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CHA Private Apts Diamond Beach

4.0 star property

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Photo gallery for CHA Private Apts Diamond Beach

Apartment, 1 Bedroom | Individually decorated, individually furnished, laptop workspace
Outdoor spa tub
Apartment, 1 Bedroom | Living area | Flat-screen TV
Property grounds
Deluxe Villa, 2 Bedrooms, Pool View, Poolside | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

View in a map
10-16 Alexandra Avenue, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪12 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Deluxe Villa, 2 Bedrooms, Pool View, Poolside

Deluxe Villa, 2 Bedrooms, Pool View, Poolside | Individually decorated, individually furnished, laptop workspace

Deluxe Villa, 2 Bedrooms, Pool View, Poolside

  • 1292 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Penthouse, 4 Bedrooms

Penthouse, 4 Bedrooms | Individually decorated, individually furnished, laptop workspace

Penthouse, 4 Bedrooms

  • Garden view
  • 1938 sq ft
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 4 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

In-room dining

Standard Apartment, 2 Bedrooms

  • Garden view
  • 85 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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Turtle Beach Resort
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  • Pool
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  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, 1,001 reviews
$245 nightly
The price is $270
Jun 27 - Jun 28
Total with taxes and fees
Turtle Beach Resort

About the neighborhood

Gold Coast

With a stay at CHA Private Apts Diamond Beach in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Gold Coast Convention and Exhibition Centre and The Star Gold Coast. .This family-friendly apartment is 2.6 mi (4.2 km) from Cavill Avenue and 2.4 mi (3.8 km) from Surfers Paradise Beach.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Pacific Fair Shopping Centre - 5 min walk - 0.3 miles
  • The Oasis - 9 min walk - 0.5 miles
  • Dracula's Cabaret - 9 min walk - 0.5 miles
  • Gold Coast Convention and Exhibition Centre - 12 min walk - 0.7 miles
  • The Star Gold Coast - 12 min walk - 0.7 miles

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 22 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪No Name Lane - ‬12 min walk
  • ‪Outback Steakhouse - ‬11 min walk
  • ‪BiN 232 - ‬11 min walk
  • ‪T2 - ‬11 min walk
  • ‪Sumo Japanese - ‬11 min walk

About this property

CHA Private Apts Diamond Beach

CHA Private Apts Diamond Beach offers 3 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 3 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Take in the views from a terrace and a garden and make use of amenities such as an arcade/game room. This apartment also features tour/ticket assistance, a picnic area, and barbecue grills.
Free self parking is available onsite.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 hot tubs
  • 2 outdoor pools
  • Heated pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a train station
  • Near the airport
  • Near the ocean

Things to do

  • Arcade/game room
  • Children's pool
  • Heated pool
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are available for AUD 35.0

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Broadbeach Diamond Beach Private Apartments Apartment
Broadbeach Diamond Beach Private Apartments Mermaid Beach
CHA Private Apts Diamond Beach Apartment
DB Broadbeach Private Apartments Coastal Holiday Apts Apartment
CHA Private Apts Diamond Beach Mermaid Beach
DB Broadbeach Private Apartments Coastal Holiday Apts
CHA Private Apts Diamond Beach Apartment Mermaid Beach
DB Broadbeach Private Apartments with Coastal Holiday Apts
Broadbeach Diamond Beach Private Apartments

CHA Private Apts Diamond Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 43 reviews
Rating 8 - Good. 17 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great for families, great swimming and spa facilities.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay would recommend
Stayed 9 nights in Jul 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, communication
Great facility Paul was amazing kid friendly, room was good for a big group, couple of minute drive to Pacific fair or an easy walk easy walk up to Broadbeach. Great location easy walk to the beach.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good place to stay and friendly staff
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect family with kids stay. The pools, playground and bbq facilities are great! We had a 2bedroom apt, very spacious, air-conditioned, kitchen has eveything you need. Only downside was the water mess left behind after having a lovely hot shower. Overall had a great time and would love to return
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities, communication
Secure property..clean area.. have no complaints.. would stay there in the future
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Darnell Morley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money, easy for kids, good location
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Frank Bishop

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great for the kids with the pool right outside the door and we enjoyed the regular visits from the crow. Very quiet and close to Pacific Fair.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Amor

