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Best Western Cades Cove Inn

Property class: 2.5

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Photo gallery for Best Western Cades Cove Inn

A modern living room with a sofa, a coffee table, and a dining area.
A hotel room with a large bed, bedside tables, a desk with a chair, and a view of the hallway.
A living room with a stone fireplace, a flat-screen TV mounted above a cabinet, and a dining table with chairs.
A reception area with a counter, two sofas, a coffee table, and a large window providing a view of the outdoors.
A spacious room with large windows, a patterned rug, and a modern ceiling design.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $118
$100 nightly
$118 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, The Little River Railroad and Lumber Company Museum
    ‪6 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and an air conditioning unit.

Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and an air conditioning unit.

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a sofa, a small table, a bed with a headboard, and a nightstand.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • 720 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(41 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $111
Aug 26 - Aug 27
Total with taxes and fees
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About the neighborhood

Townsend

With a stay at Best Western Cades Cove Inn in Townsend, you'll be within a 5-minute drive of Great Smoky Mountains National Park and Townsend Visitor Center. .This hotel is 10.6 mi (17 km) from Cades Cove and 23.8 mi (38.2 km) from Ober Mountain.

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.2 miles
  • Shadows of the Past Hiking/Biking Trail - 3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
  • Dark Island Swinging Bridge - 7 min walk - 0.4 miles
  • Great Smoky Mountains Heritage Center - 2 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Heavenly Roast - ‬12 min drive
  • ‪Elvira's Cafe - ‬10 min drive
  • ‪Little River Pub And Deli - ‬2 min drive
  • ‪The Dancing Bean - ‬4 min drive

About this property

Best Western Cades Cove Inn

Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 54 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great friendly staff, great breakfast, and good price.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent breakfast, comfortable beds.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet clean place to stay in the beautiful mountains of Tennessee!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and very quiet peaceful stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Selection of food was great. Staff was very friendly and always cheerful....
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant & friendly staff. Excellent breakfast. Convenient location. Parking is good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

SueAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilty, friendly staff, good breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were helpful and friendly. Overall is was a nice stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Timmy

Room was clean very quite and breakfast was really good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Krista

Liked: Cleanliness, staff & service
We had a great experience at this Inn! The staff and manager were very helpful and friendly. They also had a nice breakfast in the mornings. They had plenty of breakfast options to eat. We would definitely come back and stay! Krista/Greg
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in and out was very nice and informative. The rooms were very clean and nice. The Breakfast staff was very helpful and made sure we had everything we needed. The parking and hotel grounds were very clean, and the lighting was great. Enjoyed are stay,and will return again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfortable. Plenty of parking, breakfast was good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dorota

Liked: Staff & service
Thank you for your hosting. We liked location-very convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast fresh every morning
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. We parked right in front of our room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointed to not have coffee in the room. Andre was great and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Ckean rooms.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, comfortable and quiet. Even through it was busy it was very relaxing atmosphere. It fit right in with the small town charm. We will definitely be back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel in a great place
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Traci

Liked: Cleanliness, amenities, property conditions & facilities
Staf was very friendly. Great breakfast
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was a bit out dated. Beds were clean and ok. The girl at the front desk was great. Very friendly and helpful. We did not stay for breakfast as we left early in the morning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was friendly and very helpful check in and out easy. Breakfast was great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable at a great price.
Stayed 1 night in Dec 2025