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Novotel Gent Centrum

Property class: 3.5

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Photo gallery for Novotel Gent Centrum

A sauna with wooden benches and a bucket with a wooden mallet.
Restaurant
A hotel reception area with a modern design, featuring a reception desk, a seating area, and a decorative wall.
A hotel room with a large bed, a desk, a chair, and a window with curtains.
A restaurant with multiple tables set with white napkins, silverware, and wine glasses. A server is attending to a table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $120
$98 nightly
$120 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Hoogpoort 52, Ghent, 9000
  • Place, Ghent Town Hall
    ‪1 min walk‬
  • Place, Ghent Christmas Market
    ‪3 min walk‬
  • Place, Gravensteen Castle
    ‪5 min walk‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed (Standard)

A hotel room with a bed, a sofa, a desk, and a television.

Family Room, 1 Double Bed with Sofa bed (Standard)

7.4 out of 10
Good
(12 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, City View

A hotel room with a bed, a chair, a table, and a television.

Executive Room, 1 Double Bed, City View

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed, City View

A hotel room with a bed, two armchairs, a small table, and a desk.

Suite, 1 Double Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a sofa, a desk, and a TV.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(37 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a TV, a chair, and a window with curtains.

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Superior)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

A modern hotel lobby with blue armchairs, a reception desk, and a large glass wall.
B&B HOTEL Gent Centrum
Ghent City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,159 reviews
$86 nightly
The price is $106
Nov 8 - Nov 9
Total with taxes and fees
B&B HOTEL Gent Centrum

About the neighborhood

Ghent

A stay at Novotel Gent Centrum places you in the heart of Ghent, steps from Graffiti Street and Ghent Town Hall. .This hotel is 0.1 mi (0.1 km) from Ghent Cloth Hall and 0.1 mi (0.2 km) from Old Meat Market Hall.

What's nearby

  • Ghent Town Hall - 1 min walk - 0.1 miles
  • Belfry of Ghent - 2 min walk - 0.1 miles
  • Ghent Christmas Market - 3 min walk - 0.2 miles
  • Saint Bavo Cathedral - 3 min walk - 0.2 miles
  • Gravensteen Castle - 5 min walk - 0.3 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Amadeus 2 - ‬1 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪Kaffee Plansjee - ‬1 min walk
  • ‪Bier Central - ‬3 min walk
  • ‪Chocolatier Luc Van Hoorebeke - ‬2 min walk

About this property

Novotel Gent Centrum

Novotel Gent Centrum offers 117 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels and pay movies.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Ghent? This hotel has 1808 square feet (168 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Novotel Gent Centrum has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,808 square feet of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% organic food
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Novotel Gent Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very good location in town
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Breakfast was great. Location is exceptional. Pool area is lovely and atmosphere is very relaxing.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location. Everything is closeby and the staff was helpful and friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a good hotel, simple but fulfills most requirements
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to the centre.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff were so friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city centre. You can walk to the main attractions (all within a 10 minute walk). Room was clean and had no issues. Hotel has a pool and restaurant/bar which is great for relaxing. Staff was friendly and helpful when I needed to print train tickets.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, and perfect location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Exactly where you want to be when visiting for a short trip. The room was great. The onsite parking was also great but be aware that you drive through a pedestrian zone to get there, we panicked a bit.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, standard accommodation, could do with a little refresh but it was okay and the staff are nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms dated but clean. Very central for exploring. Excellent breakfast. Staff friendly
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good central location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tonstay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly staff! Appreciate their help and prompt responses as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
room was clean, it was very quiet, great location. Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating, friendly staff, quick check-in
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff was great. Didn’t opt for breakfast.
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Airconditioning not working properly during heatwave. Accomodation worn down. No solution offered for booking problems. Very little value for the top price paid.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.
Stayed 3 nights in Mar 2026