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Mercure Hai Phong

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Photo gallery for Mercure Hai Phong

Exterior
Property video
Bar (on property)
Front of property
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $63
$58 nightly
$63 total
Total with taxes and fees
Jul 3 - Jul 4

Explore the area

View in a map
12 Lach Tray Street, Le Chan Ward, Hai Phong, 180000
  • Place, Lach Tray Stadium
    ‪2 min walk‬
  • Place, Hai Phong Opera House
    ‪12 min walk‬
  • Place, Aeon mall lê chân hải phòng
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪15 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club Lounge Access

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed, Club Lounge Access

Privilege, Room, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Privilege, Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 2 Twin Beds, Club Lounge Access

A hotel room with two beds, a desk, a chair, and a TV.

Privilege, Room, 2 Twin Beds, Club Lounge Access

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Studio, 1 Double Bed

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Studio, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a TV.

Superior Room, 2 Twin Beds

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Highchair, eco-friendly cleaning products

Standard Apartment, 2 Bedrooms

  • City view
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms

Down comforters, minibar, in-room safe, desk

Deluxe Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Down comforters, minibar, in-room safe, desk

Standard Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

Similar properties

Exterior
Pullman Hai Phong Grand Hotel
Ngo Quyen
  • Spa
  • Parking included
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 93 reviews
$91 nightly
The price is $98
Jun 23 - Jun 24
Total with taxes and fees
Pullman Hai Phong Grand Hotel

About the neighborhood

Hai Phong

With a stay at Mercure Hai Phong in Hai Phong, you'll be 1.8 mi (3 km) from Aeon mall lê chân hải phòng and 10.4 mi (16.7 km) from VinWonders Vũ Yên. .This family-friendly hotel is 15.4 mi (24.8 km) from Do Son Beach.

What's nearby

  • Lach Tray Stadium - 2 min walk - 0.1 miles
  • Hai Phong Opera House - 12 min walk - 0.7 miles
  • Hai Phong Museum - 17 min walk - 0.9 miles
  • Aeon mall lê chân hải phòng - 6 min drive - 1.9 miles
  • Conference Center Hai Phong - 6 min drive - 1.2 miles

Getting around

  • Hai Phong Train Station - 12 min walk
  • Haiphong (HPH-Cat Bi) - 20 min drive

Restaurants

  • ‪Bánh Đa Cua Bà Cụ - ‬3 min walk
  • ‪Cà phê cốt dừa cô Hạnh - ‬7 min walk
  • ‪Bánh Đa Cua Bà Cụ - ‬6 min walk
  • ‪Bánh đa cua 48 Lạch Tray - ‬5 min walk
  • ‪Bánh đa cua bể Cầu Đất - ‬7 min walk

About this property

Mercure Hai Phong

Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bloom Spa. Services include massages and body treatments. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 233 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hai Phong? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Cuppa Gourmet Café - Onsite bar.
Flame Grill & Bar - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 340,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cuppa Gourmet Café
  • Flame Grill & Bar

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,714 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 28 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 340200 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong

Mercure Hai Phong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 132 reviews
Rating 8 - Good. 28 out of 132 reviews
Rating 6 - Okay. 9 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jimmy Chuan Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good access and pool
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jiantao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic hotel
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Teck Meng Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

justin

Liked: Staff & service
Staff weere
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay experience.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and beautiful hotel
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hai Phong. Staff was very helpful and friendly.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and centrally

Everything was just great.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Srecko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional hotel. It was near to where we needed to be in Hai Phong
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Leha

Liked: Amenities
people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff. Good value.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with superb breakfast. Fresh, sustainable and tasty. The location of the hotel is top. Close to good restaurants, running streak around the lake and the local brewery. Neighbour with the best “yellow chair” in HP.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Masoud

Liked: Staff & service
Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that the hotel was able to upgrade me due to false advertisement. The hotel is at its best. Beautiful view. Staff were all very nice and sweet.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Stayed 1 night in Apr 2023
Verified

8/10 Good

Robert Viet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Haiphong

Our visit was great. Bed is comfortable, room is clean and in good size, shower and bathroom is nice. Seems modern. However, room has bad sound isolation. Could hear sound from room next door and hallway. Service both at check-in (5th floor) and first floor entry was great. Staff is friendly. Located on a busy and buzzling street. Plenty of outside local eating places nearby. Overall we had good stay, and could easily come back.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Serene

Liked: Cleanliness, staff & service, amenities
I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Yoshiyasu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to enjoy the lounge in 27th floor but it's closed at night.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joanna Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Stayed 10 nights in Aug 2024