Located in Gisenyi, Kivu Go-Lax Resort is within a 15-minute walk of Rwanda Tourism University College and Université Libre de Kigali. .This hotel is 0.7 mi (1.1 km) from Kivu Lake and 0.9 mi (1.4 km) from Gisenyi Beach.
What's nearby
Rwanda Tourism University College - 8 min walk - 0.5 miles
Université Libre de Kigali - 12 min walk - 0.7 miles
Gisenyi Beach - 15 min walk - 0.8 miles
Nyamyumba Hot Springs - 10 min drive - 5.6 miles
Restaurants
Restaurant Chalet - 7 min drive
Kivu Resto - 4 min drive
Caritas Hotel - 3 min drive
Steven shop - 5 min drive
Pili Pili - 2 min drive
About this property
Kivu Go-Lax Resort
Kivu Go-Lax Resort offers 10 accommodations with washers/dryers and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include desks and washers/dryers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as cooking classes, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Kivu Go-Lax Resort has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free secured, covered self parking on site
Free secured, covered valet parking on site
Free secured, covered extended parking on site
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Things to do
Cooking classes
Family friendly
In-room washer/dryer
Laundry facilities
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bathroom
Bathrobes
Bathtub
Bidet
Children's slippers
Free toiletries
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Food and drink
Chef service
Meal delivery service
Restaurant dining guides
More
Desk
Heating
Iron/ironing board
Laundry detergent
Washer/dryer
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 149775975
Kivu Go-Lax Resort Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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2.0/10
Staff & service
Reviews
Verified
2/10 Terrible
Jay
Jun 1, 2026
Disliked: Staff & service
Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.