With a stay at Gatlinburg Town Square in Gatlinburg, you'll be in the entertainment district, a 5-minute walk from Gatlinburg Convention Center and 15 minutes by foot from Great Smoky Mountains National Park. .This family-friendly hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.4 mi (0.7 km) from Gatlinburg SkyPark.
What's nearby
Gatlinburg Convention Center - 5 min walk - 0.3 miles
Ober Gatlinburg Aerial Tramway - 6 min walk - 0.4 miles
Gatlinburg Space Needle - 8 min walk - 0.5 miles
Gatlinburg SkyPark - 9 min walk - 0.5 miles
Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles
Getting around
McGhee Tyson Airport (TYS) - 70 min drive
Restaurants
Ole Smoky Distillery - 8 min walk
Sugarlands Distilling Co. - 8 min walk
Smith & Son Corner Kitchen - 8 min walk
Crockett's Breakfast Camp - 12 min walk
Mellow Mushroom - 8 min walk
About this property
Gatlinburg Town Square
Family-friendly hotel with a fitness center and a seasonal outdoor pool
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Things to do
Basketball
Children's pool
Games
Gym
Indoor pool
Playground
Seasonal outdoor pool
Table tennis
Family friendly
Children's pool
In-room microwave
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Concierge services
Housekeeping (on request)
Outdoors
Barbecue grill
In a national park
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Microwave
More
Air conditioning
Connecting rooms available
Free local calls
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg
Reviews
Gatlinburg Town Square Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I really enjoyed my stay at this property. It is clean, the room was spacious and it is so convenient to the main strip in Gatlinburg. The staff was also very friendly and helpful
When we arrived on Thursday, they did not tell us that there were bears that have been seen every day on the property. All the amenities they show they do have outside, but you can’t enjoy them for the fact of there’s a 900 pound bear that goes up each level Especially where the condo side is and my grandchildren happen to be on the first floor and as soon as they walked out, there was a 900 pound bear. You couldn’t enjoy the hot tub because of the bears were in it and any of the other outdoor amenities. I also had problems with my St2dio The first one had mold and the second one the door didn’t close so I finally called the GM and he said he would do what he could. Around 2 o’clock I received a phone call that a young lady named Casey who is amazing at the front desk will help you anyway that she can possibly without getting into trouble. The resort has recently been bought by capital so they are slowly making changes. I mean slowly. Our last room with a one bedroom it was very nice but mind you we were only there for four days. Couldn’t do anything outside. Enjoy anything. Had to get in our car to even go down town when we could’ve walked. There was a couple that was walking down the street from the resort and the bear came out out of the parking garage and started running after them. I asked the nighttime security guard who is awesome. His name is Jack. He told us about the bear and how to make sure we stayed away. Also, smoky Mountains is closed for a rock slide.
Spacious and nice room layout. Had more of a warm feel than most places. Really good place to unwind with the family after days of hiking in the mountains.
Is should be stated right away that you may have to walk a block to the pool. Not all of the rooms are located at the hotel with the pool. We stayed at the part located where guest services are. We had a total of 5 Judd with us two of them under 3. It was a pain. But it was a nice area. Indoor pool was cold.
Great location, can walk to downtown Gatlinburg or take the trolley (there is a stop in front of the property). Easy check in and concierge was very informative. This property is a time share, however, and they will try to book a tour upon check in. The perks for attending the tour were good, but we did not opt for them since we do not want a time share or a disruption to our stay.
I love how clean and beautiful this property is. The staff was helpful and there were plenty of restaurants and things to do near the property. The only thing I did not like was how far I was from the pool. Usually my family and I go down stairs to get to a pool. With this location some rooms are a 5-6 minute walk or a 2 minute drive away. Also, the inside pool heater was out so the water was ice cold.
The property is well maintained and very clean. Our unit was ready and had everything we needed. It’s located within walking distance to the strip and has a trolly stop right in front.
Lisa
Stayed 3 nights in Aug 2025
8/10 Good
stanley
Sep 3, 2025
Very well maintained and is located in a great spot would stay again
Terrible check in, which was 3 blocks from the actual motel. We asked for a refund for our 2nd and 3rd nights. Terrible experience. Would not recommend this place to anyone! I'd rather have slept in my truck!
Great place to stay. Wonderful location, clean, nice staff, beds were good, and our view was amazing. Only suggestion we have is to separate the smokers who spend all day smoking on their balconies.
Lady when we checked in was very helpful. Rooms were ok. Definitely looked better on pictures. I knew older facility but looks really outdated. View not the best. Could have used an elevator. Ok for 2 nights. What I did like was that it was close to parkway.
The hotel fridge did not work, there is no ice machine on the premises and when taking a shower it floods the bathroom floor. They have an 8.2 rating but it shouldn’t be any higher than a 5. We also were pitched a 90 minute presentation for their vacation rentals, which we declined. There are plenty of other hotels at the same price point in Gatlinburg, pick one of those hotels.