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Kivu Go-Lax Resort

3.5 star property

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Photo gallery for Kivu Go-Lax Resort

A hotel room with a large bed, colorful pillows, a view of the sea, and a balcony with a wooden railing.
Exterior
A restaurant with multiple dining tables, chairs, and a television screen.
Reception
Deluxe Double Room, Balcony, Lake View | Desk, iron/ironing board, WiFi (free)

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
The current price is $40
$33 nightly
$40 total
Total with taxes and fees
Aug 1 - Aug 2

Explore the area

View in a map
Rubavu, Rwanda, floor, Gisenyi, Western Province, 0000
  • Place, Rwanda Tourism University College
    ‪8 min walk‬
  • Place, Université Libre de Kigali
    ‪15 min walk‬
  • Place, Gisenyi Beach
    ‪17 min walk‬

Room options

View all photos for Deluxe Double Room, Balcony, Lake View

Deluxe Double Room, Balcony, Lake View | Desk, iron/ironing board, WiFi (free)

Deluxe Double Room, Balcony, Lake View

  • Lake view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony, Lake View

Standard Double Room, Balcony, Lake View | Desk, iron/ironing board, WiFi (free)

Standard Double Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Balcony, Lake View

A hotel room with a large bed, colorful pillows, a view of the sea, and a balcony with a wooden railing.

Family Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View | Desk, iron/ironing board, WiFi (free)

Twin Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

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  • Breakfast included
  • Spa
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5.0 out of 5, Exceptional, 7 reviews
$80 nightly
The price is $97
Aug 16 - Aug 17
Total with taxes and fees
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About the neighborhood

Gisenyi

Located in Gisenyi, Kivu Go-Lax Resort is within a 15-minute walk of Rwanda Tourism University College and Université Libre de Kigali. .This hotel is 0.7 mi (1.1 km) from Kivu Lake and 0.9 mi (1.4 km) from Gisenyi Beach.

What's nearby

  • Rwanda Tourism University College - 8 min walk - 0.5 miles
  • Université Libre de Kigali - 15 min walk - 0.8 miles
  • Gisenyi Beach - 17 min walk - 0.9 miles
  • Nyamyumba Hot Springs - 10 min drive - 6.3 miles

Restaurants

  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Barbcue - ‬3 min drive
  • ‪Steven shop - ‬5 min drive
  • ‪The New Tam Tam - ‬2 min drive
  • ‪Lakeside Restaurant And Bar - ‬2 min drive

About this property

Kivu Go-Lax Resort

Kivu Go-Lax Resort offers 10 accommodations with washers/dryers and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include desks and washers/dryers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as cooking classes, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Kivu Go-Lax Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Cooking classes

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 149775975

Kivu Go-Lax Resort Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

Verified

2/10 Terrible

Jay

Disliked: Staff & service
Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.
Stayed 4 nights in May 2026