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Neptune Resort

3.5 star property

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Photo gallery for Neptune Resort

2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
2 Bedroom Ocean View Sub-Penthouse | View from room
Cafe
Superior Apartment | Individually decorated, individually furnished, iron/ironing board
2 Bedroom Ocean View Sub-Penthouse | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
32 Surf Parade, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(43 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 1206 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1884 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

1 Bedroom Superior Partial/ Ocean View Apartment | Balcony view

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Ocean View Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Penthouse

  • Sleeps 5
  • Free WiFi

View all photos for Superior One Bedroom Apartment- low floor

Individually decorated, individually furnished, iron/ironing board

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Sub-Penthouse

  • Ocean view
  • 1711 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Apartment

Superior Apartment | Individually decorated, individually furnished, iron/ironing board

Superior Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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  • Pool
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  • Kitchen
  • Washer
4.6 out of 5, Wonderful, 1,588 reviews
$256 nightly
The price is $256
Jun 18 - Jun 19
Total with taxes and fees
Ocean Pacific Broadbeach

About the neighborhood

Gold Coast

Located in Gold Coast (Broadbeach), Neptune Resort is within a 15-minute walk of The Star Gold Coast and Gold Coast Convention and Exhibition Centre. .This hotel is 0.6 mi (1 km) from Broadbeach Beach and 12 mi (19.3 km) from Kirra Beach.

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • The Oasis - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • The Star Gold Coast - 9 min walk - 0.5 miles
  • Broadbeach Beach - 12 min walk - 0.7 miles

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • ‪No Name Lane - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Guzman Y Gomez - ‬6 min walk
  • ‪Sumo Japanese - ‬5 min walk
  • ‪Passiontree Velvet - ‬7 min walk

About this property

Neptune Resort

Neptune Resort offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

This Gold Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Stop by the hotel's restaurant, Tom's Cafe, for lunch, or grab snacks at the coffee shop/cafe.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Tom's Cafe - This café serves breakfast, lunch, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Tom's Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Steam room

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments
The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Saturday (8:30 AM – 2:00 PM), and Sunday to Sunday (9:00 AM – noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Neptune Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 701 reviews
Rating 8 - Good. 236 out of 701 reviews
Rating 6 - Okay. 70 out of 701 reviews
Rating 4 - Poor. 20 out of 701 reviews
Rating 2 - Terrible. 6 out of 701 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great facilities
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Carol

Helpful friendly staff very clean and spacious, bed comfy fabulous location.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Keegan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, friendly staff, will stay again
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities
Apartment is clean and spacious, staff are very helpful
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Debra Marie

Liked: Cleanliness
Great location. Pool was lovely. Unfortunately our bed was quite hard you could feel the springs. Staff very friendly and welcoming.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless very good security
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, location, friendly staff.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and roomy and renovated so it was very nice with great facilities …… the resort was excellent in terms of its facilities but the location was superb….. close to casino, restaurants and cafes and Pacific Fair Shopping centre!!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, near the beach and shoppingsenter.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Was awesome
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and overall a great place to stay.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, handy to everything we required.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Louise Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartment & lovely pool area.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable unit. Helpful friendly staff. Great location, close to beach, shops and trams.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jaimee

Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff everytime we saw them. The room was great, clean with everything you need. Couldn’t ask for a better location, within walking distance to just about everything you need. Will definitely stay here again!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff were friendly. We had everything we needed
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Wade

Liked: Cleanliness
Clean room
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped kitchen, resort in a good location for Tram and Pacific Fair. Good customer service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable room with good facilities.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff were very polite and helpful. Great value and service!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Great room, good view and nice staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and happy to help.
Stayed 4 nights in Oct 2025