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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
$112
$99 nightly
$112 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(36 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(243 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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The price is $112
Jan 5 - Jan 6, 2026
Total with taxes and fees
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About the neighborhood

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1390 out of 2542 reviews
Rating 8 - Good. 703 out of 2542 reviews
Rating 6 - Okay. 314 out of 2542 reviews
Rating 4 - Poor. 83 out of 2542 reviews
Rating 2 - Terrible. 52 out of 2542 reviews

Reviews

10/10 Excellent

Imera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff also great location!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Ignacio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
In the shower the water stayed in the tub while showering and the heavy brown blanket had another persons hair on it. Balcony had spider webs and a bit dirty. The staff however was amazing so big kuddos to them. The other downfall was the parking at the hotel was $15 + taxes ouch a bit steep.
Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

This was a last minute, weekend getaway for myself and my husband. We were pleasantly surprised with the room! We booked a hot tub room and it was very nice! We were able to relax in the giant tub and even though we didn’t use the fireplace I imagine how romantic it could be in the winter months.The room was clean and comfortable…the only thing I could suggest is a better quality mattress. Maybe we are getting old in our 40 years but the mattress was pretty stiff. However, I would definitely return to this hotel. The pool area was great and we were happy to see a slide that wasn’t in any of the pics! Patking (even though you pay a daily fee) was great. Without hotel parking we wouldn’t have been able to find a parking spot. The location is just about as perfect as you can get. Another plus was the free breakfast in the morning. This was an actual LEGIT breakfast with all the good southern stuff like biscuits and gravy. I Would definitely recommend this hotel to anyone, couples trip or family! ( ps-apparently this hotel has some guests who never leave👻 just google it if you’re curious!)
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, amenities
Was amaing
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly. Rooms clean. Missed having bacon at breakfast time and granola for the yogurt, but it was good. Nice place. Convenient
Stayed 2 nights in Aug 2025

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend getaway

Loved that we were close to downtown!!! Bed was squeaky but they came right away and replaced… Downside… water was barely warm at about 10-11 pm. Wish breakfast was a little different each day!
Stayed 4 nights in Aug 2025

6/10 Okay

Tiffany

Traveled with family
Disliked: Staff & service

Think twice!!

The hotel is very dated. One of the hot tubs didn’t work. Beds have zero comfort and no life left to them. Rooms are not very clean, hair was found on our linens and bathroom was gross. Lastly the staff that checked me in was beyond rude.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Traveled with partner
Liked: Amenities
Close to everything you would want to do. Nice rooms and the creek view is great.
Stayed 2 nights in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities
Definitely needs upgrading, otherwise location is near everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was just a quick weekend trip for me and my husband. Staff was very nice. The hotel is very nice. It was kept clean, just slightly dated. The location was perfect
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property. The elevators take over 20 minutes to reach you and them theyre full. Took the stairs from the fifth floor throug staff hallways and shady areas. Property charges for parking! Staff were rude when they patked illegally and blocked us in. Parking spots are extremely narrow. Getaway means relax no stress. This stay was nothing but stressful. Run from this one. The only nice thing from this dated hotel was the river views. Smoke free property but area for employees to smoke and high fines if guest are caught.
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Baecation 2025

Pillows were horrible...bed was squeaky...elevators are slow between 4 and 8..parking is a tight squeeze...breakfast is ok....one hot tub in pool doesnt work...jacuzzi in room is nice and big!
Stayed 3 nights in Aug 2025

10/10 Excellent

Raghabendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Erica

Traveled with family
Liked: Staff & service
It was very pretty one of the hot tubs didnt work didnt have a heated pool and the breakfast qas kind of limited.
Stayed 3 nights in Aug 2025

6/10 Okay

Doug

Liked: Staff & service
Wasn't happy having to pay over $16 a night for parking after spending several hundred dollars to spending the weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. We loved everything about the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

CRISTIANA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here walking distance to anything you need from restaurants to shopping.
Stayed 2 nights in Aug 2025