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Aparthotel

Ruby Gold Coast by CLLIX

Property class: 4

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Photo gallery for Ruby Gold Coast by CLLIX

A balcony with a table set for two, overlooking a river and cityscape at sunset.
A modern lobby with a marble floor, a reception desk, a sofa with colorful cushions, and a large window offering a view of the outside.
A modern living room with a sofa, coffee table, and TV. Large windows offer a city view.
A modern kitchen with a stainless steel refrigerator, a built-in oven, and a dining area with a round table and gray chairs.
Two women sitting at the edge of a pool with lounge chairs and umbrellas in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

View all photos for One Bedroom Apartment

A modern living room with a sofa, armchair, coffee table, and a view of a city skyline through large glass doors.

One Bedroom Apartment

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

A modern hotel room with a large bed, a bench, and a balcony with a city view.

Two Bedroom Apartment

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedrooms Apartment

A modern hotel room with a large bed, a bench, and a balcony with a city view.

Three Bedrooms Apartment

  • 1442 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for One Bedroom Apartment - Ocean View

A coastal cityscape with high-rise buildings, a marina, and a beach.

One Bedroom Apartment - Ocean View

  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment - Ocean View

A coastal cityscape with high-rise buildings, a marina, and a beach.

Two Bedroom Apartment - Ocean View

  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment Ocean View

A balcony with a table, two chairs, and a bottle of champagne. The view includes a body of water, a cityscape, and distant mountains.

Three Bedroom Apartment Ocean View

  • Ocean view
  • 1442 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Three Bedroom Villa

A modern kitchen with a white countertop, a dining area with a table and chairs, and large windows offering a view of greenery outside.

Three Bedroom Villa

  • 2540 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

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About the neighborhood

Gold Coast

With a stay at Ruby Gold Coast by CLLIX, you'll be centrally located in Gold Coast, within a 10-minute walk of Wax Museum and Surfers Paradise Beach. .This aparthotel is 0.6 mi (1 km) from Infinity Attraction and 0.8 mi (1.4 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Budds Beach - 3 min walk - 0.2 miles
  • Chevron Renaissance - 7 min walk - 0.4 miles
  • Surfers Paradise Beach - 7 min walk - 0.4 miles
  • Cavill Avenue - 10 min walk - 0.6 miles
  • Infinity Attraction - 10 min walk - 0.6 miles

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 19 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Sandbar - ‬11 min walk
  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant - ‬7 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk

About this property

Ruby Gold Coast by CLLIX

Ruby Gold Coast by CLLIX offers 98 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 98 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access and bike storage.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 49 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Stair-free path to entrance
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 floors
  • 98 units
  • Bicycle parking
  • Bicycle storage
  • Built in 2018
  • Double-glazed windows
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 49 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 49 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 901 reviews
Rating 8 - Good. 256 out of 901 reviews
Rating 6 - Okay. 85 out of 901 reviews
Rating 4 - Poor. 29 out of 901 reviews
Rating 2 - Terrible. 23 out of 901 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Amazing view! Nice and roomy apartment.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome stay, hassle free
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic no complaints staff at front desk friendly and helpful apartment beautiful beach and water views bed comfortable very quiet area
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
staff were nice, secure parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and spacious apartment
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Loved the room and the view. However, the very loud noises ( ie music and children screaming from Paradise Resort next door as well as construction noise) could be easily heard on level 16!! Also the Chromecast on the tv didn’t work.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Onsite facilities are limited and common areas a bit tired but great location and rooms are big with good views.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Loved it
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very modern and tidy close to all amenities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Gym well equiped, heat room was awesome, pool was good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Shame the restaurant and coffee bar were not operating, otherwise amazing. Xxx
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay. It will take approx 7 mins to Surfers Paradise. Easy to park, spacious room. We liked it. We recommend to take the ocean view room.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Nice view. Relatively comfortable apartment. The hotel can be very noisy at times and location is not very central but there are things within walking distances. The parking can be annoying but not terrible.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and fresh, great location, great hotel
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
This hotel has so much more potential. It was a clean and pleasant stay and in a good location - walking distance to everything but it just missed the mark. The coffee shop and restaurant was closed the decor was simple but sparse. Overall is was good but could be so much more.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great place, quick check in. Great views of the ocean and seaside from our rooms!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay in a lovely spacious & clean apartment which had great views & was walking distance to where we wanted to visit.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay and fantastic customer service
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Perfect location, description of the view and room was on point, however cleanliness probably needs more work, even though it was only one night, maybe attention to detail for windows, not so much for the windows its self, but window sill probably could've been cleaned as it was very dusty.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and easy checkin and checkout.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Location, staff & facilities were great The apartment wasn’t very clean. Dishes needed rewashing, mouldy dishwasher, squeaky doors, rubbish under beds
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was beautiful and the staff were lovely
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Our stay was just beautiful as it always is! See you again in the new year Ruby!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fairly clean place, easy use of the washer and dryer. Bathrooms looked very fancy. Had a decent view on level 18.
Stayed 3 nights in Jan 2026