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Aparthotel

Palazzo Colonnades

4.0 star property

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Photo gallery for Palazzo Colonnades

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Individually decorated, individually furnished, iron/ironing board
One Bedroom Superior Apartment | Living area | LCD TV, table tennis, books
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
$237
$215 nightly
$237 total
Total with taxes and fees
Feb 9 - Feb 10

Explore the area

View in a map
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪3 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for One Bedroom Standard Apartment

One Bedroom Standard Apartment | Individually decorated, individually furnished, iron/ironing board

One Bedroom Standard Apartment

  • Mountain view
  • 581 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Standard Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Standard Apartment

  • Partial ocean view
  • 743 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

One Bedroom Superior Apartment

  • 581 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Superior Apartment

  • Partial ocean view
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom Deluxe Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Deluxe Apartment

  • Partial ocean view
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Two-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Superior Two-Bedroom Apartment

  • Sleeps 4

View all photos for Superior One-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Superior One-Bedroom Apartment

  • Sleeps 2

View all photos for Two-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4

View all photos for One-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

One-Bedroom Apartment

  • Sleeps 2

Deluxe Two-Bedroom Apartment

  • Sleeps 4

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About the neighborhood

Gold Coast

Located in Gold Coast (Surfers Paradise), Palazzo Colonnades is a 4-minute walk from SkyPoint Observation Deck and 9 minutes by foot from Surfers Paradise Beach. .This family-friendly aparthotel is 0.6 mi (1 km) from Cavill Avenue and 1.6 mi (2.5 km) from The Star Gold Coast.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • SkyPoint Observation Deck - 3 min walk - 0.2 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles
  • Cavill Avenue - 10 min walk - 0.6 miles
  • Slingshot - 10 min walk - 0.6 miles
  • Chevron Renaissance - 12 min walk - 0.7 miles

Getting around

  • Florida Gardens station - 11 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 35 min drive

Restaurants

  • ‪Social House - ‬4 min walk
  • ‪Waves Buffet Restaurant - ‬4 min walk
  • ‪BMD Northcliffe Surf Club - ‬4 min walk
  • ‪Tokyo Sushi - ‬9 min walk
  • ‪Fuji Sushi - ‬7 min walk

About this property

Palazzo Colonnades

Family-friendly aparthotel with free parking, 4-minute walk to SkyPoint Observation Deck
Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 66 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Family friendly

  • Pool gate

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Books
  • Games
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 66 units
  • Built in 2000
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 12:30 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Palazzo Colonnades
Palazzo Colonnades Apartment
Palazzo Colonnades Apartment Surfers Paradise
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Hotel Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Aparthotel
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Aparthotel Surfers Paradise

Palazzo Colonnades Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 434 out of 1023 reviews
Rating 8 - Good. 387 out of 1023 reviews
Rating 6 - Okay. 129 out of 1023 reviews
Rating 4 - Poor. 48 out of 1023 reviews
Rating 2 - Terrible. 25 out of 1023 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location and friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Anna

Stayed 3 nights in Sep 2025

8/10 Good

Faisel

Liked: Cleanliness, room comfort
Lovely balcony view. Lovely bedroom and tidy kitchen. Clean apartment.
Stayed 3 nights in Oct 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Bed on wheels on polished wooden floor - went to sit on bed and it slid out from under me and I hurt my back landing on floor; lounge absolutely putrid; open can of drink left in fridge and no "welcome pack" left as described in welcome letter; bathroom tap broken ... reported to Reception on check out but they didn't seem to care.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there for a week and it was great. It was myself and my two teenage daughters. Spacious, great amenities, easy walk to cavill avenue 10 mins, 5 mins to beach. Great pool and wifi always worked. Will stay again!!
Stayed 6 nights in Sep 2025

6/10 Okay

andrina

Traveled with group
Liked: Cleanliness
Once the property is fully updated it will be awesome!
Stayed 3 nights in Sep 2025

6/10 Okay

Lynda

Okay

A bit old and worn looking the standard was a bit below what I would usually like. Bathroom was old and moldy looking. There was a hole cut out of the wall where the pillow was and a cockroach crawled into my daughter’s hair. The location was okay with a tram stop out front so that was good but I probably wouldn’t stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abeny Ann

Liked: Cleanliness, amenities, property conditions & facilities
The stay and the location was amazing. The only downside would be the excessive chlorine in the spa.
Stayed 3 nights in Aug 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with great amenities and kitchen ware. Good size easily accessible car park. Very central location convenient to restaurants, beach and tram stop. Lady at reception was very friendly and helpful, and checking in and out was a breeze.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustyn

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and close to all the GC highlights. Great central location.
Stayed 1 night in Aug 2025

10/10 Excellent

kerry

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Vince

Traveled with family
Disliked: Cleanliness, amenities
Great location next to a tram stop. Room does need more attention prior to guests arriving as it could have been cleaner, should also have an additional blanket in the robe it got quiet cold at night
Stayed 3 nights in Jul 2025

6/10 Okay

Megan

Business traveler
Disliked: Cleanliness, amenities
Room was a little old and carpets was a little dirty. What bothered me the most was the dishwasher. There were dirty dishes left inside and it smelt. Amenities were also limited for the duration I stayed, so for others to take note, bring your own or be prepared to get dish soap, shampoo/conditioner, shower gel, laundry liquid from the shops. Also, the main door doesn’t have a lock from the inside. You unlock from the outside and that’s it. Other than these things, overall great stay. Reception was nice and friendly, and tram stop is just outside. Not too far to walk to the shops/ Cavill avenue.
Stayed 7 nights in Jun 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, property conditions & facilities
All good
Stayed 10 nights in May 2025

8/10 Good

Juergen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to beach, entertainment, public transport and shopping. The property is well presented clean and has secured parking.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Spacious room, great views of river and sunset. Furniture was old and tatty.
Stayed 7 nights in Apr 2025

8/10 Good

Peniatu

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed a 5 night stay here. Great location, comfortable and convenient with the Tram stop straight out the front. Beach, Restaurants & Shops are walkable or can take a quick Tram ride. We travelled light, so was great to have a washing machine & dryer in apartment. The TV in Superior Appt was a decent size with some Foxtel channels. A very lovely, well maintained Pool, Spa & BBQ area. Easy after hours check in. Staff at Reception were friendly and efficient. This was our 3rd time staying at Palazzo and would happily stay again. Love it!
Stayed 5 nights in Feb 2025

8/10 Good

Bethan, Sileby

Traveled with partner
Liked: Cleanliness
Great property for the money. It’s a little dated but the room was clean enough and the staff were super friendly and accommodating.
Stayed 5 nights in Feb 2025

8/10 Good

Dhanesh

Liked: Cleanliness, amenities
Stayed 3 nights. Very good reception and customer service by the team. The apartment I was in felt weathered. But definitely decent. Thanks to the front desk team for making the stay a good one.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nakayla

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Taryn

Traveled with family
The property is very dated and needs a good refresh. It's in a very convenient location and the reception staff were very friendly, helpful and accommodating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
The hotel staff were very friendly and helpful. At times especially in the pool it was difficult to relax due to the other guests not looking after their children. As a teacher this is difficult to turn the work buttons off. Even when the rules were explicitly pointed out and the area had signage displayed it took the swift staffs objections to parents to ensure they were watching their children closely. The hotel was close to easy transport to access shopping and airport shuttles. The hotel was very close to the shopping precinct and beach.
Stayed 8 nights in Dec 2024