- Liked: Staff & service
- Disliked: Cleanliness, property conditions & facilities, room comfort
Within walking distance of a large variety of family activities in Gatlinburg, also just a few minutes drive to Pigeon Forge & Severville. The employees were great & very helpful. The condition of the hotel was very disappointing, the room had a very musty smell too it. there was mold in the bathroom tub & along the baseboards. Did not feel totally secure as the doors appeared flimsy & the locks were iffy. Air condition ran fine, but all of the air conditions alongway the walkway had pans under them as they all leaked. Being in such a nice area by the Smokey Mountains this hotel needs a lot of maintenance / upkeep to bring it up to standards.