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Novotel Gent Centrum

3.5 star property

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Photo gallery for Novotel Gent Centrum

A restaurant with stone walls and vaulted ceilings, round tables set for dining.
Two people toasting with drinks at an outdoor table with a blurred green background.
Exterior
A reception area with a modern design, featuring a reception desk, a digital kiosk, and a large screen.
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $136
$112 nightly
$136 total
Total with taxes and fees
Aug 16 - Aug 17

Explore the area

View in a map
Hoogpoort 52, Ghent, 9000
  • Place, Ghent Town Hall
    ‪1 min walk‬
  • Place, Belfry of Ghent
    ‪2 min walk‬
  • Place, Gravensteen Castle
    ‪5 min walk‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed (Standard)

Eco-friendly toiletries, hair dryer, towels

Family Room, 1 Double Bed with Sofa bed (Standard)

7.0 out of 10
Good
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, City View

Eco-friendly toiletries, hair dryer, towels

Executive Room, 1 Double Bed, City View

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed, City View

A hotel room with a bed, two armchairs, a small table, and a desk.

Suite, 1 Double Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a sofa, a desk, and a TV.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Eco-friendly toiletries, hair dryer, towels

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Family Room, Multiple Beds (Superior)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Reception
B&B HOTEL Gent Centrum
Ghent City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,075 reviews
$92 nightly
The price is $113
Jul 30 - Jul 31
Total with taxes and fees
B&B HOTEL Gent Centrum

About the neighborhood

Ghent

A stay at Novotel Gent Centrum places you in the heart of Ghent, steps from Ghent Town Hall and Belfry of Ghent. .This hotel is 0.1 mi (0.2 km) from Old Meat Market Hall and 0.2 mi (0.3 km) from St. James' Church.

What's nearby

  • Ghent Town Hall - 1 min walk - 0.1 miles
  • Belfry of Ghent - 2 min walk - 0.1 miles
  • Korenmarkt Square - 3 min walk - 0.2 miles
  • Saint Bavo Cathedral - 3 min walk - 0.2 miles
  • Gravensteen Castle - 5 min walk - 0.3 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Amadeus 2 - ‬1 min walk
  • ‪Publika - ‬2 min walk
  • ‪Kaffee Plansjee - ‬1 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪NH Bar Van Artevelde - ‬1 min walk

About this property

Novotel Gent Centrum

Novotel Gent Centrum offers 117 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels and pay movies.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Ghent? This hotel has 1808 square feet (168 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Novotel Gent Centrum has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,808 square feet of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% organic food
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Novotel Gent Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 413 out of 1001 reviews
Rating 8 - Good. 431 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff were so friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chase

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, and perfect location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service
room was clean, it was very quiet, great location. Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff was great. Didn’t opt for breakfast.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating, friendly staff, quick check-in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Very nice staff. Good breakfast and decent bar. Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Been to this hotel a few times over 15 years, sorry to say the rooms are a little tired. My room door door needed slamming to activate the lock. Bit warm and being city centre didn't get a great sleep outside noise and banging doors. Staff fantastic and breakfast and bar really good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Martine

Disliked: Staff & service, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms and great amenities. Spa is a treat
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location that is close to the city center and many attractions. Nice and safe hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jocelyn

The check in was great. We arrived too early for our room but they happily stored our luggage until later. The room is great.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Susan

Good standard of room. Great central location. Helpful staff. Let down by noise from outside of drunks fighting and waste bins being emptied in the early morning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JACKELINE

Liked: Cleanliness, amenities, property conditions & facilities
Good options, clean and good service
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and efficient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great location, happy with our time relaxing and sightseeing in Ghent.
Stayed 4 nights in May 2025