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Crossroads Inn & Suites

Star Rating
2.5 out of 5

Information

Reviews

4.0 / 5Very Good
1,239 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Hillbilly Golf
    4 min walk
  • Popular Location
    Ripley's Aquarium of the Smokies
    7 min walk
  • Popular Location
    Gatlinburg Sky Lift
    13 min walk
  • Airport
    Knoxville, TN (TYS-McGhee Tyson)
    64 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed (Seasonal Fireplace)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Jetted Tub (Seasonal Fireplace)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Gatlinburg

Located in Gatlinburg, Crossroads Inn & Suites is in an area with great shopping. Ripley's Believe It Or Not Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg Space Needle. Dollywood and Island at Pigeon Forge are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Hillbilly Golf - 4 min walk
  • Popular Location
    Ripley's Aquarium of the Smokies - 7 min walk
  • Popular Location
    Gatlinburg Sky Lift - 13 min walk
  • Popular Location
    Ripley's Believe It Or Not Museum - 15 min walk
  • Popular Location
    Gatlinburg Space Needle - 16 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 67 min drive

Restaurants

  • Atrium Pancake House – Serves lunch daily.

About this property

Crossroads Inn & Suites

Hotel with free breakfast, walk to Ripley's Aquarium of the Smokies
A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. All 78 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and cable TV. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Crossroads Inn & Suites offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In addition to an outdoor pool, Crossroads Inn & Suites provides a fitness center and a children's pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This hotel offers access to a 24-hour business center. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Onsite self parking is complimentary.
Crossroads Inn & Suites has designated areas for smoking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 3:00 PM - 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pets

  • Pets not allowed

Property payment types

Diners Club
Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from April to September. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Best Western Crossroads
  • Best Western Crossroads Gatlinburg
  • Best Western Crossroads Inn
  • Best Western Crossroads Inn Gatlinburg
  • Crossroads Inn Gatlinburg
  • Crossroads Inn & Suites Hotel
  • Crossroads Gatlinburg
  • Best Western Crossroads Hotel Gatlinburg
  • Crossroads Inn & Suites Gatlinburg
  • Crossroads Inn & Suites Hotel Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

  • Ski lifts
  • Skiing
  • Snowboarding

Where to eat

  • Atrium Pancake House – Serves lunch daily.
4.0

Very Good

5 - Excellent
437
4 - Good
516
3 - Okay
187
2 - Mediocre
63
1 - Poor
36
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

Loved the location to everything downtown. Nice pool area. Very nice staff

Stayed 2 nights in Oct 2019

5/5 Excellent

Love the location, rooms had sink in bathroom and one out. The staff was very helpful!

Stayed 3 nights in Aug 2019

5/5 Excellent

Great spot and price

Very nice and clean place perfect spot to be able to go walk down the strip to all the stores

Stayed 1 night in Aug 2019

5/5 Excellent

Staff accomodating. Breakfast was lean, could have used more items such as fresh fruit, and meat.

Stayed 2 nights in Aug 2019

5/5 Excellent

Perfect

Originally had a 1st floor room but they moved us to 3rd floor for a better view with no problem.

Stayed 2 nights in Aug 2019

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