There was no hot water at all, so I couldn’t take a shower. The kitchenware inside my room was dirty, and it was obvious the room hadn’t been cleaned properly — the previous guest had even left half a garlic on the counter, which was still there when I arrived.
When we went for breakfast, the situation was even worse. All the spoons and plates were dirty, with clear food residue on them, and the tables in the dining area had not been cleaned either.
Overall, the lack of cleanliness and basic hygiene made this stay unacceptable.