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Mountain Vista Inn & Suites

2.5 star property

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Front of property
Property entrance
Penthouse Apartment | Living area | 32-inch TV with cable channels
Deluxe King Suite with Jacuzzi | Living area | 32-inch TV with cable channels
Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪4 min walk‬
  • Place, The Comedy Barn Theater
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for King room

King room | Iron/ironing board, free WiFi, bed sheets

King room

  • 279 sq ft
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 320 sq ft
  • 10 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 213 sq ft
  • 6 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • 391 sq ft
  • 15 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 427 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment | Iron/ironing board, free WiFi, bed sheets

Penthouse Apartment

  • 1210 sq ft
  • Sleeps 8
  • 4 King Beds

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi | Iron/ironing board, free WiFi, bed sheets

Deluxe King Suite with Jacuzzi

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Park Tower Inn
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
3.1 out of 5, 1,845 reviews
$44 nightly
The price is $50
Dec 11 - Dec 12
Total with taxes and fees
Park Tower Inn

About the neighborhood

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Island at Pigeon Forge and Titanic Museum. .This hotel is 5.4 mi (8.7 km) from Dollywood and 9.4 mi (15.2 km) from Great Smoky Mountains National Park.

What's nearby

  • Pirates Voyage Dinner & Show - 3 min walk - 0.2 miles
  • The Track - 3 min walk - 0.2 miles
  • Island at Pigeon Forge - 4 min walk - 0.3 miles
  • Great Smoky Mountain Wheel - 4 min walk - 0.3 miles
  • The Comedy Barn Theater - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬9 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, 7-minute walk to Island at Pigeon Forge
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Reviews

Mountain Vista Inn & Suites Reviews

6.0

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 214 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 163 out of 1000 reviews
Rating 2 - Terrible. 237 out of 1000 reviews

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
The rooms were okay and seemed fairly clean but the staff was extremely low on personality
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway

Easy walk to the Island and easy access to the parkway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darryl

Stayed 1 night in Aug 2025

6/10 Okay

rick

Stayed 2 nights in Aug 2025

2/10 Terrible

Connie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheaper hotel but not worth the money

The room was not the cleanest if you walked barefooted your feet was black from the nasty floor. The beds was not comfortable at all!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

4/10 Poor

Meagan, Rome

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets, felt like we had to keep shoes on the entire time in the room. Didn't even have a drink machine or vending machine. Wouldn't recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness
The front desk people were not friendly, just seemed bored or indifferent. The room was clean but vastly misrepresented in photos. it’s in a pretty noisy location, and the pool was so dirty and cloudy. The elevator smells of mildew and the ice machine was dirty.
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2025

2/10 Terrible

Laureen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money and little ones bodies from bugs!!

This place was absolutely horrible!! They have bedbugs it’s disgusting dirty!! Hair on walls! Sticky on every surface!! Electrical hazards everywhere! It needs to be shut down. Please drop them from listings like your competition did!! The worst customer service I have ever seen in my life making several trips a year coming to this area! we’ve never left a hotel never we did this one!! Save your money!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked and arrived paid a deposit and got to room and checked beds there was a Bed Bug problem and this wasn’t recent due to the stains and cluster of baby
Stayed 1 night in Jul 2025

10/10 Excellent

Moses

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing. Clean, friendly, comfortable beds, and very helpful
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Overall this hotel is pretty good for the price. The location is perfect, staff was friendly and it felt pretty clean. The pool area was clean, but had limited towels available. We had a two bedroom and should note that there are no air conditioning vents, so if the doors are closed there is no ac. There was a ceiling fan but it doesnt help much. My biggest complaint would be the noise from neighboring rooms. Walls are thin and if there is a loud group next door you can hear everything, and the whole room shakes if the door isnt closed gently.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Traveled with family and small children
Liked: Staff & service
Had a problem trying to find our reservation in the system but the friendly staff was very helpful and was able to resolve the issue. The room was bigger than expected. Everything was peaceful. We did have mold on the bathroom ceiling. Other than that, we really enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort

2025 family trip

The hotel had some imperfections but overall was a great stay , would for sure stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a suite! It was walking distance to the island which was very nice! But the rooms smelt awful. There was some holes in the walls, the toilet wiggled when you sat down or got up, the light in the other bedroom didn’t stop flickering (thank goodness none of our kids have epilepsy), the dividing doors didn’t open, and also the pool walls and floor were very jagged and rough. It wasn’t as bad as it could’ve been I guess… no bugs but the smell was god awful. Wasn’t the best but wasn’t the worst!
Stayed 3 nights in Jul 2025

2/10 Terrible

Jody

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Although the desk agent was nice and helpful, the cleanliness amd condition of the rooms were terrible. The smells in the lobby, elevator, and room, caused breathing problems.
Stayed 3 nights in Jul 2025

8/10 Good

Yolanda Sebastian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
A for effort in renovation but anything silver like the sprinklers and corners of the bathroom looked old moldy and or rusty . The tile ceilings were ugly and the pool we so badly wanted to get in looked small and dirty . I will say the suite I rented that had three bedrooms and three big beds were great my kids had their own room with an tv in each room . The price was 150.00 for a one night stay July 2025 including taxes . And it was within walking distance to Paula Deans and Alcatraz . Saw no bugs so that's always a plus.
Stayed 1 night in Jul 2025

2/10 Terrible

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Suite

The family suite was perfect for my family of 5.
Stayed 1 night in Jul 2025