nice, relaxed pace. The staff were friendly, professional, and helpful—exactly what you’d expect from great Japanese hospitality. We keep coming back because the mix of comfort, great food, relaxing baths, and welcoming service is hard to beat. Already looking forward to the next trip!
Stayed 2 nights in Aug 2025

6/10 Okay

Katsiaryna

Stayed 1 night in Aug 2025