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Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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3 outdoor pools, sun loungers
Property video
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Bathroom | Combined shower/tub, jetted tub, free toiletries, hair dryer
Terrace/patio
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$661
$661 nightly
$661 total
Total with taxes and fees
Mar 30 - Mar 31

Explore the area

View in a map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
    ‪4 min walk‬
  • Place, Sandals Golf and Country Club
    ‪3 min drive‬
  • Place, Pigeon Island National Landmark
    ‪3 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪78 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Presidential One Bedroom Ocean View Diamond Club

  • Ocean view
  • 1410 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite

7.6 out of 10
Good
(13 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area | 42-inch flat-screen TV with satellite channels, TV

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1410 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Premium bedding, minibar, in-room safe, desk

Luxury Presidential one Bedroom ocean view

  • Ocean view
  • 1410 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Swim Out Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

  • Garden view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Swim Out

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

4 outdoor pools
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.8 out of 5, Good, 1,007 reviews
$815 nightly
The price is $815
Apr 11 - Apr 12
Total with taxes and fees
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About the neighborhood

Gros Islet

With a stay at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only in Gros Islet (Cap Estate), you'll be within a 5-minute drive of Sandals Golf and Country Club and Rodney Bay Aquatic Centre. .This all-inclusive property is 1.5 mi (2.3 km) from Smugglers Cove and 1.9 mi (3 km) from Saint Joseph the Worker Catholic Church.

What's nearby

  • Smugglers Cove - 4 min walk - 0.3 miles
  • Sandals Golf and Country Club - 3 min drive - 1.0 mile
  • Pigeon Island National Landmark - 3 min drive - 1.3 miles
  • Rodney Bay Aquatic Centre - 3 min drive - 1.6 miles
  • Friday Night Street Party - 4 min drive - 1.3 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 106 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Score Bar - ‬3 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪Bay Gardens Beach Resort & Spa - ‬9 min drive

About this property

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 166 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Gourmet Marche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dorado - This seafood restaurant specializes in seafood. Open daily.
Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkeling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 571 reviews
Rating 8 - Good. 163 out of 571 reviews
Rating 6 - Okay. 85 out of 571 reviews
Rating 4 - Poor. 50 out of 571 reviews
Rating 2 - Terrible. 52 out of 571 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamilah

Stayed 5 nights in Dec 2025

6/10 Okay

RoniSue

Stayed 7 nights in Dec 2025

2/10 Terrible

ROXANA ARIADNA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY FROM THIS HOTEL I don't know how is part of Royalton Group. No beach, no entertainment, not enough staff, poor food and a la carte restaurant never has anything in the menu. And on top of that, in the last day they took $ from our credit card without any explanation and no authorization. If you go to that hotel, take a picture of the contract you have to sign at the check-in when they also take your credit card#. Ask for statement of your room when you check-out and take a picture when they cut your magnetic bracelets. They will charge you for no reason, after you leave. When you call the hotel and ask why they charged you- the reason is changing from one person to another Horrible experience!
Stayed 7 nights in Nov 2025

6/10 Okay

LaToya Nicole

Traveled with family
Disliked: Amenities
The property was very nice. I had issues with the staff and it was impossible to get fresh towels when requested. The system with using the app to make request is pointless when they don't respond. Also calling the front desk and guest services did not produce results. I also had issues with guest services and using the business center. The logistics behind staying here was less than favorable.
Stayed 3 nights in Dec 2025

2/10 Terrible

Osvaldo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would never stay at this resort or recommend it to anyone. Not one staff member was helpful or friendly. You can tell the resort is not maintained very well as there is tons of damage in the rooms, restaurants, and pools. None of the windows in the restaurants seemed to have ever been cleaned. Room cleaning was just re doing the bed. 1/5 stars and that is being generous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 4 nights in Nov 2025

6/10 Okay

Cameron

Liked: Amenities
Disliked: Cleanliness
The beach was beautiful and we enjoyed spending time in the Hideaway pool. We enjoyed the food at each restaurant and the buffet. The resort itself was average, the halls and elevators could use a good cleaning, and the customer service was below par.
Stayed 6 nights in Nov 2025

8/10 Good

Natalie Olivia

Traveled with partner
Liked: Cleanliness
Staff was amazing extremely pleasant and helpful. Special shout out to Kayla our personal concierge..Thank you
Stayed 4 nights in Nov 2025

2/10 Terrible

Raumel

Stayed 3 nights in Nov 2025

8/10 Good

Ami

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at the Royalton. Stayed in Hideaway (adults only side) and did Diamond Club, which was so worth it. Our butlers (Nikita and Kayson) helped with what we needed, they were able to get us dinner reservations. Dinner at Hibachi, Italian and Tex Mex were great. Service was good, there were times where the hotel appeared understaffed, but we were happy with the trip. The hotel is 90 minutes from the airport and it's an experience to get there, lots of windy roads. Some people have gotten motion sickness secondary to this, so just be prepared. St. Lucia is beautiful and more mountainous that I expected. Staff at the Hideaway bar (Stephen, his sister and his crew) were lots of fun.
Stayed 6 nights in Nov 2025

