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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Free buffet breakfast
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cribs/infant beds, free WiFi
Seasonal outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$50
$44 nightly
$50 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪17 min walk‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(21 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(37 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, free cribs/infant beds, free WiFi

Suite, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Restaurant
SureStay Plus Hotel by Best Western Sevierville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,088 reviews
$38 nightly
The price is $42
Feb 23 - Feb 24
Total with taxes and fees
SureStay Plus Hotel by Best Western Sevierville

About the neighborhood

Sevierville

With a stay at Quality Inn & Suites Sevierville - Pigeon Forge in Sevierville, you'll be within a 5-minute drive of Wilderness at the Smokies and Soaky Mountain Waterpark. .This hotel is 8.9 mi (14.3 km) from Dollywood and 4.9 mi (7.9 km) from Titanic Museum.

What's nearby

  • Wilderness at the Smokies - 17 min walk - 0.9 miles
  • Soaky Mountain Waterpark - 17 min walk - 0.9 miles
  • Wild WaterDome - 19 min walk - 1.0 mile
  • Sevierville Convention Center - 2 min drive - 1.3 miles
  • Sevierville Golf Club - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬7 min walk

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 316 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 196 out of 1004 reviews
Rating 4 - Poor. 102 out of 1004 reviews
Rating 2 - Terrible. 130 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Kyle

Traveled with family
Liked: Amenities, property conditions & facilities
The bathroom had some hair, staff curtesy was good. Breakfast was good. We do wish the pool hours were open later to at least midnight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Zach

Definitely showing its age.. a remodel would go a long ways.
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Heather

Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great and spacious we will return next year.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Traveled with family
Liked: Amenities
Nice pool and hot tub!
Stayed 2 nights in Sep 2025

2/10 Terrible

Fred

The room.
Stayed 2 nights in Nov 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Only issue had to pay extra for my dog. Dog friendly with additional charge
Stayed 2 nights in Nov 2025

6/10 Okay

Leslie

Disliked: Amenities
We paid for a balcony view and did NOT get it !!! I was told that it was because we had a service dog.
Stayed 2 nights in Oct 2025

6/10 Okay

Cheyenne

Business traveler
Liked: Staff & service
Upon checking in the front staff lady was very nice, she gave me my key and gave me directions to my room. Upon walking to my room there was a couple screaming at each other and the female was throwing stuff out of the room into the walkway at the male preventing me from getting to my room. I went back to the elevator, went down then found the stairwell up to the 3rd floor. The couple continued to scream at each other for another hour, then stopped to only pick back up around 1am. I called the front desk and was told they argue often, and the police may show up. The next morning, I was checking to make sure I got everything and looked under the bed...I sure wish I'd done that first, I'm not sure if it had ever been swept under. Upon checking out there was a different lady than the night before, but she had her head in her phone and never even looked up at me. For a pinch, it worked but there are many, many more options in the area that I would definitely go to next time
Stayed 1 night in Nov 2025

8/10 Good

Kari

Stayed 1 night in Nov 2025

6/10 Okay

Janice

Traveled with family
Liked: Staff & service
Breakfast was good. Heat was on because it was cold outside Staff was nice and helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast selection
Stayed 3 nights in Nov 2025

6/10 Okay

Mary L.

Traveled with group
Disliked: Amenities
The breakfast was waffles or cold cereal and yogurt. The heater kept the sleeping area and tv area warm enough for us.
Stayed 1 night in Oct 2025

2/10 Terrible

Reon

Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and the cost was great.
Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Business traveler
The hotel was fine for the price and proximity.
Stayed 3 nights in Oct 2025

4/10 Poor

Jeanette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Melanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

The sheets were stained. The bed was super uncomfortable. The noise from the road kept me up all night long.
Stayed 1 night in Oct 2025

8/10 Good

Ricky

Traveled with family
Disliked: Amenities
Bathtub enamel was chipped in places and tub was greasy when I stood in it. Sitting area in room was a sofa that was worn and need of replacing. The grounds has not been trimmed and or cut. Shrubs overgrown and weeds shooting out of shrubs and rock ground covering. They don’t have a pet walk and dog poop on medians around parking area. People smoking anywhere! Like at the entrance to Lobby and outside guest rooms. I didn’t go in indoor pool area.
Stayed 3 nights in Oct 2025

2/10 Terrible

Cruz

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stafff really bad
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel that I have ever stayed in! The TV didn’t work in the main room, you had to hold the bathroom door shut with your hand because the door couldn’t shut. The carpet felt sticky when I walked barefoot on it and the room smelled musty. Only positive that I can say is at least the bed was decent. Thank God I only had to stay 1 night
Stayed 1 night in Oct 2025

6/10 Okay

Melynda

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Again, the bathroom is dirty and unkempt. The tub is chipped and looks dirty. This seems to be a common theme with Quality Inns. The cleaning cart was extremely noisy rambling back and forth on the concrete walkway. The pool are was extremely noisy and loaded with many people. The outdoor pool is empty or either in a state of disrepair. When you see a property like this you really worry about the pillows and sheets if they are even clean. Overall I would give it a two out of 10.
Stayed 2 nights in Oct 2025