Hera Grand Luxury Cruise Ha Long Bay offers 13 air-conditioned accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. This Ha Long cruise ship provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers, bathrobes, hair dryers, and children's robes. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 13 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include desks and complimentary bottled water, and housekeeping is provided on request.
Pamper yourself with onsite massages or take in the view from a rooftop terrace.
At Hera Grand Luxury Cruise Ha Long Bay, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:30 AM to 7:30 AM.
Featured amenities include luggage storage and coffee/tea in a common area.
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 7:30 AM. A complimentary manager's reception is offered each day.
Hera Grand Luxury Cruise Ha Long Bay has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free local cuisine breakfast available daily 6:30 AM to 7:30 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (on request)
Outdoors
Rooftop terrace
Spa
Massage
Spa services
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bathtub or shower
Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 7000000.0 per night
Property payment types
Important information
Optional extras
Rollaway bed fee: VND 7000000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hera Grand Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise
Hera Grand Luxury Cruise Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise Ha Long