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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Lobby sitting area
Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$112
$99 nightly
$112 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(223 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(243 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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The price is $112
Jan 5 - Jan 6, 2026
Total with taxes and fees
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About the neighborhood

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1398 out of 2553 reviews
Rating 8 - Good. 705 out of 2553 reviews
Rating 6 - Okay. 316 out of 2553 reviews
Rating 4 - Poor. 83 out of 2553 reviews
Rating 2 - Terrible. 51 out of 2553 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Imera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff also great location!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable. Our room had a balcony overlooking the river and mountains and was beautiful. Staff was friendly and helpful. Great amenities, the pool and hot tub were clean and relaxing. Free breakfast is always a plus when on vacation and the hot food was good, the only thing i would have liked is if there would be a little variety of hot foods each day, not the same 3 items (biscuits and gravy, scrambled eggs and sausage patties) all week as it got a little boring but there were other options for cold food as well. Overall we had a great experience and enjoyed our stay
Stayed 5 nights in Sep 2025

6/10 Okay

macayla

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 3 nights in Sep 2025

8/10 Good

Candis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everything was great except the parking garage
Stayed 3 nights in Sep 2025

6/10 Okay

Christine

I had a wonderful day no problems
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service, amenities
They charge you $15 a day to park your car in their lot even when you are staying there. That was not disclosed prior to booking. Rooms are decent and clean. Pool was great but one hot tub not working. Also they claim to have EV charging but it was just 110 outlet that didn’t even work.
Stayed 4 nights in Sep 2025

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness, staff & service
Bed was extremely hard. It was interesting. Please note that there is a $16 a night parking fee when you get at the hotel. Staff was friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and just an enjoyable experience!
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big jacuzzi tub! Everything on the parkway was in walking distance and made for safe travels back to our room after a few drinks!
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed before and that’s why we came back. Comfortable and clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool allows both indoor and outdoor swimming which was nice. The staff were extremely accomodating. Great team!
Stayed 3 nights in Aug 2025

8/10 Good

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean, staff was pleasant and we used the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Love the balcony, glass elevator and the view. Clean room and friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stefinie

Stayed 2 nights in Sep 2025

8/10 Good

Judith

Traveled with partner
Liked: Staff & service
The building is older it is clean to an extent there was lots of cobwebs on balcony area It was very humid throughout for the money i think it was okay
Stayed 1 night in Sep 2025

10/10 Excellent

Bethany

Stayed 1 night in Jun 2025

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run From This Place

Never will I stay here again. First they double charged me for parking so I had Hotel.com contact them about it. Then when I went to the front desk the lady I first spoke with was so rude to me. Then we get to our room and we checked it out. There were cracks, a hole and multiple repair spots on the bottom of the tub. There is no vent in the bathroom. The curtains were stained and the ceiling was filthy. The hotel is so run down. One night I got up in the middle of the night to go to the bathroom only to turn on the light and see a roach in the bathtub. Nasty! Cracks and pealing spots everywhere. The place stinks so bad. One time we came out of our room and the smell of urine was so strong it took your breath away. The pool area is also run down. Their hot tubs were hot but the 2nd day the jets quit working and the water to the fountain and slide kept turning off. One good thing was the breakfast was good and the lady working it was wonderful. This hotel needs a major remodel because it is so run down. The owners should be ashamed of themselves for the conditions it is in.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Great location!! Very nice staff! Clean rooms! Would definitely stay here again!!
Stayed 3 nights in Sep 2025

10/10 Excellent

melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Hunter

Stayed 1 night in Sep 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rod Run 2025

Nice clean hotel. We had issues getting an elevator and the parking spots were not spacious enough.
Stayed 2 nights in Sep 2025