JW Marriott Gold Coast Resort & Spa

Property class: 5 and above

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Photo gallery for JW Marriott Gold Coast Resort & Spa

A resort with multiple swimming pools, lounge areas, and a dock with boats.
A modern hotel room with a large bed, a desk, and a balcony with a city view.
A modern living room with a grey sofa, a round coffee table, and a view of the city through large windows.
An aerial view of a beach resort with sun loungers, umbrellas, and a small waterfall.
A spacious lobby with a curved staircase, a sectional sofa, and multiple potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
The current price is $252
$229 nightly
$252 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Chevron Renaissance
    ‪12 min walk‬
  • Place, Cavill Avenue
    ‪15 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Balcony, Mountain View (Balcony)

9.2 out of 10
Wonderful
(30 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Corner)

  • Ocean view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Corner (Ocean View)

  • Ocean view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Mountain View (Balcony)

9.0 out of 10
Wonderful
(30 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Ocean View (Balcony)

9.2 out of 10
Wonderful
(25 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Balcony)

  • Ocean view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 1432 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Gold Coast

A stay at JW Marriott Gold Coast Resort & Spa places you in the heart of Gold Coast, within a 15-minute walk of Surfers Paradise Beach and Cavill Avenue. .This beach hotel is 11 mi (17.7 km) from Warner Bros. Movie World and 3 mi (4.8 km) from Gold Coast Convention and Exhibition Centre.

What's nearby

  • Budds Beach - 2 min walk - 0.1 miles
  • Macintosh Island Park - 3 min walk - 0.2 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles
  • Chevron Renaissance - 12 min walk - 0.7 miles
  • Cavill Avenue - 15 min walk - 0.8 miles

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Sandbar - ‬13 min walk
  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant - ‬7 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 223 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
Enjoy international cuisine at Citrique, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gold Coast? This hotel has 1445 square feet (134 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Chapter & Verse - Overlooking the pool and garden, this family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Pavillion - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Whisky Bar - This bar specializes in Japanese cuisine. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 33 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,445 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 33 for children
  • Covered self parking fee: AUD 30 per day (in/out privileges)
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast buffet was very good, so many varieties
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, would stay again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here. The staff were consistently friendly and kind the entire 7 days I was there. Very clean and the food was excellent. The pool area is lovely and the hotel is close to the tram and to the beach - could quickly walk over.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the JW Marriott. From the moment we checked in until the day we checked out, every member of the team provided exceptional service and made us feel very welcome. The teppanyaki restaurant was a real highlight of our stay. Chef Jojo made the evening so much fun and created a truly memorable experience for our family. The pools were beautiful, the breakfast was outstanding, and the overall atmosphere of the resort was fantastic. We wouldn’t hesitate to stay here again and highly recommend it to anyone visiting the Gold Coast.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place, loved everything about it. The room was beautiful, the food delicious, the pools fun.
Also had a bit of ocean views
Mountains views
Nice cocktails
Lagoon was fun to snorkel into
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, fantastic facilities!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved it so I loved it.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it definitely be staying again !
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Amazing stay, great service and staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is great rooms clean and comfy.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are so tiny, so space and no privacy with the see through bathroom door. They have tried to renovate the hotel but a terrible job. I would not say there again. The only nice thing was the lagoon. The waterslide was hazardous, saw many kids holding their heads because they hurt themselves coming down. Thumbs down.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You treated my daughter well on her birthday. Thanks so much
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and great service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, just wish it was closer to the beach.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place always stuffs up a booking and admin.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Room was immaculate and hotel staff were incredible.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, beautiful hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel . The pool area is lovely ! Food is great and service is fabulous !
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, staff & location.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay Great staff Great pool Great food
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant stay at the hotel

it was a very pleasure stay with beautiful swimming pool and classes.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely fantastic loved every minute of it
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and a great selection of restaurants within the hotel.
Stayed 3 nights in Mar 2024