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Aparthotel

Princess Palm on the Beach

4.0 star property

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Photo gallery for Princess Palm on the Beach

Outdoor pool, sun loungers
Balcony view
Beach/ocean view
Individually furnished, iron/ironing board, free WiFi, bed sheets
2 Bedroom Premier Plus | Living area | Flat-screen TV, DVD player, table tennis

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

View in a map
969 Gold Coast Highway, Palm Beach, QLD, 4221
  • Place, Palm Beach Pirate Treasure Island Playground
    ‪5 min walk‬
  • Place, Currumbin Wildlife Sanctuary
    ‪3 min drive‬
  • Place, Currumbin Beach
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪9 min drive‬

Room options

View all photos for 2 Bedroom Standard

Flat-screen TV, DVD player, table tennis

2 Bedroom Standard

  • Ocean view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Premier

Balcony view

2 Bedroom Premier

  • Ocean view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Superior

Beach/ocean view

2 Bedroom Superior

  • Ocean view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Premier Plus

2 Bedroom Premier Plus | Individually furnished, iron/ironing board, free WiFi, bed sheets

2 Bedroom Premier Plus

  • Ocean view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

2 Bedroom Superior

  • Sleeps 4
  • Free WiFi

2 Bedroom Premier Plus

  • Sleeps 4
  • Free WiFi

2 Bedroom Premier

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Gold Coast

With a stay at Princess Palm on the Beach in Gold Coast (Palm Beach), you'll be a 4-minute walk from Palm Beach Pirate Treasure Island Playground and a 2-minute drive from Currumbin Wildlife Sanctuary. .This beach aparthotel is 1.2 mi (1.9 km) from The Pines Elanora and 1.2 mi (1.9 km) from Currumbin Beach.
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What's nearby

  • Palm Beach - 1 min walk - 0.1 miles
  • Palm Beach Pirate Treasure Island Playground - 5 min walk - 0.3 miles
  • The Pines Elanora - 17 min walk - 0.9 miles
  • Currumbin Wildlife Sanctuary - 3 min drive - 1.5 miles
  • Currumbin Beach - 3 min drive - 1.7 miles

Getting around

  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 9 min drive

Restaurants

  • ‪Dune Cafe - ‬4 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pizza Hut - ‬2 min drive
  • ‪The Collective Palm Beach - ‬9 min walk
  • ‪Sushi Train - ‬20 min walk

About this property

Princess Palm on the Beach

Princess Palm on the Beach offers 30 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Featured amenities include dry cleaning/laundry services, luggage storage, and a vending machine. Free self parking is available onsite.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels
  • Games

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the airport
  • Near the sea

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor tennis court
  • Table tennis
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Princess Palm Beach Apartment
Princess Palm Beach
Princess Palm On The Palm
Princess Palm on the Beach Aparthotel
Princess Palm on the Beach Palm Beach
Princess Palm on the Beach Aparthotel Palm Beach

Princess Palm on the Beach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 227 reviews
Rating 8 - Good. 93 out of 227 reviews
Rating 6 - Okay. 18 out of 227 reviews
Rating 4 - Poor. 4 out of 227 reviews
Rating 2 - Terrible. 3 out of 227 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Fantastic views and modern spacious apartment which had everything we needed. Would definitely stay here again!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities, communication
Excellent location with beautiful view. Unit was very clean and spacious with everything in working order.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean had a beautiful view was on a high floor close to the elevator on the beach walkable to restaurants, barbecue area, beautiful swimming pool and spa. The staff are wonderful. The parking was under the building, gated and safe. I highly recommend staying at the Princess Palms Excellent.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities, communication
We recently stayed at Princess Palm and had a great experience both with the accommodation itself and the customer service. Highly recommend.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Samaneh

Liked: Cleanliness, property conditions & facilities, communication
It was a great place for spending holidays , lovely and beautiful
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Luc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CG airport, some nice dining options close by, great for the family.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach, excellent beach view
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities, communication
Great location, lovely views, apartment is a little tired but a great stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great views, quiet and comfortable!
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view of the ocean and everything we needed
Stayed 3 nights in May 2023
Verified

8/10 Good

Phillip

Disliked: Amenities
Great location, bed comfortable kitchen and bathroom weren't that clean with plastic bag fron previous guest on left on floor, no face washers needed to ask twice over two days.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely Ocean views, Great Car parking and close to Lifts. Nice pool / spa and Sauna. Staff very friendly.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Noeleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful Ocean views and Magnificent Sunrise and Full Moon over the Ocean.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Graham

