Crowne Plaza Surfers Paradise by IHG

Property class: 4.5

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

A buffet with a variety of desserts and snacks, a glass railing overlooking a cityscape with buildings and the ocean.
A restaurant with tables set for dining, large windows offering a city view, and a stone-patterned floor.
A pool area with lounge chairs and a covered seating area, surrounded by palm trees and a tall building in the background.
A beach with waves and a clear sky.
A dining table with a pizza, a beer glass, a salad bowl, and a wine glass.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $138
$125 nightly
$138 total
Total with taxes and fees
Nov 17 - Nov 18

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Place, Surfers Paradise Beach
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(36 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(31 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(12 reviews)
  • Ocean view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Gold Coast

With a stay at Crowne Plaza Surfers Paradise by IHG in Gold Coast (Surfers Paradise), you'll be within a 5-minute drive of Gold Coast Convention and Exhibition Centre and The Star Gold Coast. .This luxury hotel is 1.2 mi (2 km) from Surfers Paradise Beach and 1.3 mi (2 km) from Pacific Fair Shopping Centre.

What's nearby

  • Broadbeach Beach - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 15 min walk - 0.8 miles
  • Surfers Paradise Beach - 19 min walk - 1.0 mile
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Cavill Avenue - 3 min drive - 1.2 miles

Getting around

  • Florida Gardens Station - 2 min walk
  • Varsity Lakes Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Rumi Persian Restaurant - ‬8 min walk
  • ‪Noodle Broadbeach - ‬11 min walk
  • ‪Metro Coffee - ‬5 min walk
  • ‪BMD Northcliffe Surf Club - ‬14 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with safes and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Relish Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Relish Bar & Grill - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Shooey's Sports Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Horizon Sky Dining - Onsite buffet restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 29 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Null
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 29 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was very good - the breakfast buffet was great.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Well located
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast and excellent location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good breakfast.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great place and in walking distance of shops, restaurants and beach!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the balcony
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast! Friendly staff and nice room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room on a high floor with ocean views. Bed was very comfortable. At check in Sara was excellent- helpful, professional, gave great reccomendations for dinner.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Friendly staff clean rooms comfy beds. Road noise loud especially when fire trucks exit station nearby impacted sleep Shower head needs replacing in room 703.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just what I wanted how i wanted, thank you for good service and good staff 😊 definitely come back again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Large room and 2 x King beds, fantastic
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good - walking distance to a range of dining options. Staff were welcoming and helpful. Room and all other areas we used were clean and comfortable. Breakfast provided a fantastic range of options and was fresh and tasty.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good and helpful check in close to tram Other than finding a false fingernail in our bed everything was great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast and staff were great. Great location, with the Florida Gardens light rail stop right in front of hotel. Two stops to Surfers Paradise in one direction and one stop to Broadbeach North in other direction. Very convenient. Hotel accomodated us with an early check-in and room upgrade. Very satisfied with this hotel choice. Will be back again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Comfortable room, staff very friendly and accommodating. Location of hotel excellent for public transport.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and even up
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Pity about the quality of the TV picture though! Food at the Sports Bar was value for money, well prepared and tasty.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great, clean hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great really comfy bed and rooms are quite spacious. Great amenities everything was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , friendly staff and I enjoy alot. Gold Coast is soo pretty, wonderful experience in Gold Coast and in hotel as well 😍😍😍😍😍.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great staff clean hotel room. Very good breakfast
Stayed 1 night in Mar 2026