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SO Hotel

2.0 star property

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Photo gallery for SO Hotel

Reception hall
Elevator
Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds
Free self parking
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$27
$22 nightly
$27 total
Total with taxes and fees
Dec 12 - Dec 13

Explore the area

View in a map
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400
  • Place, Loh guan Lye Specialist Centre
    ‪7 min walk‬
  • Place, KOMTAR
    ‪10 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

George Town

With a stay at SO Hotel, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 2.4 mi (3.9 km) from Gurney Plaza and 3.8 mi (6.1 km) from Penang Hill.

What's nearby

  • Loh guan Lye Specialist Centre - 7 min walk - 0.4 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • 1st Avenue Mall - 14 min walk - 0.8 miles
  • Island Hospital - 14 min walk - 0.8 miles
  • Gurney Drive - 3 min drive - 1.0 mile

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Anson Road (Leng Durian) - ‬2 min walk
  • ‪Siam Road Charcoal Char Koay Teow - ‬1 min walk
  • ‪Jin Cafe - ‬1 min walk
  • ‪Kin Too Coffee Shop 京都 - ‬4 min walk
  • ‪Unknown - ‬2 min walk

About this property

SO Hotel

Hotel with free parking, near KOMTAR
SO Hotel offers 25 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Televisions come with cable channels.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a reception hall. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Featured amenities include limo/town car service, a computer station, and express check-in. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited onsite parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Built in 2010
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 35 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel SO
SO Hotel
SO Hotel Penang
SO Penang
SO Hotel Penang/George Town
SO Hotel George Town
SO Hotel Hotel
SO Hotel George Town
SO Hotel Hotel George Town

SO Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 74 out of 239 reviews
Rating 8 - Good. 126 out of 239 reviews
Rating 6 - Okay. 28 out of 239 reviews
Rating 4 - Poor. 8 out of 239 reviews
Rating 2 - Terrible. 3 out of 239 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.
Stayed 3 nights in Aug 2019

10/10 Excellent

CHARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
Stayed 2 nights in Feb 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay. Rooms are clean and reasonably spacious for the price. A few KMs from the centre of Georgetown, but there's a mall nearby
Stayed 1 night in Dec 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia. Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am. I'm not bothered by this, do would stay again
Stayed 1 night in Dec 2018

8/10 Good

Frank, JB

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to food court.
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
Stayed 2 nights in Jul 2018

8/10 Good

Jin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mus, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall are good but limited parking space..
Stayed 1 night in Jan 2018

10/10 Excellent

Wan Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks SO Hotel. Good service

Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The basin is not in the bathroom.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff

Well, the price you pay for, can't expect too much. The staff are really friendly and helpful. it makes the stay better.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable. staff was nice. have a free car wash service (need to inform 1 day in advance). worth the money
Stayed 1 night in May 2017

6/10 Okay

Matt Siow, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Average hotel with very basic facilities

Location is at central Georgetown, near Lorong Selamat. The room is pretty small with no cupboard and toiletries. The parking is limited but you can still park nearby shops. Not highly recommended.

6/10 Okay

Chu, Malaysia

Reasonable to hotel to stay for short business trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location in the city. Good food within walking distance.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LEE, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

Shampoo and Pillows for guest to choose. Clean & comfortable. However, the basin is outside the bathroom.

10/10 Excellent

py, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, cozy budget hotel

I loved the soap and shampoo bar available at the lobby. Clean room, wonderful staff and reasonable price.