Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Room, 1 King Bed, Jetted Tub
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Room, 2 Queen Beds, Accessible
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 King Bed, Accessible
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Studio Suite, 1 King Bed, Fireplace
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Apartment, 2 Bedrooms
1 King Bed and 2 Queen Beds
Room sleeps 6 guests
(up to 6 children)
Select dates to see price
Suite, 1 King Bed, Fireplace, Jetted Tub
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 2 Queen Beds
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio Suite, 1 King Bed, Jetted Tub
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed (Seasonal Fireplace)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds, Fireplace
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Hotel with free breakfast, walk to Ripley's Aquarium of the Smokies

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour business center
Laundry facilities

When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. This hotel is 0.7 mi (1.1 km) from SkyPark and 0.7 mi (1.2 km) from Gatlinburg Space Needle.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.

A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Crossroads Inn & Suites

440 Parkway, Gatlinburg, TN 37738

Hotel Amenities

Hotel Amenities

In addition to a seasonal outdoor pool, Crossroads Inn & Suites provides a fitness center and a children's pool. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Crossroads Inn & Suites has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour business center
  • Designated smoking areas
  • Free self-serve breakfast
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Vending machine
  • Total number of rooms - 78
  • Television in common areas
  • Internet access - wireless
  • Free self parking
  • Number of floors - 4
  • Free WiFi
  • Number of buildings/towers - 1
  • Outdoor seasonal pool
  • Internet access
  • Fireplace in lobby
  • Off-street parking
  • Children's pool

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Crossroads Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • High-speed internet access
  • Microwave
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Grab bar - near toilet

Where to Eat

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.

Nearby Things to Do

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Fees

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Crossroads
  • Best Western Crossroads Gatlinburg
  • Best Western Crossroads Inn
  • Best Western Crossroads Inn Gatlinburg
  • Crossroads Inn Gatlinburg
  • Crossroads Gatlinburg
  • Best Western Crossroads Hotel Gatlinburg

We should mention

The seasonal pool will be open from April to September.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?