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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property

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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Property entrance
Hot springs
Front of property
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
$456
$412 nightly
$456 total
Apr 21 - Apr 22

Explore the area

View in a map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪20 min walk‬

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

9.8 out of 10
Exceptional
(32 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio, Corner

Family Studio, Corner | In-room safe, desk, free WiFi, bed sheets

Family Studio, Corner

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite | In-room safe, desk, free WiFi, bed sheets

Deluxe Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 12
  • 12 Twin Futons

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About the neighborhood

Hakone

With a stay at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Open Air Museum and Hakone Kowakien Yunessun. .This ryokan is 4.7 mi (7.5 km) from Lake Ashi and 10.9 mi (17.6 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Meissen Antique Museum - 2 min walk - 0.1 miles
  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 20 min walk - 1.1 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 131 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive
  • ‪リバーサイド・キッチン＆バー - ‬18 min walk
  • ‪箱根餃子センター - ‬18 min walk
  • ‪Gora Brewery And Grill - ‬13 min walk
  • ‪Coffee Camp - ‬10 min walk

About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional features at this ryokan include complimentary wireless internet access and a vending machine.
Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 3,600 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3600 for adults and JPY 3600 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 4:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 376 reviews
Rating 8 - Good. 60 out of 376 reviews
Rating 6 - Okay. 25 out of 376 reviews
Rating 4 - Poor. 10 out of 376 reviews
Rating 2 - Terrible. 5 out of 376 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a delightful stay at the Ajisai Ryokan. Communication before we arrived was great - they recommended we get a taxi from Gora station for 600yen. Our first private onsen was already booked when we arrived. The welcome was warm. We had room service meal delivered. to our
Japanese style breakfast ordered in advance.
Window and view from our room.
Tea set in the room
Seating area in the room
Stayed 2 nights in Dec 2025

10/10 Excellent

lailani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice onsen. Very nice ryokan. Staff is very helpful. We tried all three of their onsen options. We agree this onsen ryokan experience is award winning.
Stayed 1 night in Dec 2025

8/10 Good

Chih-Hsien

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Onsen was amazing, everything I could have wished for.
Stayed 1 night in Dec 2025

10/10 Excellent

FNU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You HAVE TO TRY the Japanese breakfast option, they taste amazing, authentic and served perfectly!
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was especially helpful and accommodating. The room was clean and suited our party of 4 perfectly. We enjoyed the Japanese dinner (cooking part of our meal on the individual hot plates was different and fun) and breakfast. We liked having a choice of using indoor and outdoor onsen. We would definitely stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great, the room was very large and I genuinely enjoyed the calm and relaxed environment.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities
Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, amenities
Friendly staff,cozy environment,furnished with Japanese furniture
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamshed

Stayed 1 night in Nov 2025

8/10 Good

Gilbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property with lovely private onsens. Yummy breakfast but on the price side. Friendly staff. Lots of amenities. Inconvenient location. It was difficult to even get a taxi to pick us up.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay at Ajisai! Wonderful and courteous staff. The property was beautiful and well kept. Rooms and onsens were clean and the meal service was excellent. Great for families with kids.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Celebrated my sons first birthday and the property decorated our room for our arrival and made the stay extra special
Stayed 2 nights in Oct 2025

10/10 Excellent

Khoa

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time that we didn’t want to leave this place! Our room was lovely and the onsen were amazing. There were plenty of time slots available and the staff was so helpful and kind especially with my young children. They even brought my 3 year old some crackers to cheer her up when she was cranky at breakfast. There are toys available in the lobby. It really feels like they thought of everything! I’m so happy we were able to have this first experience at a ryokan as a family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel Pilar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a quiet corner of Hakone and outstandingly beautiful with gorgeous private onsen. The staff was delightful and very helpful, overall this was a beautiful stay, very relaxing and the location is absolutely stunning. My friend even managed to spot a raccoon dog during our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to spend a quiet and relaxing night soaking in the Onsen. The staff was very kind and the breakfast was very good in the morning! I highly recommend it!
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was spectacular. The dinner was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ajisai Onsen Ryokan presents beautifully. The grounds fit in with the surrounding forest landscape, creating a sense of serenity. The staff were friendly, attentive, and accomodating of various requests, including changes to private onsen access on days when we were engagin in Hakone and Gora's experiences. The ryokan is well situated, close to Gora station and cable car, however, it is a difficult walk due to the general steepness of the area - especially with larger luggage or walking with small children - a taxi is recommended by the facility and myself alike. The waters of the onsen themselves are hot, but not so hot that young children cannot enjoy the experience too. In terms of dining, the breakfast options are traditional or western, and children amd babies are catered to as well. Overall, a fantastic experience, and I look forward to the opportunity to return in the future!
Stayed 2 nights in Sep 2025

8/10 Good

Ariana, Invercargill

Stayed 2 nights in Sep 2025

10/10 Excellent

Orawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Leonardo, Yokohama

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most authentic ryokan experience - very touristy but service was nice and onsen was great
Stayed 1 night in Sep 2025

10/10 Excellent

Vivian

Stayed 1 night in Aug 2025