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location. Putt Putt, Table tennis, snooker table, and warm spar in pool.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

talei

Liked: Cleanliness, amenities, property conditions & facilities
Check in was tricky, access to the beach could not be easier
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the ocean view and apartment just on the beach. Currimbin wildlife sanctuary about 2 bus stops away. Loved the warm spa Was looking for rest and relaxation and wasn't disappointed. Staff were lovely and friendly.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Leon

Liked: Amenities, property conditions & facilities, communication
very spacious 2 bedroom apartment with all the facilities.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Doris

Liked: Cleanliness, room comfort, communication
It was exzellent. Perfect foresight for all possibly needed materials. Nice light rooms, marvelous balcony with sight on the beach and the wages. Short distance to the “Dune Cafe “.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, room comfort, communication

Great for a family getaway.

The hotel itself is undergoing renovations but our room was fantastic. The location of the hotel and access to the beach was the most enjoyable aspect for my two primary aged children. The beach was very safe for kids and calmer waters are also easily accessible. Hotel car park can be a bit tight in a big car but manageable. A lot of food options, cafes, posh bakery and supermarket all within an easy walk. We would definitely stay here again.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Teresa

Disliked: Communication
Amazing location right on the beach, cafes, restaurants, supermarket all walking distance. Would of liked to be advised at time of booking that there are renovations instead of a couple of weeks before arrival.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Belinda

Liked: Communication
Best view ever! Lots of space in unit, well layer out and had everything we needed. Renovations happening on lower floors so game room was out and there were some bare walls and open ceilings but it didn’t bother us. Wish we’d been able to stay longer.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Ross

Liked: Cleanliness, room comfort, communication

Great location

Location was perfect. Everything we wanted within walking distance. Pool was small by okay. Only negative was the single beds had no blankets on them. We had to use the ones in the cupboard. When I got the first one down I was bitten by something. So I used beach towels as blankets instead. Reception staff was very friendly and helpful.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Colin

Disliked: Cleanliness, room comfort, communication

Not 4 Stars At All.

What a let down apartment 1D is of a 2 star rating. Grubby, old, broken and dangerous are just some of the words to describe this unit we stayed in.
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Christina

Unfortunatley, the room was a huge let down to this property. The standard was way below par. The entrance and the grounds are not a true reflection of the room at all!! We had to get the sink plugs unstuck. The room was tidy but definitely not clean. Fraying old outdated carpet. Damaged walls.A disturbing smell that i could not get rid of even with products and worst of all No aircon in room 12c. Screendoors and sliding doors don't move properly on the tracks. Toilets dont flush well. Water leaks from shower cavity to floor in main room. Only supply 1 towel per person, and an extremely sparse starter pack- tiny dishwashing liquid, clothes powder, 1 dishcloth, 1 teatowel, teeny tiny bodywash and shampoo, 1 face cloth per bathroom and 2 rolls of toilet paper. Considering we stayed for a whole week, that was poor! When I spoke to reception about the issues, she fobbed us off, told us we had booked a low grade room which didn't line up. I paid for 2 family units. Plus a friend also booked a room. Their room and my daughters room were far superior to my room for the exact same price! Great property overall. The groundsmen really do a great job of keeping everything clean and well maintained.The games room, gym and pool areas were well used. Although some of the local residents of the building were kind of nasty to the kids. Happily voicing their annoyance at holiday goers staying there and using the shared facilities. Other 2 rooms had issues too.
Stayed 7 nights in Oct 2025
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, room comfort, communication

Unacceptable condition for the price.

The condition of the property was horrible, and unacceptable to be honest. Yes it wasn’t the most expensive accommodation on the Gold Coast but it certainly wasn’t cheap by any stretch of the imagination, the place smelled really bad, the fridge was dirty and sticky, towels had yellow stains, glasses had lipstick on them, the seats were dirty, carpet filthy, dirt and old sweets were under the beds, and worst but not least… the bed was filthy, when we lifted the sheets up there was black marks, urine marks — it was horrible. One of the sliding doors also kept falling off runners, and the main balcony doors had a gap and never shut, the whistling from the wind was crazy. We actually complained on night and wanted to leave, we got a phone call the next day but no offer of that. They said they’d send housekeeping up, I don’t think they did. We want to complain but I can’t seem to find a way to speak to Hotels.com about this. Social media may be our only way. But in summary, this stay was not acceptable when paying good money and is really recommend avoiding, and I’d love to speak to somebody!
Stayed 3 nights in Oct 2024

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