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Aparthotel

Sandcastles on the Broadwater

Property class: 3.5

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Photo gallery for Sandcastles on the Broadwater

A resort with a swimming pool surrounded by palm trees and modern buildings with red-tiled roofs.
A balcony with a view of the sea, a potted plant, and two chairs.
A hotel with a modern design, featuring a central courtyard with a brick pathway, surrounded by lush greenery and palm trees.
A dining area with a wooden table and white chairs, a ceiling fan, and a staircase.
A modern living room with a blue sofa set, a round coffee table, a ceiling fan, and a floor lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

View in a map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪36 min drive‬

Room options

View all photos for 3 Bedroom Spa Apartment

A balcony with a table, chairs, and a bowl of food. The view includes a body of water, boats, and a distant shoreline.

3 Bedroom Spa Apartment

  • Water view
  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Spa Apartment

A balcony with a view of the sea, a potted plant, and two chairs.

2 Bedroom Spa Apartment

  • Water view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

A dining area with a wooden table and chairs, a vase with flowers, and a television on a side table.

2 Bedroom Apartment

  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment

A balcony with a glass table, two chairs, a bottle of champagne, and a view of a swimming pool and palm trees.

1 Bedroom Apartment

  • 1054 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2-bedroom 3-level Spacious luxury Villa

A dining area with a wooden table and white chairs, a ceiling fan, and a staircase.

2-bedroom 3-level Spacious luxury Villa

  • Garden view
  • 1475 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

A hotel room with a bed, a ceiling fan, a framed picture on the wall, and a balcony with a table and chairs.

2 Bedroom Apartment

  • Water view
  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

Desk, iron/ironing board, WiFi (free), individually decorated

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

Coffee/tea maker, full-size fridge, microwave, oven

Two Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

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4.4 out of 5, Excellent, 937 reviews
$144 nightly
The price is $158
Sep 2 - Sep 3
Total with taxes and fees
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About the neighborhood

Gold Coast

With a stay at Sandcastles on the Broadwater in Gold Coast (Labrador), you'll be within a 15-minute drive of Warner Bros. Movie World and Surfers Paradise Beach. .This family-friendly aparthotel is 5 mi (8.1 km) from Cavill Avenue and 7 mi (11.2 km) from Gold Coast Convention and Exhibition Centre.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Harley Park - 5 min walk - 0.3 miles
  • Ian Dipple Lagoon - 9 min walk - 0.5 miles
  • Cooke Murphy Oval - 17 min walk - 0.9 miles
  • Harbour Town - 3 min drive - 1.2 miles
  • Chirn Park - 4 min drive - 1.2 miles

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 16 min drive
  • Coolangatta Airport (OOL) - 46 min drive

Restaurants

  • ‪Charis Seafood - ‬8 min walk
  • ‪Daiki - ‬15 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Cavill’s Steakhouse - ‬3 min drive
  • ‪The Grand Hotel - ‬8 min walk

About this property

Sandcastles on the Broadwater

Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 45-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 45-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 19 2026 to December 18 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

We should mention

This property does not have elevators

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 231 out of 543 reviews
Rating 8 - Good. 220 out of 543 reviews
Rating 6 - Okay. 64 out of 543 reviews
Rating 4 - Poor. 21 out of 543 reviews
Rating 2 - Terrible. 7 out of 543 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Derek

Liked: Communication
Location and environment at great setting and nice pool
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Teeyana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and lovely staff.
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Lorilee

Liked: Check-in, communication
Disliked: Cleanliness
Great location. Easy for bus use. Just hard with small children as we are on the top floor and having baby items. Just recommend fixing few items like dishwasher cap and replace single beds. Staff lovely and easy to speak with. Overall good stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Edianderson

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 15 nights in Mar 2026
Verified review

10/10 Excellent

Hernawati

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location by the beach
Stayed 6 nights in Jul 2025
Verified review

4/10 Poor

Paula

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
The unit we stayed in was a good size but very dirty. There is a main road in front which meant constant noise all night. The staff at reception were however very helpful and friendly people but they are the only thing I can praise about this apartment.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, excellent facilities, perfect for families
Verified review

8/10 Good

Helen

Liked: Cleanliness, amenities, communication
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Jan

Liked: Communication
Parking was good, the office staff were friendly, the apartment was a little run down and needs maintenance and a good clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lanna

Liked: Cleanliness, check-in, communication, listing accuracy
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in. 5min drive from Harbour Town 10-15 min drive to Australia Fair Mall No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂 Will definitely book again 💯
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, check-in, communication, listing accuracy
Parking is secure, the staff at check-in are friendly and helpful. The pool is beautiful and it is a great location to explore the Gold Coast. The balconies on the rooms are great to sit and enjoy the beautiful views and breeze. My teenage daughter loved the spa. The only small negative, and this was not a surprise as it is in the listing, is that there are no lifts. The views make up for this. This is our second stay and we wouldnt hesitate to stay again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it will be going back next year
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

RENEE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Lynne

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.