2/10 Terrible

Erica E

Stayed 4 nights in Oct 2025

2/10 Terrible

Katherine L

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The customer service was horrible overall!!! Rizaria, Miracle and Damy were the exception! They were awesome. It took us two days to get clean towels. The drinks were horrible and it was hard to get a reservation for dinner. The actual resort is nice but the customer service drinks and food ruined the overall experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

yamina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Lucia

We stayed at the hideaway which is adults only. The room was amazing the ground was amazing and the food was amazing. The only problem I have is the checkout when trying to depart and get our wristbands cut the line was so long and not enough staff which almost mad us late to the airport I was told we had to wait or they will charge us extra I was confused because everything was already paid for however it end up working out and we left but that was my only issue everything else 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Adjua Montera

Stayed 4 nights in Oct 2025

4/10 Poor

Scott

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tubs not hot, invited two friends that live on the island to see me and eat dinner with me. They were not allowed to eat there even though I would pay. Security guards gave hard time every time they came to pick me up. Would never stay there again
Stayed 4 nights in Oct 2025

6/10 Okay

Korea

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel overall was ok. Me and my husband spent our anniversary here. When we got to our room, the tub was dirty as if somebody had just left. The shower room had hair in it, as well as hair on the toilet. The cushions on the couch were also dirty. The room service was good. We did room service late night and it came in a decent amount of time. The staff were really nice. I was kind of worried from previous reviews saying that they were rude but we did not experience that at all. From housekeeping, dining, and around the resort everyone was friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Desselyn, Brooklyn

Stayed 2 nights in Jul 2025

4/10 Poor

Robin

Traveled with partner
Disliked: Amenities, property conditions & facilities
We stayed at The Hideaway at Royalton St. Lucia for our two-week honeymoon and were very disappointed. We expected a luxury experience but faced repeated service failures and poor management response. Our in-room drinks were often not restocked, and one night all our towels were taken and not replaced. Despite calling reception immediately, it took over two hours for new towels to arrive, so we had to go to dinner without being able to dry off after a shower. We also booked the “Culinary Experience” at an extra cost, advertised as seven courses with cocktail pairings. It turned out to be six courses, and the only drink options were red or white wine. Restaurants were frequently out of key dishes, including the steakhouse running out of steak, and some “all-inclusive” items suddenly had extra charges. Pool bars regularly ran out of basic drinks. When we raised these concerns, we were met with vague apologies and empty promises that issues would be “looked into.” It often felt like staff were simply trying to delay action, hoping we would stop asking or check out before anything was resolved. The list of isses goes on but I have had to cut it short to meet the review character limit. The resort itself is beautiful, but the poor service and lack of accountability ruin the experience. For the price and expectations of a luxury honeymoon, this was a major letdown. We would not recommend this resort until management makes serious improvements.
Stayed 14 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say the concierge woman that checked us in Rizaria (I might have misspelled her name), she was a complete angel. Very honest, kind, knowledgeable, and helpful. Shout out to her! The room was cool, I appreciated the keys being on wrists and the staff cleaning at a reasonable time in the morning. I will say the shower had hair from the last guests :/ The food was mid. Well, the restaurants they did have open. Also you have to make reservations for all the restaurants which is kind of annoying because reservations don’t open till about 12pm. I will say the food truck in the middle of the resort has some good jerk chicken and rice and peas! The bars were nice. There were bars all over the resort.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cory

Stayed 9 nights in Sep 2025

6/10 Okay

Monika Irene

Traveled with partner
Disliked: Staff & service, amenities
Barely any entertainment. Needs a night club and more things to do. Room service was slow. Took two days to receive water to our room
Stayed 4 nights in Sep 2025

8/10 Good

carolyn

Liked: Cleanliness, property conditions & facilities, room comfort

Royalton 2025👍

Room was excellent clean and comfortable. Check in was smooth not very friendly receptionist. Food ok tolerable. Dining room staff caters to white client quicker than black guest. Beach clean but small. Local vendor patroling the beach for customers annoying and aggression with weed smoking and loud music. Pools were great
Stayed 5 nights in Sep 2025

4/10 Poor

Sara

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Cockroach in room, staff at bars did not care about providing good service, was ignored at bars, constantly out of ingredients, simply told “no” to Making drinks because the staff did not want to even though the bartender next to them was making frozen drinks. Booked a photo shoot and the employees flash was not working so he stopped early and all pictures looked blurry and bad quality instead of asking someone else to help or take the pics for him. Alot of money for not a great experience, island and facility beautiful but way better and cheaper to go to Mexico in the future. Elevator at hotel was broken pretty much the entire trip, toilet sprayed water with every flush, bathroom door did not stay closed or lock
Stayed 4 nights in Sep 2025