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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Superior Deluxe King Room
344 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Deluxe Twin Room
344 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Corner Balcony Deluxe Twin Room
Room with view
344 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
King Terrace Suite
Room with view
861 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Executive King Room
355 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Ocean Terrace Suite
Room with view
1216 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Executive Twin Room
355 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite
872 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Corner Balcony Deluxe King Room
Room with view
344 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel connected to the convention center in Broadbeach

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Smoke-free property
24-hour front desk

Located in Gold Coast (Broadbeach), The Star Grand at The Star Gold Coast is within a 5-minute drive of Pacific Fair Shopping Centre and Surfers Paradise Beach. This 5-star hotel is 2.4 mi (3.9 km) from Cavill Avenue and 2.5 mi (4 km) from Timezone.

Make yourself at home in one of the 596 guestrooms featuring espresso makers and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Dip into one of the 2 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy Italian cuisine at Cucina Vivo, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Gold Coast? This hotel has facilities measuring 17513 square feet (1627 square meters), including a conference center. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

The Star Grand at The Star Gold Coast

Casino Drive, Broadbeach, QLD 4218

Renovations & Closures

This property is closed from July 31 2021 to August 2 2021 (dates subject to change).

The following facilities or services will be unavailable from July 31 2021 to August 2 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Hotel Amenities

Hotel Amenities

The Star Grand at The Star Gold Coast features 2 spa tubs, an outdoor pool, a sauna, and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 6 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 17513 square feet (1627 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and a garden. Onsite self parking is complimentary.

The Star Grand at The Star Gold Coast is a smoke-free property.

  • Express check-in
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 6
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Year Built - 1985
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Swimming pool
  • Conference space size (meters) - 1627
  • Terrace
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 8
  • Concierge services
  • Conference space size (feet) - 17513
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Ballroom
  • Banquet hall
  • Pool umbrellas
  • Total number of rooms - 596
  • Number of floors - 21
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Chinese
  • Korean
  • Indonesian
  • Irish
  • Malay

Parking

Free self parking

Room Amenities

The Star Grand at The Star Gold Coast offers 596 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Premium TV channels
  • Blackout drapes/curtains
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Raised toilet seat
  • Grab bar - near toilet

Where to Eat

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gold Coast Jupiters
  • Gold Coast Jupiters Hotel
  • Jupiters Casino Gold Coast
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Hotel Gold Coast
  • Jupiters Gold Coast
  • Jupiters Hotel
  • Jupiters Hotel & Casino Gold Coast
  • Jupiters Hotel & Casino Gold Coast Broadbeach
  • Jupiters Hotel Gold Coast
  • Broadbeach Conrad
  • Conrad Broadbeach
  • Conrad Hotel Jupiters
  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel And Casino Gold Coast
  • Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast Broadbeach
  • The Star Grand at The Star Gold Coast Hotel
  • The Star Grand at The Star Gold Coast Broadbeach
  • The Star Grand at The Star Gold Coast Hotel Broadbeach

We should mention

Pool access available from 6 AM to 9 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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