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voco Guadalajara Neruda by IHG

4.0 star property

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$132
$109 nightly
$132 total
Total with taxes and fees
Mar 2 - Mar 3

Explore the area

View in a map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Place, Midtown Jalisco
    ‪12 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪14 min walk‬
  • Place, US Consulate General Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor) | View from room

Standard Room, 1 King Bed (Mid Floor)

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | Free minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | View from room

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Staybridge Suites Guadalajara Novena by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 877 reviews
$85 nightly
The price is $103
Mar 1 - Mar 2
Total with taxes and fees
Staybridge Suites Guadalajara Novena by IHG

About the neighborhood

Guadalajara

With a stay at voco Guadalajara Neruda by IHG in Guadalajara (Providencia), you'll be within a 5-minute drive of Punto Sao Paulo Shopping Center and US Consulate General Guadalajara. .This hotel is 2.4 mi (3.8 km) from Andares Shopping Center and 2.8 mi (4.5 km) from Minerva Roundabout.

What's nearby

  • Bosque Los Colomos - 10 min walk - 0.6 miles
  • Midtown Jalisco - 12 min walk - 0.7 miles
  • Punto Sao Paulo Shopping Center - 14 min walk - 0.8 miles
  • US Consulate General Guadalajara - 4 min drive - 1.5 miles
  • Guadalajara Country Club - 4 min drive - 2.2 miles

Getting around

  • Plaza Patria Station - 3 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 54 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • ‪Somaru - ‬3 min walk
  • Bombona2828
  • ‪Café Barra Café - ‬2 min walk
  • ‪Mascusia Providencia - ‬2 min walk

About this property

voco Guadalajara Neruda by IHG

Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring free minibar items and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including discounted use of a nearby fitness facility and a banquet hall. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at Querida Luna or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Planning an event in Guadalajara? This hotel has 980 square feet (91 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon.
Querida Luna - Onsite restaurant.
Querida Luna - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 m
  • Free shopping center shuttle
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center (980 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

voco Guadalajara Neruda by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 394 out of 483 reviews
Rating 8 - Good. 61 out of 483 reviews
Rating 6 - Okay. 13 out of 483 reviews
Rating 4 - Poor. 4 out of 483 reviews
Rating 2 - Terrible. 11 out of 483 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Claude, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Just some consistency from Expedia website wrt pricing, didn’t like the surprise when I was told that our small dog had to pay the same as a extra guest…. Quite ridiculous, please Expedia, review your process
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Great location, perfectly clean, good size and really kind staff. Don't expect amenities, there's a mini gym and that's it.
Stayed 2 nights in Nov 2025

8/10 Good

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were comfy. The waterflow from the shower was great, but the bathroom design was terrible. The shower was only half enclosed and the bathroom floors would get soaked every shower, so much so that the floors were already damaged. The rooms were a bit small, but other than the aforementioned, it was a very decent stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Katia

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso hotel. Me encantó, volveré pronto y me hospedaré en Voco siempre que viaje a GDL! 😁
Stayed 5 nights in Nov 2025

10/10 Excellent

Oscar

Stayed 2 nights in Nov 2025

10/10 Excellent

LIYE

Stayed 4 nights in Nov 2025

8/10 Good

Rafael

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Stayed 3 nights in Oct 2025

10/10 Excellent

Denisse

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Loved the room, the views, and the staff were so friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Edith Gabriela, Northridge

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities
The hotel itself
Stayed 1 night in Oct 2025

10/10 Excellent

Alia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, beautiful hotel, super clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Location service restaurant and bar!
Stayed 4 nights in Oct 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amaizing food clean hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2025

2/10 Terrible

Maira

Liked: Amenities
Disliked: Cleanliness
No cambiaron las sábanas de mi habitación por unas limpias, porque cuando nos acostamos, había pelos pubicos en la cama entre las sábanas, que asco! Que mal que no tengan buen personal de limpieza, el check in fue el 27 de oct, habitación 315. Ojalá y se lo hagan saber a la personas responsable.
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Stayed 3 nights in Oct 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing views!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kengo

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025