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Best Western Plus Grand-Sault Hotel & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Grand-Sault Hotel & Suites

Exterior
Lobby
Indoor pool
Daily buffet breakfast (CAD 10 per person)
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk
$139
$117 nightly
$139 total
Total with taxes and fees
Dec 11 - Dec 12

Explore the area

View in a map
187 Ouellette Street, Grand Falls, NB, E3Z 3E8
  • Place, Grand Falls Golf Club
    ‪1 min drive‬
  • Place, Grand Falls Shopping Centre
    ‪3 min drive‬
  • Place, Grand Falls Town Hall
    ‪3 min drive‬
  • Airport, Presque Isle, ME (PQI-Northern Maine Regional)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Jetted Tub

Standard Room, 1 Double Bed, Accessible, Jetted Tub | Down comforters, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Down comforters, in-room safe, individually decorated

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Accessible-1 Double, Non-Smoking, Wheelchair Accessible, Shower Bench, Flat Screen, Microwave and Refrigerator

  • Sleeps 2

1 Queen Bed, Non-Smoking, Mini Suite, French Doors, Sofabed, Microwave and Refrigerator, Hairdryer

  • Sleeps 4

1 Queen Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 Queen Bed, Non-Smoking, Blu Ray Player, Desk, Microwave and Refrigerator, Sofabed

  • Sleeps 4

king Suite with Fireplace

  • Sleeps 2

Executive Two Queen Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Room With 2 Queen Beds, Microwave And Refrigerator, Wi-Fi-Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

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About the neighborhood

Grand Falls

With a stay at Best Western Plus Grand-Sault Hotel & Suites in Grand Falls, you'll be within a 5-minute drive of Grand Falls Golf Club and Grand Falls Library. .This hotel is 1.9 mi (3 km) from Grand Falls Town Hall and 2.3 mi (3.8 km) from Centennial Park.

What's nearby

  • Grand Falls Golf Club - 1 min drive - 1.4 miles
  • Grand Falls Shopping Centre - 3 min drive - 2.5 miles
  • Grand Falls Town Hall - 3 min drive - 2.3 miles
  • Commission Des Chutes and De La Gorge - 3 min drive - 2.8 miles
  • Grand Falls Museum - 4 min drive - 3.0 miles

Getting around

  • Presque Isle, ME (PQI-Northern Maine Regional) - 52 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Grand Falls Big Stop - ‬4 min drive
  • ‪Le Grand Saut - ‬4 min drive

About this property

Best Western Plus Grand-Sault Hotel & Suites

Hotel in Grand Falls with a fitness center and a 24-hour business center
Best Western Plus Grand-Sault Hotel & Suites offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Grand Falls? This hotel has 7535 square feet (700 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Best Western Plus Grand-Sault Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: CAD 10 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand-Sault
Best Western Plus Grand-Sault
Best Western Plus Grand-Sault Grand Falls
Best Western Plus Grand-Sault Hotel
Best Western Plus Grand-Sault Hotel Grand Falls
Best Western Plus Grand Sault Hotel Suites
Best Plus Sault & Suites Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel
Best Western Plus Grand-Sault Hotel & Suites Grand Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel Grand Falls

Best Western Plus Grand-Sault Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 931 reviews
Rating 8 - Good. 274 out of 931 reviews
Rating 6 - Okay. 65 out of 931 reviews
Rating 4 - Poor. 19 out of 931 reviews
Rating 2 - Terrible. 10 out of 931 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The pool and hot tub were gross and no towels, we had to call more than once to have them brought down. The restaurant is the most disgusting meal I have ever had- we travelled for 9 hours and didn't want to go anywhere else once we checked in so we decided to eat there. We sent back portion of the meal and were charged for everything. The meal was like they had go to the grocery store and purchased appetizers in a box and heated them in a toaster oven-fries and mozza sticks were mushy and barely cooked all the way through, their nachos(which the waitress told me was their best seller) literally looked like dog food that my 6 year old would make.I complained to front desk and they told me to speak to the manager the next morning- when I spoke to her the next day she passed the buck onto the assistant manager and said the restaurant was their responsibility. I left my number and no one has called me to discuss the issue. Would never stay here again and highly recommend driving the little bit longer and stay in Edmundston.
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean, close to gas, food
Stayed 1 night in Aug 2025

10/10 Excellent

Belle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Mallory

Liked: Staff & service
Nice staff and easy late check in
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick and they let mee have a late checkout
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful 🙂
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Quinn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing showers, very comfy bed
Stayed 1 night in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and cozy for a nice night in Grand Falls. Easy access to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Isabelle

Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Traveled with family
Disliked: Amenities
Breakfast not included and what we purchased was of poor quality. Hair dryer in the room overheated quickly and shut down. Expensive for what was offered.
Stayed 1 night in Aug 2025

8/10 Good

Marc, Orleans

Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful location and great welcome from staff
Stayed 1 night in Aug 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

TylishaSherice

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were kind. The rooms are nice, and the beds comfy, however the tub was dirty. The hot tub didnt work and was dirty, the pool had many things floating around in it. The restaurant was extremely over priced, 6 small mozzarella stick for 18 dollars.. very disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Judie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The room was clean, the bed was comfortable and the room was spacious. All the staff were friendly and wonderful to deal with. Thr reastaurant has good food. Try the nachos! I would recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Most amazing shower and beds were supper comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Doreen

Stayed 1 night in Jul 2025

6/10 Okay

Adam

Stayed 1 night in Jul 2025

6/10 Okay

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and easy access off the highway. The only area that was not to our liking was the new limited breakfast. We are accustomed to variety and continental breakfast( as advertised), instead of premade breakfast sandwiches.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place !!
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Everything was fine Restaurant was not able to accommodate us, but did offer referrals and coupons for other places
Stayed 1 night in Jul 2025