Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Exterior
Property preview
Lobby
Front of property
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$116
$96 nightly
$116 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Place, Glorieta Chapalita
    ‪12 min walk‬
  • Place, Minerva Roundabout
    ‪14 min walk‬
  • Place, Expo Guadalajara
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

Room Deluxe

  • 376 sq ft
  • Sleeps 2

Suite Premium

  • 764 sq ft
  • Sleeps 2

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 376 sq ft
  • Sleeps 4

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 462 sq ft
  • Sleeps 3

Room Executive with View

  • 409 sq ft
  • Sleeps 2

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

Suite Premium

  • 764 sq ft
  • Sleeps 2

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Room Deluxe

  • 376 sq ft
  • Sleeps 2

Room Deluxe

  • 376 sq ft
  • Sleeps 2

Room Executive

  • 409 sq ft
  • Sleeps 2

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(68 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(13 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed, Executive Level

9.8 out of 10
Exceptional
(24 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(148 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(77 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(88 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(9 reviews)
  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(11 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Twin Beds (MX)

9.6 out of 10
Exceptional
(14 reviews)
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

9.2 out of 10
Wonderful
(15 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(22 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Presidential with Street View

  • 1302 sq ft
  • Sleeps 2

Suite Presidential with Street View

  • 1302 sq ft
  • Sleeps 2

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Guadalajara

A stay at Hotel Riu Plaza Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Minerva Roundabout and Expo Guadalajara. .This luxury hotel is 1.3 mi (2.1 km) from World Trade Center and 1.8 mi (2.8 km) from Avienda Chapultepec.

What's nearby

  • La Estampida Sculpture - 2 min walk - 0.1 miles
  • Glorieta Chapalita - 12 min walk - 0.7 miles
  • Minerva Roundabout - 14 min walk - 0.8 miles
  • World Trade Center - 15 min walk - 0.9 miles
  • Expo Guadalajara - 19 min walk - 1.0 mile

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Hotel Riu Plaza Guadalajara - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Rooftop Bar Riu Plaza Giadalajara - ‬2 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Blue Moon - ‬1 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and a fitness center
Hotel Riu Plaza Guadalajara offers 556 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 556 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Decapolis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 90 per night)
  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 90 per night
  • Covered valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3111 out of 4157 reviews
Rating 8 - Good. 604 out of 4157 reviews
Rating 6 - Okay. 204 out of 4157 reviews
Rating 4 - Poor. 108 out of 4157 reviews
Rating 2 - Terrible. 130 out of 4157 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Yalitza

Stayed 3 nights in Oct 2025

8/10 Good

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms just need to have more water pressure and the room temperature is to cold and heater wasnt working
Stayed 3 nights in Oct 2025

10/10 Excellent

carmina

Liked: Cleanliness
Ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Georgina, El Sobrante

Stayed 2 nights in Oct 2025

10/10 Excellent

Juan m

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing!
Stayed 3 nights in Aug 2025

6/10 Okay

jose, Whittier

Liked: Cleanliness, amenities, property conditions & facilities
Hotel need to care the image Friday night they have event and group of people have box of beer in the valet parking area
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Sep 2025

10/10 Excellent

arturo

Stayed 1 night in Oct 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 3 nights in Oct 2025

10/10 Excellent

Betty

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful , very cleaned I love it definitely I will stay again with all my family all the employees are useful very gentil are very nice and helpful only thing you need to improve is definably is the roof top take Gordy for drinks and food , take looong to bri g the orders other than that we had a great experience thanks to them
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudio

Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always feel welcomed and safe in Riu Guadalajara. Staff is very friendly and provide great service. Always looking forward to coming back.
Stayed 4 nights in Oct 2025

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

ROQUE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Riu Plaza in Guadalajara offers a sleek, modern stay in the heart of the city. The rooms are spacious, clean, and feature great views of the skyline—especially from the upper floors. Guests often praise the breakfast buffet for its variety and quality, and the rooftop pool and bar area provide a nice touch of luxury. Service is generally professional and efficient, though at peak times the front desk and elevators can get a bit crowded. The location is excellent for both business and leisure, with good access to restaurants, shopping, and major city landmarks. Overall, it’s a solid upscale choice for travelers looking for comfort, convenience, and great city views.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Matt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The views are certainly worth booking this hotel. Rooms were clean and the staff does a very good job of organizing and tidying up your room. The wait staff downstairs at the main restaurant were very good. However i noticed that most of the staff upstairs were much slower and i had to ask them several times to get me a drink. This was when they were not busy and during the day time for the record. I was unlucky and had the fortune of getting cold showers every day. I was too busy with my friends during my trip to make any changes so i just delt with it. The downstairs pool is really nice and overall i had a great experience. I noticed other friends staying at other hotels near by did not reciece same expereince ... granted they paid a little less but this hotel is certainly worth staying at. It might be rated 5 stars by Guadalajara standards .. but truly idk if they have any real 5 star hotels in the area. I would do your research. If you want a fun party hotel with amazing views and the 360 rooftop then you must stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in Oct 2025

8/10 Good

Maria, Las Vegas

Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Stayed 4 nights in Oct 2025

6/10 Okay

Jadira

Traveled with family and small children
Liked: Cleanliness, amenities
The keys were constantly getting deactivated and couldn’t get to the room or access any other floor. Big inconvenience
Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2025