Liked: Cleanliness, property conditions & facilities, communication
Nice location and friendly customer service. Proximity to the beach and Pacific Fair is a great feature of this place. The play area and pool are also great for families. The extra bed was great for families. Perhaps cleaning the balcony a little bit would make it more pleasant to sit there and enjoy the ambience. Pest control should be done to get rid of the bugs. Saw and killed two cockroaches, one on the kitchen bench and another on the floor.
Stayed 5 nights in Sep 2022
Verified

6/10 Okay

Naresh

Liked: Cleanliness, property conditions & facilities, communication
Likes: - Proximity to the beach. - Good size rooms Dislikes: - Thought there would be a lift as it said its a penthouse apartment. No lift and the apartment was on the third floor. Had to make my old parents climb the stairs - Aircon is only in the living room corner and it cools just that corner. - Showers got zero to no pressure. Taps have excessive pressure. - Was given one set of soap bars per bathroom for 4 nights stay. No milk was given until asked for. - House keeping is done only if you stay for 8 days.
Verified

8/10 Good

Michael

Liked: Room comfort, communication
resort we had stayed 20 odd years back so new it was an older site . Apartment was great for a family with the 4 bedrooms but as I said old resort so some aspects of apartment are a little tired. Had a few issues with stuff broken of failing but were sorted promptly. Fell short on couple things . Towel rail had been broke off wall in main ensuite so had just been put in cupboard under sink and not been fixed . furniture on balcony a bit past use by date with 1 chair a bit of a danger with broken back . Resort its self was great when quiet for kids and families but did get noisy around the pool as the alcahol flowed so was thankful apartment was far enough away .
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Losa

Liked: Cleanliness, room comfort, communication
Tout eyait super !!Pile en face de Pacific Fair/pres de la plage/tram etc.. Les ados etaient ravis !!
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Did not receive email stating where to pick keys up went to office who knew nothing but with call to last minute was able to sort it out quickly a d a nice young lady delivered key's to us and an enjoyable time was spent there
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, communication
Apartment itself was a bit dated, carpet was worn and kitchen basic but for a family it was perfect. Pool area was fantastic - heated kids pool, 2 spas and playground. Communication and assistance from managers was second to none.
Stayed 8 nights in May 2022
Verified

8/10 Good

Ashley

Liked: Amenities, property conditions & facilities, communication
Our apartment 54 was a 2 bedroom apartment, good size & pretty good value for the $$ spent. The kitchen could have been a little better equipped but apart from that would definitely stay again. The pools were lovely as well as the outdoor BBQ area.
Stayed 6 nights in May 2022
Verified

8/10 Good

Tamryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay. Mel & Vlad were great and helped out with anything we needed. The location of the property was so close to the pool and made for a very relaxing holiday.
Stayed 14 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property. The kids loved the pool and how close the beach was.
Stayed 4 nights in May 2021
Verified

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location facilities for families. communication and service was perfect.
Stayed 13 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to the beach and all shops and restaurants. The pool and barbeque area is fantastic and the host is very friendly and helpful.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities in the apartment as well as a great pool area for the kids (and adults)
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
The lagoon & swimming areas were definitely a highlight especially for the kids. The resort room it's self is quite dated & very basic, could do with an update. 1 towel per person wasn't quite enough if swimming too.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, property conditions & facilities
This was a great place to stay with kids! Comfortable apartment in a great complex - the heated pool and spas made for very happy kids even in winter! Great position so close to the beach, good coffee and food options, the light rail and pacific fair. Perfect spot to base our long weekend.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was in an ideal location. Minutes from the beach, access to pool and bbq area. The property was a top floor apartment, stair access only for our apartment - great leg workout each day! Excellent communication from the hosts, replying to emails, messages and calls promptly. We also had an offer for extended checkout, which was perfect. The hosts happily arranged a cot for my little one. The apartment was clean and tidy, perfect stay for the week. Highly recommended!
Stayed 7 nights in May 2019
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time. Great place to stay with the family
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Elise

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A super nice spacious apartment, amazing location overlooking the complexes lagoon pools & only 100mtr walk to a lovely quiet beach. Unfortunate that with the pool being open until 10pm it was extremely noisy right outside our appartment during our stay, lots of yelling, swearing & screaming, could barely hear the tv over the noise. Appartment wasn't particularly clean, went to use the drieri & it was dripping with dirt & the filter appeared to have never been cleaned.
Stayed 2 nights in Dec 2018