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Hotel NEO+ Penang by ASTON

3.5 star property

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Photo gallery for Hotel NEO+ Penang by ASTON

A rooftop pool with a clear view of the city skyline, surrounded by lounge chairs and potted plants.
A hotel room with two beds, a TV, a desk, and large windows with a city view.
A modern hotel with multiple floors, a prominent vertical design, and illuminated signage.
A modern restaurant with wooden tables and chairs, a bar area, and a variety of wall decorations.
Sundeck

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $66
$58 nightly
$66 total
Total with taxes and fees
Aug 29 - Aug 30

Explore the area

View in a map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, Hin Bus Depot Art Centre
    ‪1 min walk‬
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a chair. There is a door leading to another room.

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a wooden headboard, bedside lamps, and artwork on the wall.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Superior Double

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, bedside lamps, and a red chair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and artwork on the wall.

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
St.Giles Wembley Penang
Downtown George Town
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,004 reviews
$75 nightly
The price is $85
Aug 16 - Aug 17
Total with taxes and fees
St.Giles Wembley Penang

About the neighborhood

George Town

With a stay at Hotel NEO+ Penang by ASTON, you'll be centrally located in George Town, steps from Hin Bus Depot Art Centre and KOMTAR. .This hotel is 0.5 mi (0.9 km) from Chit Tiau Lor Ban San.

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.1 miles
  • KOMTAR - 2 min walk - 0.1 miles
  • The Top at Komatar - 5 min walk - 0.3 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Lé 楽 - ‬1 min walk
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Good Friends Never Bojio - ‬1 min walk
  • ‪Restaurant Au Jardin - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Lemongrass or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 266 out of 970 reviews
Rating 8 - Good. 469 out of 970 reviews
Rating 6 - Okay. 190 out of 970 reviews
Rating 4 - Poor. 28 out of 970 reviews
Rating 2 - Terrible. 17 out of 970 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ramzan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really cool, I like the concept. I would stay there again. For the price is pretty good also
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Yacoob

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Deory

Liked: Cleanliness, property conditions & facilities
The room Space, staff attentiveness .
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large quiet airy room. Great view. Near to great sites although we used Grab a lot due to the heat. Air con very efficient. Pool welcome and clean. Staff at breakfast were excellent and the selection plentiful for our needs. Lifts very swift. Coffee shop Art and Soul was lovely.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Tan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Lai Hun

Yes plenty
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Phong

Hot water took forever so expect to let water runs for minutes before you can take a shower.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Ching Loong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient of parking
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, amenities
Room was clean , staff was very helpful , swimming pool was clean . I was disappointed that the fridge bar in the room didn’t work as supposed to do , corridors and some walls need a touch up , also hard to find the stairs going up or down . Otherwise we were comfortable and is close to everything 15-20 mins walking
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shops and restaurants.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Wai Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property suitable for a couple. Bed could be a tiny bit bigger
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Seng Hooi

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025
Verified review

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, good facilities and friendly staff
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Rigaud

Disliked: Cleanliness, amenities, property conditions & facilities
After checking in, we headed to our room. The hallways are dark and have an ironing board and iron placed against one wall that the entire floor is expected to use. The hallways and room smelled like mothballs triggering the wife's allergies. She became short of breath. The office showed us a different room on another floor. Same issue. We forfeited the money and went around the corner to the Granite Hotel. 100 times better.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Huck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great option.

Loved the room. The pool area was also lovely. Excellent service.
Stayed 1 night in Jul 2025